Patient Experience

Patient experience at Lilavati Hospital – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Neurosurgery, Medical Oncology, General Surgery, Gynecologic Oncology, Dental Surgery, making Lilavati Hospital a preferred hospital in Mumbai for planned and emergency treatment.
At my age, a hospital visit...
Oct 23, 2025
Doctor: Dr. Vijay Bang Hospital: Lilavati Hospital

At my age, a hospital visit can be quite daunting. Dr. Vijay Bang made the experience far less stressful than I had anticipated. He listened carefully to my concerns about my persistent fatigue, never made me feel rushed, and explained my treatment plan with great clarity. His calm and respectful manner was a great comfort. I am feeling much improved under his guidance.

Had a weird stomach thing going...
Oct 08, 2025
Doctor: Dr. Vijay Bang Hospital: Lilavati Hospital

Had a weird stomach thing going on for weeks. Saw Dr. Bang at Lilavati. He didn't order a bunch of unnecessary tests right away, just asked good questions and actually examined me. Figured it out, gave me a straightforward plan. Fixed me up. Good doctor.

I'd been putting off seeing someone...
Jan 12, 2026
Doctor: Dr. Vijay Bang Hospital: Lilavati Hospital

I'd been putting off seeing someone about this nagging pain in my side, just chalking it up to stress. When it got worse, my wife basically booked the appointment for me. The waiting area was busy, I was nervous. Dr. Bang walked in, shook my hand, and immediately put me at ease. He didn't just focus on the pain; he asked about my work, my sleep, everything. He connected dots I didn't even see, suggesting it might be related to an old sports injury from years ago. The treatment was simple, but it was his approachlike he was solving a puzzle with me, not just for methat made all the difference. I'm back to my morning runs now.

For months, I was just tired....
Oct 11, 2025
Doctor: Dr. Falguni Thanki Hospital: Lilavati Hospital

For months, I was just tired. Really tired. My local doctor ran some basic tests and said it was stress. Dr. Thanki was different. She actually listened to the whole history, asked about things I thought were unrelated, like some skin changes and a weird taste in my mouth. She ordered a very specific set of blood tests nobody else had. Turns out, it was a thyroid issue, but a complicated one that was masking something else. She explained it all with a diagram on her notepadno jargon. She didn't just give pills; she gave me a clear path forward.

I needed a minor cyst removed...
Jan 18, 2026
Doctor: Dr. Falguni Thanki Hospital: Lilavati Hospital

I needed a minor cyst removed from my back. Honestly, I was more nervous about the hospital process than the surgery itself. Dr. Thanki's team had it down to a science. From the pre-op check where the nurse double-checked my name and procedure about three times (which I appreciated), to the surgery itself which felt like a quick nap, it was just... smooth. I was in and out the same day. The incision is healing perfectly. Sometimes, straightforward is exactly what you need.

Look, Lilavati is a big place...
Nov 27, 2025
Doctor: Dr. Falguni Thanki Hospital: Lilavati Hospital

Look, Lilavati is a big place and finding the clinic was a mission. I got turned around twice. But once I found the right floor, the receptionist saw I was flustered and just gave me a warm smile, said 'It happens to everyone,' and walked me to the waiting area. The whole section was calm, not like a typical busy hospital. Even the person who took my blood samples was really gentle and chatted about the rain to distract me. It made a long wait much easier.

My teenage son had a bad...
Aug 24, 2025
Doctor: Dr. Falguni Thanki Hospital: Lilavati Hospital

My teenage son had a bad stomach bug and refused to see a doctor. Dr. Thanki won him over in about five minutes. She didn't talk down to him. She asked *him* the questions, joked about how miserable school is when you're sick, and explained what the virus was doing in a way that actually made him curious. He left feeling like he'd been to see a cool, knowledgeable aunt rather than a scary doctor. That's a real skill.

I've been seeing Dr. Jhala for...
Sep 08, 2025
Doctor: Dr. Malav Jhala Hospital: Lilavati Hospital

I've been seeing Dr. Jhala for my blood pressure for about eight years now. He remembers the little thingsasks about my garden, knows my history without always checking the file. The hospital's busy, sure, sometimes you wait a bit, but with him it feels steady. I don't worry about switching doctors; he's just consistent, and that's what matters when you're managing something long-term.

Had a sharp pain in my...
Dec 31, 2025
Doctor: Dr. Malav Jhala Hospital: Lilavati Hospital

Had a sharp pain in my side that wouldn't quit. Went to Lilavati, got Dr. Jhala. He listened, asked clear questions, ordered the right scans. Turned out to be a kidney stone. He explained the options plainly, no sugar-coating. The treatment worked. Parking was a hassle that day, but the care was direct and effective. Got the job done.

