Patient Experience

Patient experience at Lilavati Hospital – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Neurosurgery, Medical Oncology, General Surgery, Gynecologic Oncology, Dental Surgery, making Lilavati Hospital a preferred hospital in Mumbai for planned and emergency treatment.
Look, I was nervous. Never had...
Sep 02, 2025
Doctor: Dr. Bipeenchandra Bhamre Hospital: Lilavati Hospital

Look, I was nervous. Never had surgery before. But Dr. Bhamre? Straight shooter. Explained everything in plain English, no confusing medical jargon. The wait to see him was a bit long, but once you're in, he gives you his full attention. Surgery went fine, follow-up was quick. Good experience.

I'd been putting off seeing someone...
Dec 29, 2025
Doctor: Dr. Bipeenchandra Bhamre Hospital: Lilavati Hospital

I'd been putting off seeing someone about this nagging pain for months. Finally booked with Dr. Bhamre at Lilavati. The hospital itself is huge and a bit overwhelming, parking was a nightmare, but his clinic was calm. He listened to my whole history, asked thoughtful questions, and didn't rush me. We did some tests over a couple of weeks, and he called me himself with the results to explain it wasn't serious, just a manageable condition. Felt like he actually cared about solving the puzzle, not just moving patients through.

Had a persistent stomach issue for...
Jan 04, 2026
Doctor: Dr. G. N. Rachmale Hospital: Lilavati Hospital

Had a persistent stomach issue for months. My schedule is packed, so I needed someone who wouldn't waste my time. Found Dr. Rachmale at Lilavati. He was direct, asked the right questions, and ordered only the necessary tests. Got a clear diagnosis and a treatment plan that worked. No fluff, just results. Exactly what I needed.

I was quite nervous about seeing...
Jan 02, 2026
Doctor: Dr. G. N. Rachmale Hospital: Lilavati Hospital

I was quite nervous about seeing a doctor for my check-up. Dr. Rachmale has a very calm way about him. He listened quietly to all my little worries, never made me feel rushed. Explained everything about my blood pressure in simple terms. The hospital is big and a bit overwhelming, but he made the visit feel manageable.

After weeks of feeling run down...
Oct 28, 2025
Doctor: Dr. G. N. Rachmale Hospital: Lilavati Hospital

After weeks of feeling run down and getting nowhere with online searches, I finally saw Dr. Rachmale. What a relief! He figured out it was a simple vitamin deficiency. The way he explained it just clicked. I walked out with a plan and finally felt hopeful. The clinic was busy, but he made time to answer all my questions.

Went in for what I thought...
Dec 16, 2025
Doctor: Dr. G. N. Rachmale Hospital: Lilavati Hospital

Went in for what I thought was a minor issue. Dr. Rachmale didn't dismiss it; he took a thorough look and found something that needed early attention. I'm so glad he was careful. The process at the hospital involved some waiting, but it felt worth it for that level of attention. He's sharp and doesn't miss details.

I'd been to three other doctors...
Aug 25, 2025
Doctor: Dr. Kaushal Kumar Pandey Hospital: Lilavati Hospital

I'd been to three other doctors for this nagging abdominal pain, and everyone just said it was stress. Dr. Pandey was the first one who actually sat and listened, really listened, to the whole weird timeline. He ordered a specific scan the others hadn't, and it turned out to be a rare type of hernia. He explained it all with a diagram on his notepadno fancy jargonand the surgery at Lilavati fixed it completely. He just figured it out when no one else could.

Getting my gallbladder out was my...
Sep 03, 2025
Doctor: Dr. Kaushal Kumar Pandey Hospital: Lilavati Hospital

Getting my gallbladder out was my first ever surgery, so I was pretty nervous. The whole thing at Lilavati was just... smooth. Dr. Pandey's team had everything coordinated. I went in, got it done, and the recovery was exactly as he said it would be. No surprises, no drama. Sometimes straightforward is exactly what you need.

Look, the parking at Lilavati is...
Oct 28, 2025
Doctor: Dr. Kaushal Kumar Pandey Hospital: Lilavati Hospital

Look, the parking at Lilavati is always a bit of a hunt, I won't lie. But once you're inside, it makes sense. The place runs like clockwork. For my dad's check-up with Dr. Pandey, the front desk people were really patient with our paperwork, and the nurses in the clinic were kind, even when they were busy. It didn't feel cold or factory-like. That matters when you're worried about someone.

What I remember most is how...
Dec 19, 2025
Doctor: Dr. Kaushal Kumar Pandey Hospital: Lilavati Hospital

What I remember most is how Dr. Pandey talked to my mother. She's elderly and gets confused. He didn't just talk to me about her treatment. He knelt down so he was at her eye level, spoke slowly, and checked if she understood after every point. He treated her with such simple respect. That calm, direct way he has made her trust him immediately, which made everything easier for all of us.

