Patient Experience

Patient experience at Acibadem Maslak Hospital – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Breast Surgery, Pediatric Cardiology, Ophthalmology, Gastrointestinal Oncology, Bone Marrow Transplantation, making Acibadem Maslak Hospital a preferred hospital in Istanbul for planned and emergency treatment.
I'm a 72-year-old retired teacher with...
Nov 12, 2025
Doctor: M.D. Hakan Özbay Hospital: Acibadem Maslak Hospital

I'm a 72-year-old retired teacher with advanced osteoarthritis in both knees. For years, I'd accepted pain as my constant companion, using a cane and avoiding stairs. My consultation with Dr. Hakan Özbay was unlike any other. He didn't just look at my X-rays; he asked about my garden, my desire to play with my grandchildren, and my dream of visiting Cappadocia again. He proposed a staged bilateral knee replacement, explaining the 'interval strategy' in such clear terms. The surgery at Acibadem Maslak was flawless. What truly stunned me was his post-op protocol—I was standing the same day with a specialized walking frame. At my 6-week follow-up, I brought him a tomato from my garden, something I hadn't tended to in years. He doesn't just fix joints; he returns lives.

Our 8-year-old son, Emre, took a...
Oct 26, 2025
Doctor: M.D. Hakan Özbay Hospital: Acibadem Maslak Hospital

Our 8-year-old son, Emre, took a bad fall during a football match, resulting in a complex supracondylar humerus fracture—his elbow was visibly deformed. The emergency room at Acibadem Maslak paged Dr. Özbay immediately, even though it was late Sunday evening. He arrived with a calm that instantly settled our panic. He explained to Emre, using a model skeleton, exactly what was wrong and how he would fix it. The surgery involved percutaneous pinning, and Dr. Özbay's technique was so minimally invasive that the scars are barely visible. During follow-ups, he high-fived Emre and tracked his recovery not just clinically, but by asking about his drawing skills and pencil grip. He treated our child not as a small adult, but with a uniquely pediatric orthopedic understanding we've never encountered.

As a 45-year-old marathon runner, a...
Nov 14, 2025
Doctor: M.D. Hakan Özbay Hospital: Acibadem Maslak Hospital

As a 45-year-old marathon runner, a sudden, sharp pain in my hip sidelined me completely. Multiple doctors dismissed it as tendonitis. Dr. Özbay ordered a specific 3D CT scan that others hadn't, revealing a femoroacetabular impingement (FAI) with a labral tear—a complex, sports-related issue. His approach was collaborative; he presented me with detailed options from physiotherapy to arthroscopic surgery, including animated videos of each procedure. I opted for the surgery. The precision of his arthroscopic technique was remarkable. His post-op regimen wasn't a generic sheet but a phased return-to-running program tailored to my gait analysis data. He didn't just repair my hip; he engineered my return to running. At my last visit, we reviewed my latest race time together. He's more than a surgeon; he's a performance architect.

My wife, who has osteoporosis, suffered...
Aug 26, 2025
Doctor: M.D. Hakan Özbay Hospital: Acibadem Maslak Hospital

My wife, who has osteoporosis, suffered a fragile hip fracture after a simple stumble at home. It was a textbook geriatric emergency. Dr. Özbay's response redefined crisis care. He coordinated with her endocrinologist and a geriatric specialist within an hour of admission to Acibadem Maslak. He performed a cemented hemiarthroplasty, but his genius was in the holistic plan. He had a nutritionist adjust her diet for bone healing, and physiotherapy started in her hospital room the next morning with a focus on preventing falls. His follow-up visits always include a 'bone health chat.' He once said, 'We are not just fixing this break; we are fortifying the castle.' His care turned a potentially devastating event into a managed chronic condition. Her confidence and mobility have improved in ways we never imagined possible after a fracture.

