Patient Experience

Patient experience at Acibadem Maslak Hospital – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Breast Surgery, Pediatric Cardiology, Ophthalmology, Gastrointestinal Oncology, Bone Marrow Transplantation, making Acibadem Maslak Hospital a preferred hospital in Istanbul for planned and emergency treatment.
Our 14-year-old daughter, a competitive figure...
Nov 13, 2025
Doctor: Prof. M.D. Güldin Bingöl Hospital: Acibadem Maslak Hospital

Our 14-year-old daughter, a competitive figure skater, developed mysterious hives and swelling after intense training sessions that baffled local allergists. Dr. Bingöl identified it as a rare form of exercise-induced urticaria combined with a previously undiagnosed complement deficiency. Her tailored treatment plan involved specific pre-training protocols and targeted immunotherapy. Our daughter now competes internationally without incident, and Dr. Bingöl's understanding of adolescent physiology and athletic demands made all the difference.

When our 3-year-old adopted son from...
Nov 09, 2025
Doctor: Prof. M.D. Güldin Bingöl Hospital: Acibadem Maslak Hospital

When our 3-year-old adopted son from Eastern Europe arrived with recurrent infections no one could explain, Dr. Bingöl discovered a rare combined immunodeficiency likely linked to prenatal malnutrition. She coordinated with infectious disease specialists at Acibadem Maslak to create a phased immune-rebuilding program. Watching his immune system gradually strengthen over 18 months—transforming from a fragile child to one who now enjoys playgrounds—was a miracle orchestrated by her patient, holistic approach.

As parents of a 9-year-old with...
Aug 19, 2025
Doctor: Prof. M.D. Güldin Bingöl Hospital: Acibadem Maslak Hospital

As parents of a 9-year-old with hyper-IgE syndrome, we'd faced years of emergency hospitalizations for lung abscesses. Dr. Bingöl revolutionized care by implementing a predictive monitoring system using smart wearable data to detect infections before symptoms appear. Her proactive approach has prevented three potential hospitalizations in the past year, changing our lives from constant crisis management to planned, preventive care.

Our newborn failed the severe combined...
Dec 13, 2025
Doctor: Prof. M.D. Güldin Bingöl Hospital: Acibadem Maslak Hospital

Our newborn failed the severe combined immunodeficiency screening, and we were terrified. Dr. Bingöl guided us through an innovative gene therapy trial available at Acibadem Maslak, explaining complex science with compassion. She became our medical navigator through the 8-month process. Today, our 2-year-old has a functioning immune system without needing a bone marrow transplant—a outcome we didn't dare hope for initially.

My 82-year-old father, a retired shipyard...
Nov 25, 2025
Doctor: Prof. M.D. Gülcihan Özkan Hospital: Acibadem Maslak Hospital

My 82-year-old father, a retired shipyard welder with a 50-year smoking history, was struggling with persistent coughing and frightening weight loss. Other doctors had been dismissive, suggesting it was 'just old age.' Dr. Özkan was different. She spent an hour with him, not just listening to his lungs but to his stories about the ships he'd built. She ordered a specific type of bronchoscopy at Acibadem Maslak that others hadn't considered, which revealed a rare, treatable interstitial lung disease linked to his occupational history. Her treatment plan didn't just involve medication; she coordinated with a physiotherapist to create breathing exercises based on the rhythmic hammering motions he remembered from his work. His cough has eased, he's regained 5 kilos, and he says talking to her feels like having a guardian who understands his entire life, not just his lungs.

Our 7-year-old daughter, Elif, developed a...
Nov 02, 2025
Doctor: Prof. M.D. Gülcihan Özkan Hospital: Acibadem Maslak Hospital

Our 7-year-old daughter, Elif, developed a terrifying, barking cough after what seemed like a mild cold. We rushed to Acibadem Maslak in the middle of the night, thinking it was croup. Dr. Özkan met us in the ER, calm as morning. She knelt down to Elif's level, showed her how the pulse oximeter worked by calling it a 'sleeping fairy light for your finger,' and diagnosed her not with croup, but with an atypical presentation of bacterial tracheitis—much more serious. She explained the need for immediate admission and IV antibiotics with such clarity and compassion that our panic turned to trust. She visited Elif three times a day, each time with a new sticker for her hospital gown. She turned a scary emergency into a story of bravery for our daughter, who now wants to be a 'lung doctor' too.

