Patient Experience

Patient experience at Lilavati Hospital – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Neurosurgery, Medical Oncology, General Surgery, Gynecologic Oncology, Dental Surgery, making Lilavati Hospital a preferred hospital in Mumbai for planned and emergency treatment.
My husband was admitted, and I...
Aug 19, 2025
Doctor: Dr. Prasad K. Wagle Hospital: Lilavati Hospital

My husband was admitted, and I was a wreck. The parking at Lilavati is always a nightmare, so I was already flustered when I got in. But the nurses at the front desk saw it, I guess. One of them gave me clear directions and even walked me partway to the ward. The place is big and can feel cold, but the staff there, from the cleaners who smiled to the ward assistant who brought extra tea, made it feel human. It mattered more than I expected.

What I'll remember most is how...
Sep 14, 2025
Doctor: Dr. Prasad K. Wagle Hospital: Lilavati Hospital

What I'll remember most is how Dr. Wagle talked to my elderly mother. She gets confused and asks the same question over and over. He never sighed, never looked at his watch. He just answered her every single time, in the same calm voice, and even cracked a little joke she understood. He was treating her condition, but he was speaking to her, the person. You don't see that much anymore.

I'd been to three doctors for...
Sep 12, 2025
Doctor: Dr. Hemant Jain Hospital: Lilavati Hospital

I'd been to three doctors for this nagging stomach pain and fatigue. Everyone said it was stress. Dr. Jain was the first one who actually sat and listened, really listened, to all the weird little symptoms I thought were unrelated. He ordered some specific tests others hadn't. Turned out it was a tricky gallbladder issue that wasn't showing up on the standard scans. He explained it in a way that finally made sense. I'm just relieved someone figured it out.

Had to get a small cyst...
Nov 05, 2025
Doctor: Dr. Hemant Jain Hospital: Lilavati Hospital

Had to get a small cyst removed. Honestly, I was more nervous about the hospital experience than the procedure itself. But Dr. Jain's team at Lilavati made it so straightforward. The whole thing, from check-in to leaving, felt calm and organized. The procedure itself was quick, and Dr. Jain checked in right after. It was exactly what you hope for with something routineno drama, just done well.

My dad was admitted, and I...
Jan 18, 2026
Doctor: Dr. Hemant Jain Hospital: Lilavati Hospital

My dad was admitted, and I spent a lot of time at Lilavati. The place is busy, sure, and finding a parking spot is its own challenge. But what stood out was how the nurses and the front desk staff handled it. They were patient with everyone, even when people were stressed. One nurse, I think her name was Priya, went out of her way to find an extra blanket for my dad. Those small things make a big difference when you're worried.

I'd been to a couple of...
Nov 25, 2025
Doctor: Dr. Aniruddha Y. Phadke Hospital: Lilavati Hospital

I'd been to a couple of doctors about this nagging pain and fatigue, and everyone had a different theory. Honestly, I was starting to think it was all in my head. Dr. Phadke was different. He spent nearly an hour with me in that first visit, just listening and asking questions I hadn't been asked before. He ordered a specific set of tests the others hadn't, and it turned out to be a thyroid issue that was mimicking other problems. He didn't just throw pills at me; he drew a diagram on his notepad to explain exactly what was happening. For the first time in months, I felt like someone had actually found the map.

My son needed surgery. I was...
Nov 07, 2025
Doctor: Dr. Mehul Choksi Hospital: Lilavati Hospital

My son needed surgery. I was a nervous wreck. Dr. Choksi has a very calm way about him. He listened to all my worries, even the silly ones. He spoke softly, never raised his voice, and made sure I understood each step before he left the room. When he came out to tell me it was over, he had a kind smile and just said, 'He did very well. You can see him soon.' That quiet confidence was everything to me in that moment.

Had to get a colonoscopy, which,...
Oct 14, 2025
Doctor: Dr. Aniruddha Y. Phadke Hospital: Lilavati Hospital

Had to get a colonoscopy, which, let's be real, nobody looks forward to. The prep was the worst part, obviously. But the day of, the whole team at Lilavati made it as easy as it could be. Dr. Phadke popped his head in before I went under, cracked a dry joke about the hospital cafeteria food, and it actually calmed me down. Woke up feeling groggy, but he was there with the clear resultsall clear, thankfullyand simple instructions. It was just a routine check, but he treated it with a seriousness that made me feel secure, not like I was wasting his time.

Look, the parking at Lilavati is...
Dec 09, 2025
Doctor: Dr. Aniruddha Y. Phadke Hospital: Lilavati Hospital

Look, the parking at Lilavati is always a bit of a hunt, I won't lie. But once you're inside, it's a different world. My wife was admitted for observation, and the nurses on Dr. Phadke's floor were genuinely kind. One even helped her order a decent cup of tea when the room service menu confused her. Dr. Phadke's rounds were the highlight; he never seemed rushed. He'd sit on the edge of the bed, ask how she was sleeping, and actually wait for the answer. The place runs smoothly, but it's the human touches from him and his team that you remember.

