Patient Experience

Patient experience at Acibadem Maslak Hospital – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Breast Surgery, Pediatric Cardiology, Ophthalmology, Gastrointestinal Oncology, Bone Marrow Transplantation, making Acibadem Maslak Hospital a preferred hospital in Istanbul for planned and emergency treatment.
As a 42-year-old archaeologist working in...
Aug 07, 2025
Doctor: M.D. Özge Karaosmanoğlu Hospital: Acibadem Maslak Hospital

As a 42-year-old archaeologist working in remote Anatolian sites, my irregular cycles and pelvic pain were dismissed for years. Dr. Özge didn't just schedule an office visit—she reviewed my field schedules and created a diagnostic plan that worked around my excavations. Her laparoscopic surgery revealed and treated extensive endometriosis, and her recovery protocol included modifications for when I'd be away from medical facilities. I've now completed two dig seasons pain-free.

My 17-year-old daughter, a competitive gymnast,...
Oct 03, 2025
Doctor: M.D. Özge Karaosmanoğlu Hospital: Acibadem Maslak Hospital

My 17-year-old daughter, a competitive gymnast, developed severe menstrual complications that threatened her athletic career. Dr. Özge approached her not just as a patient but as an athlete, collaborating with her coaches to design a treatment that respected her training regimen while addressing her polycystic ovary syndrome. The hormonal balance she achieved allowed my daughter to compete nationally again.

After three miscarriages across two countries,...
Oct 29, 2025
Doctor: M.D. Özge Karaosmanoğlu Hospital: Acibadem Maslak Hospital

After three miscarriages across two countries, my husband and I arrived at Dr. Özge's clinic as our last hope. She discovered a previously undiagnosed uterine septum through innovative 3D ultrasound imaging. Her surgical correction was precise, and her post-operative care included weekly check-ins via secure video calls since we lived abroad. Our daughter was born exactly on our tenth wedding anniversary.

A 68-year-old grandmother with complex medical...
Jul 22, 2025
Doctor: M.D. Özge Karaosmanoğlu Hospital: Acibadem Maslak Hospital

A 68-year-old grandmother with complex medical history including cardiac issues, I faced a prolapse that other surgeons deemed too risky. Dr. Özge assembled a multidisciplinary team including cardiology and anesthesiology to design a modified laparoscopic procedure. Her team performed the surgery in record time with minimal anesthesia, and I was gardening again within weeks.

Dr. dr Özge Vural Topuz provided...
Jul 22, 2025
Doctor: Assoc. Prof. M.D. Özge Vural Topuz Hospital: Acibadem Maslak Hospital

Dr. dr Özge Vural Topuz provided exceptional care for my nuclear medicine condition. The treatment was personalized and effective.

I was impressed by the professional...
Aug 17, 2025
Doctor: Assoc. Prof. M.D. Özge Vural Topuz Hospital: Acibadem Maslak Hospital

I was impressed by the professional approach at Acibadem Maslak Hospital. Dr. dr Özge Vural Topuz explained everything clearly and made me feel comfortable.

The recovery process was smooth thanks...
Sep 27, 2025
Doctor: Assoc. Prof. M.D. Özge Vural Topuz Hospital: Acibadem Maslak Hospital

The recovery process was smooth thanks to Dr. dr Özge Vural Topuz's expertise. Highly recommend for nuclear medicine treatment.

My family and I are grateful...
Sep 23, 2025
Doctor: Assoc. Prof. M.D. Özge Vural Topuz Hospital: Acibadem Maslak Hospital

My family and I are grateful for the care we received from Dr. dr Özge Vural Topuz. The hospital staff was also very supportive.