As a 45-year-old marathon runner, I...
Aug 26, 2025
Doctor: Prof. M.D. Gülcihan Özkan Hospital: Acibadem Maslak Hospital

As a 45-year-old marathon runner, I was baffled when I started experiencing acute shortness of breath during my training, followed by sharp chest pain. A routine checkup elsewhere showed 'nothing concerning.' I sought a second opinion with Dr. Özkan. She didn't just listen to my breathing; she asked me to describe the exact mile marker where the pain began. She suspected exercise-induced bronchoconstriction combined with something else. She ordered a cardiopulmonary exercise test (CPET), a complex assessment I'd never heard of. The results revealed a subtle vocal cord dysfunction that mimicked asthma. Her solution wasn't just an inhaler; she referred me to a speech therapist specialized in breathing patterns for athletes. My running is now pain-free, and my performance has improved. She treated me like a complex puzzle, not a standard case.

Following a complex lung biopsy surgery...
Oct 22, 2025
Doctor: Prof. M.D. Gülcihan Özkan Hospital: Acibadem Maslak Hospital

Following a complex lung biopsy surgery for a suspicious nodule, my follow-up visits with Dr. Özkan were a masterclass in compassionate care. The pathology was ambiguous—not clearly benign nor malignant. Where others might have pushed for immediate, aggressive intervention, Dr. Özkan proposed a 'watchful waiting' strategy with a twist. She set up a personalized, 6-month monitoring protocol using low-dose CT scans at precise intervals and taught me how to use a home spirometry app to track subtle changes. She gave me her direct clinic line for 'worry attacks.' At each visit, she compared the scans pixel-by-pixel, explaining the stability with a relief that felt shared. Last month, she confirmed the nodule was shrinking. She managed profound uncertainty with such steady expertise and emotional support that she didn't just follow up on my condition; she followed through on her promise to be with me every step of the way.

My 4-year-old son, Leo, developed sudden,...
Dec 12, 2025
Doctor: Prof. M.D. Güler Berkiten Hospital: Acibadem Maslak Hospital

My 4-year-old son, Leo, developed sudden, severe hearing loss after a viral infection. We were terrified. Dr. Güler Berkiten was our third opinion, and she was the first to truly listen. Instead of jumping to conclusions, she spent an hour observing how he reacted to different sounds in her office—not just clinical tests. She diagnosed a rare complication called labyrinthitis and started a conservative treatment plan involving vestibular therapy and specific medications. She even taught us games to play at home to help his balance. Her approach was so gentle and child-centric; Leo, who was afraid of doctors, now calls her 'the ear lady who plays.' His hearing has improved by 80% in three months. She saved his childhood.

As a 72-year-old retired teacher, my...
Oct 14, 2025
Doctor: Prof. M.D. Güler Berkiten Hospital: Acibadem Maslak Hospital

As a 72-year-old retired teacher, my chronic sinusitis and persistent post-nasal drip had been dismissed as 'just aging' for years. It affected my sleep, my voice, and my joy of reading aloud to my grandchildren. Dr. Berkiten approached my case like a detective. She ordered a specific type of sinus CT scan others hadn't and discovered a complex, narrow anatomical blockage that wasn't visible on standard scans. She explained my endoscopic sinus surgery with 3D models, which made me feel in control. The surgery was at Acibadem Maslak, and her post-op care was meticulous. For the first time in a decade, I can breathe through my nose. She gave me back the simple pleasure of a deep, clear breath.

