dr. RITWIK GANGULI

I'd been to a couple of doctors about this nagging stomach pain and fatigue. Everyone said it was stress. Dr. Ganguli was the first one who actually seemed to listen to the whole story, not just the symptoms. He ordered a specific set of tests others hadn't thought of, and it turned out to be something quite rare with my pancreas. It wasn't a quick fix, but having the right name for what was wrong made all the difference. He explained it in a way that didn't make me panic.

Had to get a small cyst removed from my back. Honestly, I was nervous about any kind of procedure. Dr. Ganguli walked me through exactly what would happen, step by step, and answered all my 'what if' questions without making me feel silly. The day of, the team at Manipal had it down to a routine. In and out in a few hours, and the follow-up was just a quick check. It was such a relief for something to just go as planned.

Parking at the Dhakuria branch is always a bit of a hunt, I'll be honest. But once you're inside, it's a different feeling. The front desk staff remembered my name on my second visit, which was nice. The place is clean and calm, not chaotic like some hospitals. Even the person who took my blood samples was really gentle and chatted about the weather to distract me. It's the little things that make a stressful visit easier.

What stuck with me about Dr. Ganguli was how he talked to my elderly mother. She gets confused easily. He didn't just talk to me about her medication; he sat down, looked right at her, and explained it slowly and clearly in simple terms. He checked if she understood, not just if I did. You could see her relax. That kind of patience and respect is rare.