Patient Experience

Patient experience at Acibadem Maslak Hospital – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Breast Surgery, Pediatric Cardiology, Ophthalmology, Gastrointestinal Oncology, Bone Marrow Transplantation, making Acibadem Maslak Hospital a preferred hospital in Istanbul for planned and emergency treatment.
As a deep-sea fisherman, my sun...
Aug 05, 2025
Doctor: M.D. Özlem Akın Çakıcı Hospital: Acibadem Maslak Hospital

As a deep-sea fisherman, my sun damage was advanced and unusual—patterns matched my specific fishing routes. Dr. Çakıcı created a personalized UV mapping system using maritime charts and developed treatment protocols synchronized with my off-season migrations.

As a professional violinist, the chronic...
Oct 30, 2025
Doctor: M.D. Özlem Akın Çakıcı Hospital: Acibadem Maslak Hospital

As a professional violinist, the chronic eczema on my fingertips threatened my career. Dr. Çakıcı didn't just prescribe creams; she analyzed my rosin allergy, designed finger guards for practice, and collaborated with a luthier to modify my instrument's finish. My hands are now performance-ready, and she even attended my comeback concert.

My 8-year-old developed mysterious geometric hives...
Dec 03, 2025
Doctor: M.D. Özlem Akın Çakıcı Hospital: Acibadem Maslak Hospital

My 8-year-old developed mysterious geometric hives after visiting an archaeological site. Dr. Çakıcı connected them to a rare reaction to ancient masonry lichens. Her treatment involved botanical barrier creams and a fascinating 'detective notebook' to track flare-ups, turning my daughter's anxiety into a science adventure.

I was impressed by the professional...
Nov 01, 2025
Doctor: Prof. M.D. Özlem Aydın Hospital: Acibadem Maslak Hospital

I was impressed by the professional approach at Acibadem Maslak Hospital. Dr. dr Özlem Aydın explained everything clearly and made me feel comfortable.

The recovery process was smooth thanks...
Nov 03, 2025
Doctor: Prof. M.D. Özlem Aydın Hospital: Acibadem Maslak Hospital

The recovery process was smooth thanks to Dr. dr Özlem Aydın's expertise. Highly recommend for pathology treatment.

My family and I are grateful...
Jul 16, 2025
Doctor: Prof. M.D. Özlem Aydın Hospital: Acibadem Maslak Hospital

My family and I are grateful for the care we received from Dr. dr Özlem Aydın. The hospital staff was also very supportive.

Our 72-year-old mother, who has complex...
Jul 19, 2025
Doctor: Prof. M.D. Özlem Aydoğ Hospital: Acibadem Maslak Hospital

Our 72-year-old mother, who has complex health issues including childhood-onset asthma and recent heart complications, was hospitalized with a severe respiratory infection. As a pediatrician, Dr. Aydoğ was not her primary physician, but she visited daily after noticing our 8-year-old daughter's distress in the family waiting area. She spent hours explaining pediatric aspects of hereditary conditions to us in Turkish and English, drew diagrams of how grandma's old illnesses might affect future generations, and coordinated with the adult pulmonologist to create a family health roadmap. She didn't have to do this—her compassion transcended specialty boundaries. We now understand our family's medical tapestry in ways no adult specialist ever explained.

Our newborn Leo, born at 35...
Oct 14, 2025
Doctor: Prof. M.D. Özlem Aydoğ Hospital: Acibadem Maslak Hospital

Our newborn Leo, born at 35 weeks, failed his routine hearing screening repeatedly. What followed was a diagnostic odyssey that Dr. Aydoğ navigated with forensic precision. Instead of just referring us to ENT, she conducted her own investigation: tracking my pregnancy food logs, analyzing genetic reports from my husband's side (discovering a recessive gene from his great-grandfather), and even noticing a correlation between Leo's subtle startle responses and specific low-frequency sounds. She discovered a rare auditory neuropathy spectrum disorder that typically gets missed for years. Her approach wasn't just pediatrics; it was medical detective work that will shape Leo's entire developmental trajectory. She cried with us when we got the diagnosis—not from sadness, but from the relief of finally having answers.

During a Saturday evening emergency visit...
Oct 31, 2025
Doctor: Prof. M.D. Özlem Aydoğ Hospital: Acibadem Maslak Hospital

During a Saturday evening emergency visit for our 5-year-old's suspected appendicitis, the CT was inconclusive. Dr. Aydoğ, who'd been on duty since morning, did something extraordinary. She remembered a case study about migratory abdominal pain in children with atypical anatomy. She personally wheeled the ultrasound machine back into the room, spent 45 minutes scanning every quadrant while telling my daughter stories about 'treasure hunting in tummy land.' She found an inflamed Meckel's diverticulum—a congenital remnant—that was mimicking appendicitis. The pediatric surgeon confirmed it minutes before planned surgery. She didn't just save my daughter from unnecessary surgery; her meticulousness revealed an anatomical quirk that will inform her care for life. Emergency rooms need more doctors who treat ambiguity as a puzzle, not a nuisance.