I arrived at Acibadem Maslak Hospital...
Aug 27, 2025
Doctor: Assoc. Prof. M.D. Özgüç Takmaz Hospital: Acibadem Maslak Hospital

I arrived at Acibadem Maslak Hospital in a state of sheer panic at 3 AM with sudden, severe pelvic pain. Dr. Özgüç Takmaz was called in immediately. What struck me first was his calm, analytical demeanor amidst the emergency chaos. He didn't just jump to conclusions; he methodically ruled out possibilities, asking precise questions even through my discomfort. He diagnosed a ruptured ovarian cyst that was mimicking appendicitis. His explanation of the 'why' and 'how' was crystal clear, and his post-procedure care plan was meticulous. He followed up personally the next morning, not just a nurse. This wasn't just treatment; it was masterful crisis management with profound empathy.

As a 72-year-old woman, I was...
Jul 28, 2025
Doctor: Assoc. Prof. M.D. Özgüç Takmaz Hospital: Acibadem Maslak Hospital

As a 72-year-old woman, I was deeply embarrassed and hesitant to discuss my persistent post-menopausal bleeding. Many doctors rush you. Dr. Takmaz was different. He created a space of absolute respect and patience. At my consultation, he spent nearly an hour just talking, understanding my full history and fears. His approach to the necessary hysteroscopy was explained not in scary medical terms, but as a careful investigative journey. He held my hand literally as I went under anesthesia at Acibadem Maslak. The surgery for the benign polyp was successful, but his greatest skill was removing my shame and fear. His follow-up calls to my home checked on my emotional state as much as my physical recovery.

Our journey with Dr. Takmaz was...
Nov 20, 2025
Doctor: Assoc. Prof. M.D. Özgüç Takmaz Hospital: Acibadem Maslak Hospital

Our journey with Dr. Takmaz was for a deeply desired but complex pregnancy after multiple losses. This wasn't a routine checkup; it was a high-stakes emotional marathon. From the first scan, he practiced 'precision optimism'—cautiously hopeful but brutally honest about every metric. He developed a unique, personalized monitoring protocol for us, using specific hormone markers others had ignored. When a subtle placental issue arose at 24 weeks, he caught it instantly and devised a conservative management plan that avoided immediate bed rest. He was available via a dedicated line for my (many) anxious questions. Our healthy daughter is here because of his blend of cutting-edge science and intuitive, patient-centric care. He remembers every detail of our case, every visit.

I brought my 14-year-old daughter for...
Sep 23, 2025
Doctor: Assoc. Prof. M.D. Özgüç Takmaz Hospital: Acibadem Maslak Hospital

I brought my 14-year-old daughter for severe menstrual pain that was disrupting her life. Pediatric gynecology requires a special touch, and Dr. Özgüç is an artist. He spoke directly to her, not just to me, using analogies she understood (he compared uterine lining to a garden!). He ruled out serious causes with gentle, minimally invasive tests at the hospital. His diagnosis of severe primary dysmenorrhea came with a revolutionary (for us) treatment plan: not just pills, but a tailored combination of specific physiotherapy exercises, dietary tweaks he outlined on a notepad, and a gradual medication strategy. He empowered her to manage her own health. His approach was educational, collaborative, and completely destigmatized her experience. We left feeling equipped, not just treated.

Dr. dr Özgül Altıntaş provided exceptional...
Nov 15, 2025
Doctor: Prof. M.D. Özgül Altıntaş Hospital: Acibadem Maslak Hospital

Dr. dr Özgül Altıntaş provided exceptional care for my ophthalmology condition. The treatment was personalized and effective.

I was impressed by the professional...
Nov 14, 2025
Doctor: Prof. M.D. Özgül Altıntaş Hospital: Acibadem Maslak Hospital

I was impressed by the professional approach at Acibadem Maslak Hospital. Dr. dr Özgül Altıntaş explained everything clearly and made me feel comfortable.

The recovery process was smooth thanks...
Oct 15, 2025
Doctor: Prof. M.D. Özgül Altıntaş Hospital: Acibadem Maslak Hospital

The recovery process was smooth thanks to Dr. dr Özgül Altıntaş's expertise. Highly recommend for ophthalmology treatment.

