Dr. Narayan Jayashankar

My father was admitted for a complex sinus issue, and we were all pretty scared. Dr. Narayan was the one who actually sat us down in the family room and drew diagrams on a notepad to explain what was happening and what the surgery would involve. He didn't rush us, answered every single one of my brother's anxious questions, and even gave us his direct number for the night nurse to use. That kind of clear communication took a huge weight off our shoulders during a really stressful time.

Our 7-year-old had recurring ear infections that just wouldn't stop, and he was missing so much school. I was a wreck. Dr. Narayan was so gentle with him, let him hold the little light, and called him 'champ' the whole time. He explained the need for grommets in a way that even my son understood, and the procedure itself was over so fast. It's been six months now, and he hasn't had a single infection. I cried with relief after the follow-up appointment.

Had a persistent throat thing for weeks. Saw Dr. Narayan. He figured it out fast, prescribed meds that actually worked. No fuss. Parking at Nanavati is always a pain, but the appointment itself was efficient and he listened. Would go back if I needed to.

I've had tinnitus for years—this constant ringing that makes it hard to sleep. I'd seen a couple of doctors who just shrugged. My first appointment with Dr. Narayan at Nanavati ran late because of an emergency, which I actually appreciated; it meant he'd do the same for me. He spent nearly an hour going through my history, did a really thorough exam, and was honest: a complete cure might not be possible, but he laid out a clear plan to manage it. We started with some hearing aids calibrated for my specific frequency, and for the first time in a decade, I had a quiet night. He didn't give me false hope, he gave me a practical solution that's changed my daily life.