I was quite nervous about some...
Dec 07, 2025
Doctor: Dr. Malav Jhala Hospital: Lilavati Hospital

I was quite nervous about some persistent stomach issues. Dr. Jhala has a very calm way about him. He didn't rush me, let me explain everything, and his explanations were gentle but thorough. The whole process, even the tests he suggested, felt manageable because of how he presented it. I left feeling heard and much less anxious.

I'd been to a couple of...
Nov 01, 2025
Doctor: Dr. Amol Bhanushali Hospital: Lilavati Hospital

I'd been to a couple of doctors for this nagging fatigue and stomach pain, and everyone just said it was stress. Dr. Amol Bhanushali was different. He actually listened, asked questions about things no one else had, and ordered some specific tests. Turns out it was a tricky thyroid issue affecting my gut. He explained it all on a notepad, drawing little diagrams. I felt heard for the first time in months, and we finally had a real plan.

Had to get a small cyst...
Dec 15, 2025
Doctor: Dr. Amol Bhanushali Hospital: Lilavati Hospital

Had to get a small cyst removed from my back. Honestly, I was nervous about any kind of surgery, even a minor one. But at Lilavati, the whole process was straightforward. Dr. Bhanushali's team explained each step, the procedure itself was quick, and I was in and out the same day. The follow-up was just a simple check-in call from his nurse. It was exactly what you hope for with something routineno drama, just done well.

The parking at Lilavati was a...
Jan 10, 2026
Doctor: Dr. Amol Bhanushali Hospital: Lilavati Hospital

The parking at Lilavati was a nightmare that day, completely full, which put me in a bad mood before my appointment. But once I got inside, the front desk people were really patient helping me reschedule my slot, and the nurse who took my vitals had a great sense of humor that calmed me down. By the time I saw Dr. Bhanushali, I was actually relaxed. It's funny how a good team can turn a frustrating start around.

What stuck with me about Dr....
Oct 19, 2025
Doctor: Dr. Amol Bhanushali Hospital: Lilavati Hospital

What stuck with me about Dr. Bhanushali was how he talked to my elderly mother. He never rushed her. He pulled his chair closer, spoke clearly, and checked twice that she understood her new medication. He has this calm way about him that makes you feel like you're his only patient that day, even though you know the waiting room is packed. That kind of patience is rare.

I've been seeing Dr. Mehra for...
Jan 04, 2026
Doctor: Dr. Arun P. Mehra Hospital: Lilavati Hospital

I've been seeing Dr. Mehra for my blood pressure and general health for over a decade now. He remembers the little thingsasks about my knee from five years ago, remembers my wife's name. That consistency means a lot. The hospital's busy, you sometimes wait a bit, but he never rushes you in the room. He explains changes in medication clearly. I trust him completely, and that's hard to find.

Had a sharp pain in my...
Sep 02, 2025
Doctor: Dr. Arun P. Mehra Hospital: Lilavati Hospital

Had a sharp pain in my side. Went to Lilavati, got Dr. Mehra. He checked me over, ordered the right scans, and ruled out anything serious quickly. No fuss, no drama. Explained it was likely muscular and told me exactly what to do. Parking was a nightmare that day, but the consultation itself was efficient and clear. Felt better just knowing what it wasn't.

I was quite nervous about some...
Jan 06, 2026
Doctor: Dr. Arun P. Mehra Hospital: Lilavati Hospital

I was quite nervous about some ongoing stomach issues. Dr. Mehra has such a calm way about him. He listened more than he talked at first, which was so reassuring. He didn't jump to major tests immediately; we tried a simpler approach first. His manner is very gentle. It made a difficult process much easier to handle.

After feeling run-down for months and...
Nov 05, 2025
Doctor: Dr. Arun P. Mehra Hospital: Lilavati Hospital

After feeling run-down for months and getting nowhere with other doctors, my wife insisted I see Dr. Mehra. He actually connected the dots between a few small things I'd mentioned and ordered one specific test. Turns out it was a vitamin deficiency! Started supplements and I feel like a new person. So glad we went to see him!

Had my gallbladder out with Dr....
Oct 10, 2025
Doctor: Dr. Bipeenchandra Bhamre Hospital: Lilavati Hospital

Had my gallbladder out with Dr. Bhamre. Honestly, the recovery was the part I was dreading most. He was really clear about what to expect pain-wise and set up a plan that actually worked. I wasn't just sent home with pills; he explained how to manage the discomfort day by day. It made a tough week a lot more bearable.

Fixed my hernia. Doc was clear,...
Oct 17, 2025
Doctor: Dr. Sumeet Pawar Hospital: Lilavati Hospital

Fixed my hernia. Doc was clear, surgery went smooth, recovery's on track. No fuss.

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VO-284, Eldeco Centre 110017