As a 72-year-old retired marine biologist,...
Sep 23, 2025
Doctor: Assoc. Prof. M.D. Halil Kara Hospital: Acibadem Maslak Hospital

As a 72-year-old retired marine biologist, I discovered a rare desmoid tumor during a routine scan. Dr. Kara didn't just see a complex abdominal mass; he recognized my passion for diving and crafted a surgical approach that preserved my core muscles. His team used advanced intraoperative imaging to navigate around critical structures, and six months later, I was back documenting coral reefs in the Red Sea.

My 8-year-old daughter, a competitive gymnast,...
Oct 17, 2025
Doctor: Assoc. Prof. M.D. Halil Kara Hospital: Acibadem Maslak Hospital

My 8-year-old daughter, a competitive gymnast, developed an unusual congenital diaphragmatic hernia that went undetected until she began experiencing breathing difficulties during floor routines. Dr. Kara performed a minimally invasive robotic repair through three tiny incisions. What amazed us was how he explained the procedure to her using gymnastics analogies. She returned to competition within three months, winning her first regional medal.

During my solo motorcycle trip across...
Oct 09, 2025
Doctor: Assoc. Prof. M.D. Halil Kara Hospital: Acibadem Maslak Hospital

During my solo motorcycle trip across Turkey, I suffered a traumatic liver laceration after an accident in rural Anatolia. Airlifted to Acibadem Maslak, Dr. Kara performed emergency damage-control surgery at 2 AM. His innovative use of a specialized hemostatic mesh saved me from major resection. What stood out was his follow-up care—he personally coordinated my rehabilitation with a clinic back in my hometown in Norway.

As a 45-year-old professional pastry chef,...
Nov 27, 2025
Doctor: Assoc. Prof. M.D. Halil Kara Hospital: Acibadem Maslak Hospital

As a 45-year-old professional pastry chef, I faced career-ending news: a rare neuroendocrine tumor entwined with my pancreatic duct. Dr. Kara proposed a novel parenchyma-sparing procedure instead of standard Whipple surgery. He collaborated with hospital chefs to create a personalized post-op nutrition plan that maintained my sense of taste. I recently opened my third patisserie in Istanbul.

Dr. dr Harun Yaşar provided exceptional...
Dec 01, 2025
Doctor: Dr. Harun Yaşar Hospital: Acibadem Maslak Hospital

Dr. dr Harun Yaşar provided exceptional care for my physical medicine and rehabilitation condition. The treatment was personalized and effective.

I was impressed by the professional...
Dec 10, 2025
Doctor: Dr. Harun Yaşar Hospital: Acibadem Maslak Hospital

I was impressed by the professional approach at Acibadem Maslak Hospital. Dr. dr Harun Yaşar explained everything clearly and made me feel comfortable.

The recovery process was smooth thanks...
Jul 31, 2025
Doctor: Dr. Harun Yaşar Hospital: Acibadem Maslak Hospital

The recovery process was smooth thanks to Dr. dr Harun Yaşar's expertise. Highly recommend for physical medicine and rehabilitation treatment.

My family and I are grateful...
Oct 02, 2025
Doctor: Dr. Harun Yaşar Hospital: Acibadem Maslak Hospital

My family and I are grateful for the care we received from Dr. dr Harun Yaşar. The hospital staff was also very supportive.

I'm a 72-year-old retired teacher who...
Sep 23, 2025
Doctor: Prof. M.D. Harzem Özger Hospital: Acibadem Maslak Hospital

I'm a 72-year-old retired teacher who had been living with debilitating hip pain for years, convinced it was just 'old age.' My daughter finally insisted I see Dr. Özger. From the moment I walked in, he treated me with such respect and patience, never dismissing my concerns. He didn't just look at an X-ray; he watched how I moved, asked about my daily routines, and explained osteoarthritis in a way I could understand. He recommended a total hip replacement but was completely transparent about the risks and recovery. The surgery at Acibadem Maslak was flawless. Six months later, I'm gardening again and even took a trip to Cappadocia. Dr. Özger gave me my golden years back.

