Dr. Mrinal Kanti Roy

I'd been to three other doctors with this nagging abdominal pain, and everyone said it was just stress or indigestion. Dr. Roy actually listened. He asked questions the others hadn't, ordered a specific scan, and figured out it was a rare type of intestinal adhesion. The waiting room was packed that day, but he didn't rush me. He explained the whole thing with a diagram on his notepad. Surgery at Manipal was the fix, and I finally feel like myself again.

Had to get a cyst removed from my back. Honestly, I was nervous about the whole thing needles and all that. But Dr. Roy and his team made it so straightforward. The procedure itself was over before I knew it. He checked in the next day, which I wasn't expecting. No drama, just good, clean care. Parking at the EM Bypass facility was a nightmare, though, I'll say that!

What stood out for me was the whole team. My dad was admitted, and from the front desk people who helped us find our way, to the nurses on the floor who were so patient with his questions, everyone was kind. The place at Manipal feels calm, even when it's busy. Dr. Roy was the captain, sure, but the crew made the stay much less stressful for our family.

You know how some doctors talk at you, not with you? Dr. Roy isn't like that. When I got my blood pressure diagnosis, I was scared. He sat down, looked me in the eye, and just had a normal chat about lifestyle changes. He didn't sugarcoat it, but he made it feel manageable. I still remember him saying, 'We'll handle this together.' It made all the difference.