Patient Experience
A 45-year-old Syrian refugee and former mosaic artist, now working in a textile factory, was admitted with signs of liver failure. Dr. Gülcan diagnosed a toxic hepatitis from chronic, unrecognized exposure to azo dyes used in the factory, compounded by a silent hepatitis E infection. Treatment involved immediate removal from exposure, supportive care, and antiviral therapy. The patient made a slow but full recovery and was assisted in finding safer employment.
Dr. dr Ercan Karaarslan provided exceptional care for my radiology condition. The treatment was personalized and effective.
My 82-year-old father, a retired ship captain with a pacemaker, fell in the bazaar and fractured his hip. The chaos at the scene was overwhelming. Dr. Yurtsever didn't just treat the fracture; he noticed my father's irregular pulse that others missed. He coordinated with cardiology while stabilizing him for surgery, speaking to my father in calm, nautical metaphors about 'weathering the storm.' His holistic approach in the ER—treating the trauma while managing complex comorbidities—was like watching a master conductor. My father's recovery was smoother because Dr. Yurtsever saw the whole patient, not just the broken bone.
Our 7-year-old daughter swallowed a small toy magnet while playing 'space explorer.' The X-ray showed two magnets in her intestines, a silent emergency. Dr. Yurtsever had this incredible way of bending down to her eye level, explaining they were 'planets stuck in a gravity pull' that needed separating. He moved with urgent precision but without panic, which kept us from completely falling apart. He orchestrated the pediatric surgery team while simultaneously managing our anxiety. His ability to communicate critical information to both terrified parents and a confused child in their own 'languages' was nothing short of miraculous. He turned a potential catastrophe into a controlled mission.
I'm a competitive rock climber and arrived at Acibadem Maslak after a 25-foot fall. My injuries were a complex puzzle: a dislocated shoulder, potential spinal concern, and severe leg abrasions. Dr. Yurtsever's assessment was methodical yet lightning-fast. He didn't just follow protocols; he applied them with an athlete's understanding. He asked about my climbing style to gauge impact forces, which informed his suspicion of a specific ligament tear later confirmed by MRI. His trauma management felt personalized—like he was diagnosing the accident, not just the injuries. His direct communication gave me confidence during a terrifying, life-upending moment.
What I thought was severe indigestion turned out to be a dissecting aortic aneurysm—a true time-bomb condition. As a 58-year-old with no prior major health issues, the diagnosis was surreal. Dr. Yurtsever's demeanor shifted the moment the CT scan results came in; his calm intensity became the anchor in the room. He explained the razor-thin margins without sugarcoating, yet his absolute command of the emergency protocol was reassuring. He didn't just hand me off to vascular surgery; he personally escorted me to the OR, briefing the team en route. His seamless transition from diagnostician to crisis manager in those critical minutes, I believe, is why I'm writing this today.
As an 82-year-old with recurrent kidney stones, I'd seen many urologists who just prescribed painkillers. Dr. Yavuz was different. He spent an hour explaining how my gout medication was contributing to the stones and created a holistic plan involving dietary changes and a precise laser lithotripsy schedule. His team at Acibadem Maslak coordinated everything seamlessly. Six months later, I'm stone-free and off three medications. He treats the whole patient, not just the scan.
Our 7-year-old son developed sudden, severe abdominal pain at midnight. The emergency urology team at Acibadem Maslak paged Dr. Yavuz immediately. He diagnosed a rare ureteropelvic junction obstruction within minutes via emergency ultrasound. What amazed us was how he calmed our terrified child by explaining the procedure using toy models before the minimally invasive pyeloplasty. His follow-up included cartoon-illustrated recovery instructions. Our son now says he wants to be 'a doctor like Dr. Yavuz'.
After a prostate biopsy elsewhere showed atypical cells, I sought a second opinion. Dr. Yavuz reviewed my case and noticed subtle patterns others missed. He recommended a precise MRI-ultrasound fusion biopsy instead of repeating the standard procedure. The technology at Acibadem Maslak was astonishing—real-time 3D imaging that pinpointed the suspicious area. The result confirmed early-stage cancer, allowing for focal laser ablation instead of radical surgery. His approach saved me from both overtreatment and uncertainty.