For months, I was just tired....
Dec 31, 2025
Doctor: Dr. Krishna Prasad Irniraya Hospital: Lilavati Hospital

For months, I was just tired. Really tired. My local doctor ran tests but said it was stress. At Lilavati, Dr. Irniraya listened differently. He asked about things I thought were unrelated, like a weird rash I'd ignored. He connected dots I didn't see and ordered a specific blood panel. Turns out it was an autoimmune condition, not just 'stress.' He explained it all with a whiteboard in his office. Finally, we had a real answer and a plan.

I needed a minor cyst removed....
Jan 15, 2026
Doctor: Dr. Krishna Prasad Irniraya Hospital: Lilavati Hospital

I needed a minor cyst removed. Honestly, I was more nervous about the hospital experience than the surgery itself. Dr. Irniraya's team made it simple. The day of, everything was straightforwardcheck-in, prep, the procedure itself. He even joked with me as the anaesthesia kicked in. I was in and out in a few hours, and the follow-up was just a quick call to confirm the stitches were healing fine. It was exactly what you hope for: boring and problem-free.

Parking at Lilavati was a nightmare...
Dec 27, 2025
Doctor: Dr. Krishna Prasad Irniraya Hospital: Lilavati Hospital

Parking at Lilavati was a nightmare that day, completely full. I arrived flustered for my dad's appointment. But from the front desk to the nurse who took his vitals, everyone was calm and kind. The ward was quiet and clean, which helped settle my dad's nerves. When Dr. Irniraya came in, he was clearly in sync with his team; it felt like a well-coordinated effort, not just one doctor working alone. That support system makes a big difference.

My eight-year-old was terrified of doctors....
Aug 31, 2025
Doctor: Dr. Krishna Prasad Irniraya Hospital: Lilavati Hospital

My eight-year-old was terrified of doctors. Dr. Irniraya didn't just talk to me; he crouched down to her level and asked about her school project first. He let her hold the stethoscope. He explained what he was going to do in a way she could understand, calling her tummy a 'little engine.' She didn't cry once. That patience and the way he spoke to hernot down to hermeant more to me than any medicine. We left, and she said, 'He's nice.' High praise.

My mother was admitted under Dr....
Oct 02, 2025
Doctor: Dr. Mangesh Kohale Hospital: Lilavati Hospital

My mother was admitted under Dr. Kohale's care last month. Honestly, we were all scared and confused. He was the one who took the time to sit with us in the waiting area, explained everything in simple terms without rushing, and answered every single question my dad had. He didn't just treat my mom; he looked after our whole family's peace of mind. We felt heard, and that meant more than I can say.

At my age, a hospital visit...
Oct 11, 2025
Doctor: Dr. Mangesh Kohale Hospital: Lilavati Hospital

At my age, a hospital visit can be quite daunting. Dr. Mangesh Kohale at Lilavati made it a comfortable experience. He was very respectful and patient, never made me feel like I was asking silly questions. He took care to explain my treatment plan clearly. I felt I was in good hands.

Had a stomach issue that wouldn't...
Oct 01, 2025
Doctor: Dr. Mangesh Kohale Hospital: Lilavati Hospital

Had a stomach issue that wouldn't go away. Saw Dr. Kohale. He figured it out fast, gave me a clear plan. No nonsense, got straight to the point. Feeling much better now.

I was quite nervous about my...
Nov 23, 2025
Doctor: Dr. Sanjeev Vichare Hospital: Lilavati Hospital

I was quite nervous about my check-up, to be honest. I’d been putting it off. The hospital is very big, and I got a little lost finding the department. But Dr. Vichare has such a calm way about him. He listened without rushing me, even when I fumbled over my words. He took the time to explain things in a very gentle manner, which put me at ease. It felt like a proper conversation. I’m just very grateful for his kindness and the careful way he handles his patients.

I'd been feeling run-down for weeks,...
Dec 04, 2025
Doctor: Dr. Mangesh Kohale Hospital: Lilavati Hospital

I'd been feeling run-down for weeks, putting it down to stress. When I finally went to Lilavati, the parking was a nightmare, which put me in a bad mood. I met Dr. Kohale feeling pretty irritable. But he was so calm. He listened to my whole story, asked about my work and sleep, and didn't just jump to tests. He said, 'Let's rule out the simple things first.' It turned out to be a vitamin deficiency and some lifestyle stuff. The way he connected the dots, treating me like a whole person and not just a set of symptoms, really stuck with me. He followed up with a call a week later to check in, which I wasn't expecting.

Fixed my hernia. Doc was clear,...
Oct 17, 2025
Doctor: Dr. Sumeet Pawar Hospital: Lilavati Hospital

Fixed my hernia. Doc was clear, surgery went smooth, recovery's on track. No fuss.

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VO-284, Eldeco Centre 110017