My family and I are grateful...
Sep 30, 2025
Doctor: Prof. M.D. Özgül Altıntaş Hospital: Acibadem Maslak Hospital

My family and I are grateful for the care we received from Dr. dr Özgül Altıntaş. The hospital staff was also very supportive.

I'm a 78-year-old retired violinist with...
Sep 16, 2025
Doctor: M.D. Özgür Güler Hospital: Acibadem Maslak Hospital

I'm a 78-year-old retired violinist with trigeminal neuralgia that made playing impossible and life unbearable. For three years, I was treated with medications that left me foggy and depressed. Dr. Güler didn't just see me as another elderly patient with nerve pain. He asked about my violin, listened to recordings I brought, and understood that numbness would be as devastating as pain for me. He proposed a pulsed radiofrequency procedure I'd never heard of, explaining it with drawings like a master teacher. The procedure at Acibadem Maslak was precise, and the relief was gradual but profound. Six weeks later, I played a simple scale for my grandchildren. He gave me back my music, and with it, my joy. His approach was both scientifically rigorous and deeply human.

Our 9-year-old daughter developed complex regional...
Dec 07, 2025
Doctor: M.D. Özgür Güler Hospital: Acibadem Maslak Hospital

Our 9-year-old daughter developed complex regional pain syndrome after a seemingly minor ankle sprain from gymnastics. We saw five specialists who offered conflicting advice, from 'ignore it' to heavy medications. Dr. Güler was our sixth opinion. He got down on the floor with her, spoke to her directly about her favorite gymnasts, and created a 'superhero training plan' instead of a treatment protocol. He combined a gentle sympathetic nerve block with a whole-family cognitive behavioral approach, teaching her visualization techniques using her gymnastics routines. At Acibadem Maslak, the pediatric pain team he coordinated was exceptional. He never dismissed her pain as 'just in her head' but helped her rebuild the connection between mind and body. She's back in the gym, not at competition level yet, but more importantly, she's smiling again.

I arrived at Acibadem Maslak's ER...
Oct 28, 2025
Doctor: M.D. Özgür Güler Hospital: Acibadem Maslak Hospital

I arrived at Acibadem Maslak's ER at 2 AM with a spinal epidural abscess, a rare complication from a dental procedure abroad. The infection was causing excruciating, escalating pain and neurological symptoms. Dr. Güler was the on-call pain specialist who coordinated the emergency response. While the surgeons prepared for drainage, he managed my pain with a meticulously calculated continuous epidural infusion that brought me from screaming to coherent within an hour. What struck me was his calm, decisive explanation during a crisis. He didn't just treat the symptom; he mapped out the entire pain management pathway through surgery, ICU recovery, and rehabilitation. His follow-up was daily, even on weekends. He turned a medical nightmare into a managed, bearable process. His expertise in acute pain crisis management is nothing short of brilliant.

As a 42-year-old software engineer with...
Dec 02, 2025
Doctor: M.D. Özgür Güler Hospital: Acibadem Maslak Hospital

As a 42-year-old software engineer with Ehlers-Danlos syndrome, my 'routine checkup' is anything but routine. My chronic joint instability causes pain that most doctors find baffling and untreatable. Dr. Güler approaches my follow-up visits like a detective and an engineer. He doesn't just ask 'where does it hurt?'; he analyzes my movement patterns, my work ergonomics, and even my code marathon sessions. At our last visit, he had researched new dynamic bracing techniques used for athletes and adapted one for my hypermobile wrists. He collaborates with my physiatrist and geneticist, acting as the conductor of my care orchestra. In the sterile world of high-tech medicine at Maslak, he provides the crucial thread of continuity, treating not just the pain but the accumulating fatigue of a lifelong complex condition. He makes me feel like a partner in my care, not a broken system.

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VO-284, Eldeco Centre 110017