As a 45-year-old woman with chronic UTIs dismissed by previous doctors as 'just something women get,' Dr. Yavuz actually listened. He discovered a rare urethral diverticulum through specialized imaging others hadn't ordered. The reconstructive surgery required millimeter precision, and his postoperative care included a custom bladder training protocol. For the first time in a decade, I'm infection-free. His willingness to investigate beyond obvious explanations changed my life completely.
My 82-year-old father, Ahmet, was admitted with severe abdominal pain and confusion. Other doctors were hesitant due to his age and pacemaker. Dr. Süleyman approached his CT angiography with incredible calmness and precision. He didn't just read the scan; he spent 20 minutes explaining the subtle mesenteric ischemia he'd found, drawing diagrams for our family. His gentle tone with my frightened father made all the difference. The interventional team used his exact roadmap for successful treatment. He saw the person, not just the images.
Our 6-year-old daughter, Elif, needed an MRI for persistent headaches. We were terrified—the machine, the noise, the stillness required. Dr. Süleyman transformed the entire experience. Before the scan, he showed her a cartoon about 'space adventure' inside the 'rocket tube,' letting her practice with a toy model. During the procedure, he narrated a story through the microphone about searching for hidden treasures in her brain. He found a small, benign vascular anomaly, but his true magic was delivering a diagnosis without a single tear from our child. A radiologist with a pediatric heart.
I'm a 45-year-old architect with no prior issues. During a routine executive check-up at Acibadem Maslak, Dr. Süleyman was reviewing my low-dose chest CT. He noticed a 4mm ground-glass opacity in my lung that everyone else might have called 'insignificant.' He insisted on a specific 3-month follow-up, against my wish to just forget it. That nodule grew. It was stage IA adenocarcinoma. His stubborn, meticulous attention to a 'routine' scan saved my life with minimally invasive surgery. He is the definition of vigilance.
I was the emergency case—a tourist who collapsed with a thunderclap headache. The ER was chaotic. Dr. Süleyman was called for a late-night CTA of my brain. He didn't just issue a report; he came to the ER, reviewed the images with the neurologist at the workstation, and pointed out the subtle early signs of vasospasm preceding a visible aneurysm rupture. His proactive, collaborative analysis in those frantic minutes allowed for pre-emptive neurointervention. He wasn't a distant consultant; he was in the trench with the team, and his eyes in that dark room changed my outcome completely.
A 45-year-old Istanbul ferry captain developed vertigo and balance disturbances that only occurred when navigating the Bosphorus currents. Dr. Acar identified a rare vestibular-ocular mismatch syndrome exacerbated by specific visual flow patterns. Custom vestibular rehabilitation using virtual reality simulations of Bosphorus conditions enabled return to work in eight weeks without medication.
A 28-year-old professional freediver from Antalya presented with recurrent episodes of transient confusion and visual disturbances exclusively during deep dives. Dr. Acar identified a rare form of decompression-induced cortical spreading depression, unrelated to typical diving illnesses. Treatment involved a tailored regimen of magnesium supplementation and strict dive profile modifications. The patient returned to competitive diving within three months with monitored depth restrictions.
A 72-year-old retired calligraphy master from Konya developed progressive micrographia and hand tremors that only manifested when practicing traditional Islamic calligraphy. Dr. Acar diagnosed task-specific focal dystonia affecting fine motor pathways. Instead of standard Parkinson's medications, he prescribed a novel combination of mirror therapy and sensory retraining exercises. After six months, the patient regained 80% of his artistic precision and completed a commissioned Quran manuscript.
A 17-year-old national chess champion presented with episodes of 'board blindness' during tournaments—sudden inability to visualize chess positions despite normal vision. Dr. Acar discovered a unique form of visual processing epilepsy triggered by pattern recognition overload. Treatment with low-dose levetiracetam and cognitive pacing strategies allowed the patient to compete internationally again within four months.
I brought my 4-year-old son, Leo, to Dr. Kaba after weeks of a persistent, wheezy cough that kept him up at night. Other doctors dismissed it as 'just a cold.' Dr. Kaba was different. He got down on the floor with Leo's toy cars, making 'vroom-vroom' sounds that turned into coughs to explain what was happening in his lungs. He diagnosed exercise-induced bronchoconstriction with incredible patience. His treatment plan was simple, and he taught Leo to use his inhaler by calling it his 'superhero breath.' For the first time in months, my son sleeps through the night. Dr. Kaba speaks the language of children, and that is a rare gift.
Dr. dr Onur Tunali provided exceptional care for my orthopedics condition. The treatment was personalized and effective.