Our 8-year-old son, Emre, took a...
Nov 10, 2025
Doctor: Prof. M.D. Harzem Özger Hospital: Acibadem Maslak Hospital

Our 8-year-old son, Emre, took a bad fall from his bicycle, and his wrist looked deformed. We rushed to the emergency department at Acibadem Maslak in a panic. Dr. Harzem Özger was the on-call orthopedist. He had this incredible calm energy that immediately settled us all down. He spoke directly to Emre in a gentle, playful way, explaining everything as 'fixing the bones so they can be superhero-strong again.' The diagnosis was a both-bone forearm fracture that needed surgical alignment. Dr. Özger performed a closed reduction and percutaneous pinning. His follow-up care was meticulous, and he celebrated each milestone with Emre. The scar is tiny, and Emre's wrist is perfect. We are forever grateful for his skill and his magical way with children.

As a competitive amateur marathon runner,...
Aug 05, 2025
Doctor: Prof. M.D. Harzem Özger Hospital: Acibadem Maslak Hospital

As a competitive amateur marathon runner, a persistent, sharp pain in my knee was derailing my training. I saw several doctors who gave vague diagnoses of 'runner's knee.' Dr. Özger was different. He conducted a dynamic, thorough examination, asking detailed questions about my gait, shoes, and training terrain. He ordered a specific MRI that revealed a complex meniscal tear and early cartilage wear—not a simple overuse injury. He laid out all options, from aggressive physiotherapy to arthroscopic surgery, without pushing either. We opted for surgery. His precision was remarkable. The post-op rehab protocol he designed was challenging but perfect. I'm not just pain-free; I'm back to running and recently set a personal best. He treats athletes like partners in recovery.

My case was complicated: a failed...
Oct 27, 2025
Doctor: Prof. M.D. Harzem Özger Hospital: Acibadem Maslak Hospital

My case was complicated: a failed previous spinal fusion from another hospital left me with chronic back pain, nerve issues, and limited mobility. I was terrified of another surgery. Dr. Özger spent over an hour in our first consultation reviewing my old imaging and history. He was honest, saying revision surgery was high-risk but might be my only chance for improvement. He didn't promise miracles; he promised his best effort. The pre-operative planning was exhaustive. The surgery itself was a long, complex revision and reconstruction. The recovery has been tough, but Dr. Özger and his team have been with me every step—answering late-night calls, adjusting pain management, and encouraging small victories. For the first time in five years, I have hope. His commitment to complex cases is extraordinary.

My family and I are grateful...
Sep 13, 2025
Doctor: Prof. M.D. Ibrahim Tuncay Hospital: Acibadem Maslak Hospital

My family and I are grateful for the care we received from Dr. dr İbrahim Tuncay. The hospital staff was also very supportive.

As a 72-year-old retired opera singer,...
Jul 30, 2025
Doctor: Prof. M.D. Hasan M. Tanyeri Hospital: Acibadem Maslak Hospital

As a 72-year-old retired opera singer, I feared my performing days were over when a complex vocal cord cyst threatened my voice. Dr. Tanyeri didn't just see a medical case—he understood my identity was tied to my instrument. His microsurgery technique at Acibadem Maslak was so precise that six months later, I hit notes I hadn't reached in a decade during a charity concert. He preserved the subtle timbre that defined my career.

Our 8-year-old daughter, born with Treacher...
Aug 16, 2025
Doctor: Prof. M.D. Hasan M. Tanyeri Hospital: Acibadem Maslak Hospital

Our 8-year-old daughter, born with Treacher Collins syndrome, faced her seventh reconstructive ear surgery. Previous procedures left her terrified of hospitals. Dr. Tanyeri spent an hour before surgery showing her his instruments through a puppet show, explaining each step. The middle ear reconstruction was medically flawless, but his true magic was making her laugh as they wheeled her into the OR. She now calls him 'the ear wizard.'

Dr. dr Onur Tunali provided exceptional...
Sep 23, 2025
Doctor: Assoc. Prof. M.D. Onur Tunali Hospital: Acibadem Maslak Hospital

Dr. dr Onur Tunali provided exceptional care for my orthopedics condition. The treatment was personalized and effective.

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VO-284, Eldeco Centre 110017