This was no routine checkup. I'm...
Jul 23, 2025
Doctor: Prof. M.D. Güler Berkiten Hospital: Acibadem Maslak Hospital

This was no routine checkup. I'm a professional wind instrument player, and I developed a sudden, sharp pain and pressure imbalance in my left ear during an overseas concert tour. It was a potential career-ender. I saw Dr. Berkiten as an emergency case upon my return. Her specialty in the physiology of the Eustachian tube was a godsend. She diagnosed me with barotrauma from the flight pressure changes, compounded by overuse. Her treatment was unconventional: she prescribed specific breathing and swallowing exercises alongside a short course of medication, and advised me on precise techniques to equalize pressure when flying. She understood the artistic imperative. I was back to rehearsals in two weeks. She treats the instrument, but more importantly, the musician.

My teenage daughter needed a complex...
Aug 27, 2025
Doctor: Prof. M.D. Güler Berkiten Hospital: Acibadem Maslak Hospital

My teenage daughter needed a complex revision tonsillectomy after a failed childhood surgery left her with scar tissue and chronic pain. We were apprehensive. Dr. Berkiten's pre-operative consultation was unlike any other. She used a flexible nasoendoscope in the office to show us, on a screen, the exact anatomy of the problem, making the 'why' of the surgery crystal clear. She discussed the unique risks of revision surgery with absolute honesty but also immense confidence. The surgery was successful, and her follow-up protocol was intense—daily check-ins via her team for the first week. She managed my daughter's pain aggressively and prevented any complications. Her blend of high-tech diagnostics, surgical precision, and relentless post-op care turned a feared procedure into a healing journey.

Dr. dr Gültekin Karakuş provided exceptional...
Nov 06, 2025
Doctor: Prof. M.D. Gültekin Karakuş Hospital: Acibadem Maslak Hospital

Dr. dr Gültekin Karakuş provided exceptional care for my cardiology condition. The treatment was personalized and effective.

I was impressed by the professional...
Aug 19, 2025
Doctor: Prof. M.D. Gültekin Karakuş Hospital: Acibadem Maslak Hospital

I was impressed by the professional approach at Acibadem Maslak Hospital. Dr. dr Gültekin Karakuş explained everything clearly and made me feel comfortable.

The recovery process was smooth thanks...
Sep 24, 2025
Doctor: Prof. M.D. Gültekin Karakuş Hospital: Acibadem Maslak Hospital

The recovery process was smooth thanks to Dr. dr Gültekin Karakuş's expertise. Highly recommend for cardiology treatment.

My family and I are grateful...
Oct 20, 2025
Doctor: Prof. M.D. Gültekin Karakuş Hospital: Acibadem Maslak Hospital

My family and I are grateful for the care we received from Dr. dr Gültekin Karakuş. The hospital staff was also very supportive.

Dr. dr Güralp Onur Ceyhan provided...
Nov 24, 2025
Doctor: Prof. M.D. Güralp Onur Ceyhan Hospital: Acibadem Maslak Hospital

Dr. dr Güralp Onur Ceyhan provided exceptional care for my general surgery condition. The treatment was personalized and effective.

I was impressed by the professional...
Aug 03, 2025
Doctor: Prof. M.D. Güralp Onur Ceyhan Hospital: Acibadem Maslak Hospital

I was impressed by the professional approach at Acibadem Maslak Hospital. Dr. dr Güralp Onur Ceyhan explained everything clearly and made me feel comfortable.

The recovery process was smooth thanks...
Oct 24, 2025
Doctor: Prof. M.D. Güralp Onur Ceyhan Hospital: Acibadem Maslak Hospital

The recovery process was smooth thanks to Dr. dr Güralp Onur Ceyhan's expertise. Highly recommend for general surgery treatment.

Dr. dr Onur Tunali provided exceptional...
Sep 23, 2025
Doctor: Assoc. Prof. M.D. Onur Tunali Hospital: Acibadem Maslak Hospital

Dr. dr Onur Tunali provided exceptional care for my orthopedics condition. The treatment was personalized and effective.

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VO-284, Eldeco Centre 110017