I'm a pretty anxious person, especially...
Aug 31, 2025
Doctor: Dr. Aniruddha Y. Phadke Hospital: Lilavati Hospital

I'm a pretty anxious person, especially around doctors. My first appointment with Dr. Phadke, my hands were practically sweating. He noticed right away and just started talking about normal stuffthe weather, the traffic in Bandrabefore even touching on my file. He has this calm, quiet way of explaining things that doesn't talk down to you. When he did my physical, he told me exactly what he was going to do before he did it. It sounds small, but for someone who gets nervous, it made all the difference. He feels less like a medical authority figure and more like a really smart, trusted uncle who happens to know a lot about medicine.

Had my gallbladder out at Lilavati....
Nov 19, 2025
Doctor: Dr. Darshan Parikh Hospital: Lilavati Hospital

Had my gallbladder out at Lilavati. The first couple days were rough, I won't lie. But Dr. Parikh's team had a clear plan for the pain that actually worked. He checked on me himself every morning, asked about specific movements, and adjusted things based on what I could handle. It wasn't just pills; it was a real strategy. I'm three weeks out now and moving so much better than I thought I would be.

Dr. Parikh diagnosed my hernia. Explained...
Oct 10, 2025
Doctor: Dr. Darshan Parikh Hospital: Lilavati Hospital

Dr. Parikh diagnosed my hernia. Explained the repair procedure in plain terms, no confusing jargon. Surgery was scheduled efficiently. Follow-up was directhere's what to do, here's what to avoid. No fluff. Everything went as he said it would. Good result.

I was quite nervous about needing...
Oct 21, 2025
Doctor: Dr. Darshan Parikh Hospital: Lilavati Hospital

I was quite nervous about needing an operation. Dr. Parikh has a very calm way about him. He listened to all my worries without rushing me, and his explanations were very gentle. Even when the hospital was busy, he made me feel like my care was his focus. The whole experience felt... safe. I'm very grateful.

Finally got my appendix sorted with...
Sep 11, 2025
Doctor: Dr. Darshan Parikh Hospital: Lilavati Hospital

Finally got my appendix sorted with Dr. Parikh! What a relief. From the ER to discharge, he was on it. Knew exactly what was wrong, got me into surgery fast, and the whole thing just felt smooth. The scar is tiny! I was back to my routine way quicker than my friend who had the same thing done elsewhere. Really, really happy with how it all turned out.

My eight-year-old son had been having...
Sep 23, 2025
Doctor: Dr. Jayant S. Barve Hospital: Lilavati Hospital

My eight-year-old son had been having these awful stomach pains for weeks. We saw a couple of doctors, but nothing helped. I was so scared. When we met Dr. Barve, he didn't just look at the charts. He got down on my son's level, asked him about his favorite cartoons, and made him laugh. He explained everything to me in a way I could actually understand, even when I was crying from worry. The hospital itself was busywe had to wait a bit past our appointment timebut once we were in his room, he gave us all the time we needed. My boy is back to playing football now. That's all that matters.

Severe abdominal pain. Went to Lilavati....
Dec 22, 2025
Doctor: Dr. Jayant S. Barve Hospital: Lilavati Hospital

Severe abdominal pain. Went to Lilavati. Saw Dr. Jayant Barve. He ordered the right scans quickly. Diagnosis was clear. Explained my options without sugarcoating it. Recommended surgery. Procedure went as he said it would. Recovery was straightforward. Follow-up was efficient. Parking at the hospital is always a hassle, but the medical care was direct and effective. I'm back to work.

I was quite nervous about the...
Nov 30, 2025
Doctor: Dr. Jayant S. Barve Hospital: Lilavati Hospital

I was quite nervous about the whole thing, to be honest. My family doctor referred me to Dr. Barve, and I'm so glad he did. Dr. Barve has a very calm way about him. He listened so patiently to all my little worries, even the silly ones I thought I shouldn't mention. His explanations were soft but very clear. The ward was very nice, though I did hear the nurses at the station at night a few times. But under Dr. Barve's care, I always felt I was in good hands. He has my sincere gratitude.

Wow, what a difference! I'd been...
Aug 25, 2025
Doctor: Dr. Jayant S. Barve Hospital: Lilavati Hospital

Wow, what a difference! I'd been dragging myself around for months feeling exhausted and just 'off.' My wife finally made me see someone. Dr. Barve is fantastic! He actually figured out what was wrongturned out to be my gallbladder. The surgery was scheduled so fast, and the team at Lilavati was great. Dr. Barve checked on me himself twice a day after the operation. I'm already feeling like a new man! Seriously, if you're putting something off, don't. Go see him. You'll be glad you did!

My mother was admitted with severe...
Sep 28, 2025
Doctor: Dr. Mehul Choksi Hospital: Lilavati Hospital

My mother was admitted with severe abdominal pain. The emergency team was quick, but we were scared. Dr. Choksi came in, sat right down with us, and explained everything in simple words. He didn't rush. He told us the plan, the risks, and what to expect hour by hour. He called my brother himself after the procedure to say she was stable. It was the clear talking, more than anything, that got us through it.

Fixed my hernia. Doc was clear,...
Oct 17, 2025
Doctor: Dr. Sumeet Pawar Hospital: Lilavati Hospital

Fixed my hernia. Doc was clear, surgery went smooth, recovery's on track. No fuss.

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VO-284, Eldeco Centre 110017