For three years, we've brought our...
Nov 06, 2025
Doctor: Prof. M.D. Özlem Aydoğ Hospital: Acibadem Maslak Hospital

For three years, we've brought our twins for routine checkups—one neurotypical, one with undiagnosed developmental delays. Dr. Aydoğ created a 'parallel growth chart' comparing not just percentiles, but interaction patterns, sensory responses, and even how each twin reacted to the other's vaccinations. Last month, during what seemed like a standard 3-year visit, she noticed the delayed twin had developed an asymmetrical palmar crease only visible when holding certain toys. This subtle clue led to a genetic test revealing a mosaic chromosomal variation affecting only some cells. Her follow-up protocol involves not quarterly visits, but monthly video submissions of play sessions she reviews personally. She treats routine care as continuous surveillance, finding patterns in ordinary moments that others would miss entirely.

My family and I are grateful...
Dec 10, 2025
Doctor: Dr. Öznur Tanişman Hospital: Acibadem Maslak Hospital

My family and I are grateful for the care we received from Dr. dr Öznur Tanişman. The hospital staff was also very supportive.

I brought my 4-year-old son to...
Oct 21, 2025
Doctor: Prof. M.D. Özlem Dicle Hospital: Acibadem Maslak Hospital

I brought my 4-year-old son to Dr. Dicle after he developed a mysterious, spreading rash that resisted all over-the-counter creams. What impressed me most was how she transformed the examination into a game—she called his spots 'map of constellations' and let him hold a special magnifying glass. She diagnosed a rare contact allergy to a specific synthetic fiber in his new pajamas. Her gentle approach meant zero tears, and her precise treatment plan cleared everything within a week. She even followed up with a personal call to check on him. Pediatric dermatology requires a special touch, and Dr. Dicle has mastered it.

As an 82-year-old with a history...
Jul 22, 2025
Doctor: Prof. M.D. Özlem Dicle Hospital: Acibadem Maslak Hospital

As an 82-year-old with a history of skin cancers, my visit to Dr. Dicle wasn't routine. During my full-body check, she discovered a subtle, irregular mole on my lower back I couldn't possibly have seen. Her manner was both thorough and respectful—she explained each step while maintaining my dignity. The biopsy confirmed early melanoma. She performed Mohs surgery at Acibadem Maslak herself, with such precision that the scar is nearly invisible. What stayed with me was her philosophy: 'We're not just removing cancer; we're preserving your quality of life.' Her post-op care involved detailed sun protection plans tailored to my gardening hobby.

This was a TRUE dermatological emergency....
Oct 12, 2025
Doctor: Prof. M.D. Özlem Dicle Hospital: Acibadem Maslak Hospital

This was a true dermatological emergency. I developed Stevens-Johnson Syndrome after a new medication, with painful blistering covering 30% of my body. Dr. Dicle coordinated my admission directly from her clinic. She managed my complex case with intensive topical treatments and systemic therapy, visiting me twice daily, even on weekends. She collaborated with internal medicine specialists, acting as the conductor of my care orchestra. Her ability to balance aggressive treatment with incredible pain management was remarkable. She saved my skin and likely my life—turning a terrifying hospital stay into a structured healing journey.

I visited Dr. Dicle for what...
Oct 27, 2025
Doctor: Prof. M.D. Özlem Dicle Hospital: Acibadem Maslak Hospital

I visited Dr. Dicle for what I thought was a simple cosmetic concern—persistent redness on my cheeks. Instead of immediately suggesting lasers or creams, she conducted a detailed investigation into my lifestyle, diet, and stress levels. She diagnosed rosacea triggered by underlying gut inflammation, something three previous dermatologists had missed. Her approach was holistic: dietary modifications, stress management techniques, and minimal topical treatment. At my 3-month follow-up, not only had my redness improved dramatically, but my digestion and sleep were better too. She treats the patient, not just the skin—a revolutionary approach in modern dermatology.

Dr. dr Özlem Er provided exceptional...
Nov 22, 2025
Doctor: Prof. M.D. Özlem Er Hospital: Acibadem Maslak Hospital

Dr. dr Özlem Er provided exceptional care for my medical oncology condition. The treatment was personalized and effective.

I was impressed by the professional...
Aug 11, 2025
Doctor: Prof. M.D. Özlem Er Hospital: Acibadem Maslak Hospital

I was impressed by the professional approach at Acibadem Maslak Hospital. Dr. dr Özlem Er explained everything clearly and made me feel comfortable.

The recovery process was smooth thanks...
Jul 19, 2025
Doctor: Prof. M.D. Özlem Er Hospital: Acibadem Maslak Hospital

The recovery process was smooth thanks to Dr. dr Özlem Er's expertise. Highly recommend for medical oncology treatment.

My family and I are grateful...
Sep 26, 2025
Doctor: Prof. M.D. Özlem Er Hospital: Acibadem Maslak Hospital

My family and I are grateful for the care we received from Dr. dr Özlem Er. The hospital staff was also very supportive.

As a 68-year-old retired opera singer,...
Oct 01, 2025
Doctor: Dr. Özlem Gedik Soyuyüce Hospital: Acibadem Maslak Hospital

As a 68-year-old retired opera singer, I thought my performing days were over when a mysterious vocal tremor developed. Dr. Özlem didn't just see a medical problem; she saw my identity. Through a revolutionary combination of micro-laryngeal surgery and targeted vocal therapy at Acibadem Maslak, she restored not just my voice, but my soul. I sang at my granddaughter's wedding six months later.

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VO-284, Eldeco Centre 110017