Patient Experience

My father was admitted for a...
Aug 30, 2025

My father was admitted for a complex heart procedure. The coordination between departments was impressive, the cardiology team, the surgeons, and even the physiotherapists all seemed to be on the same page. Small things mattered: a porter who carefully explained each step of the transfer to the OR to calm my dad's nerves, and the fact that the hallways always smelled clean, not like antiseptic. The follow-up calls after discharge to check on his medication were a thoughtful touch we didn't expect. It wasn't perfect, the cafeteria coffee is still terrible, but the level of attentive, organized care was consistent throughout a very stressful three-week stay.

Came in with a deep cut...
Aug 25, 2025

Came in with a deep cut on my hand after a kitchen accident. The ER was calm, not chaotic like I expected. A nurse named Elif saw me wincing and brought me a cold compress without me asking while I waited. The doctor explained each stitch, which was oddly reassuring. The whole thing took under two hours, and someone actually followed up the next day to check on the dressing.

I was nervous about my gallbladder...
Oct 16, 2025

I was nervous about my gallbladder surgery. What stood out was the anesthesiologist, Dr. Kaya. He didn't just rush in; he sat down, asked about my previous surgery experiences, and adjusted his plan based on what I told him. Waking up, the nurse had already told my wife the surgery went well. The room was quiet, and the blinds were adjusted so the sun wasn't in my eyes.

My sister was recovering from pneumonia....
Aug 18, 2025

My sister was recovering from pneumonia. I visited every day for a week. The staff on the 4th floor learned my name by day three. One evening, I saw a cleaner patiently helping an elderly patient back to his room, arm in arm, chatting. It wasn't just medical care; there was a real, quiet kindness in the way people moved through the halls. The cafeteria coffee was surprisingly decent, too.

At my age, you worry about...
Aug 05, 2025

At my age, you worry about being a bother. But from the moment I walked in with my hip pain, everyone was so patient. The lady at the front desk saw me struggling and brought a chair over while I waited. Dr. Yilmaz explained everything in simple terms, didn't rush me, and even drew a little diagram. The place was spotless, and they called me the next day just to check in. It felt like they actually cared about me, not just the patient number.

Our 8-year-old, Leo, was terrified when...
Aug 29, 2025

Our 8-year-old, Leo, was terrified when he needed his appendix out. The surgical team was amazing with him, the anesthesiologist showed him the mask and let him hold it first, calling it a 'space helmet.' In recovery, a nurse named Elif sat with him, playing games on her phone until he was fully awake. They had a separate, quiet room for us to stay in overnight, which made all the difference. We were a mess, but their calmness kept us grounded. We left feeling like they’d looked after our whole family.

Had a knee surgery here. Efficient...
Aug 27, 2025

Had a knee surgery here. Efficient process, clear instructions. Staff was friendly. Wait times were as promised. Room was clean. Good experience overall.

I came to Anadolu for a...
Aug 20, 2025

I came to Anadolu for a second opinion on a complex spinal issue. What stood out was the coordination. My case manager, Ms. Demir, scheduled all my consultations and scans back-to-back over two days, so I didn't have to make multiple trips from Izmir. In the neurology department, the doctor spent nearly an hour with me, using a 3D model of my spine to walk through the options. The cafeteria food was surprisingly good, and there was always someone cleaning the handrails in the hallways. The billing department was upfront about costs, with no hidden surprises. It was a stressful time, but the system here worked smoothly.

My husband came in with severe...
Nov 19, 2025

My husband came in with severe abdominal pain late on a Tuesday. The ER was quiet, which was unnerving in a good way. A nurse named Elif met us at the desk, and her calm, direct questions cut through the panic. They had him in a bed and scanned within 25 minutes. What stuck with me was the orderly who brought him water, he asked if the blanket was warm enough and adjusted the blinds without being asked. It felt like care, not just procedure.

I was scheduled for a knee...
Dec 09, 2025

I was scheduled for a knee replacement and frankly, terrified. My surgeon, Dr. Kaya, drew the incision line on my knee with a purple marker during pre-op and said, 'See you on the other side.' It was oddly reassuring. After surgery, the physiotherapist, Mark, showed up the next morning at 7 AM, cheerful and relentless. He had this way of making the exercises a challenge we were tackling together, not a punishment. The food was surprisingly decent, too, the lentil soup was actually good.

I went for my annual checkup,...
Sep 06, 2025

I went for my annual checkup, expecting the usual rushed hour. My doctor spent 40 minutes with me. She noticed an old scar on my hand from a childhood accident and asked about it, just making conversation while she typed. She remembered my complaint about shoulder stiffness from last year and asked if it had improved. They ran my blood work and I had the results in my online portal by the time I got home. No fuss, no waiting for a call.

Visiting my sister after her surgery,...
Nov 02, 2025

Visiting my sister after her surgery, I was prepared for that typical hospital smell and harsh lighting. The ward smelled faintly of lemon cleaner, not antiseptic. The chairs in her room were actually comfortable. A nurse's aide, a young man whose name tag said 'Cem,' popped in just to offer me a proper tea in a ceramic cup, not a plastic one. He chatted with my sister about a TV show she was watching on her tablet. It didn't feel like an institution; it felt like a place where people were actually looked after.

Came in with a really bad...
Sep 18, 2025

Came in with a really bad cut on my hand on a Saturday night. Honestly braced for a long wait. But from triage to getting stitches, the whole thing took maybe an hour and a half. The doctor had this calm way of explaining what he was doing, and the nurse kept checking if I was okay without being asked. Even the person at registration was quick and didn't make me repeat my info five times. Left feeling like they actually had their act together.

Had my baby here last month....
Aug 15, 2025

Had my baby here last month. What stood out was how the nurses seemed to anticipate what I needed. One noticed I was getting a headache and brought me water and dimmed the lights before I even said anything. The room was quiet, and the bed was actually comfortable, which mattered more than I thought it would. They never rushed me, even when things got intense. My partner was included in everything, which made us both feel supported. It wasn't just medical care; it felt like genuine support during a huge life moment.

Broken wrist. X-ray was fast. Doctor...
Jul 24, 2025

Broken wrist. X-ray was fast. Doctor was clear. Got a good cast. All good.

I was there for a planned...
Oct 11, 2025

I was there for a planned gallbladder surgery. From the pre-op calls to the discharge, the coordination was smooth. Small things: the anesthesiologist came to see me beforehand and cracked a joke that actually relaxed me. The pre-op area was spotless, I'm a bit of a germaphobe, so I noticed. After surgery, the nurse in recovery had a really gentle voice and explained every beep from the monitor so I wouldn't worry. The food was surprisingly decent, and they accommodated my diet request without a fuss. Follow-up was clear, and my surgeon's office called to check on me two days later. It felt thorough, not rushed.

Came in with a dislocated shoulder...
Oct 16, 2025

Came in with a dislocated shoulder after a fall. The ER was calm, not chaotic like I expected. A nurse named Elif saw I was sweating from the pain and brought a cold cloth for my neck before they even took my vitals. The doctor explained exactly how the reduction would work, which was unsettling but honest. I was in and out in under two hours with clear instructions written in Turkish and English.

My knee replacement was scheduled for...
Aug 17, 2025

My knee replacement was scheduled for a Tuesday. What stood out was the anesthesiologist who visited me the night before, not just to check boxes, but to ask about my usual sleep patterns and if I preferred music. Post-op, a physical therapist showed up at 7 AM the next day, slightly too cheerful for my liking, but she had this way of making the exercises feel manageable. The room was dated, but the windows opened to a courtyard with trees.

I went for my annual checkup...
Aug 29, 2025

I went for my annual checkup feeling like just another file. The doctor, however, remembered I'd mentioned a family history of thyroid issues last year and asked if there had been any changes. She didn't rush; she actually waited while I fumbled through my phone to find a photo of my medication list. The phlebotomist drew blood on the first try, which never happens to me. The waiting area had real plants, not plastic ones.

Had a minor procedure done. Everything...
Oct 19, 2025

Had a minor procedure done. Everything was fine. Clean place, short wait. Staff were polite. Got clear instructions for aftercare. No complaints.

Next

Know More

Icon
Location

VO-284, Eldeco Centre 110017