Patient Experience

Patient experience at Lilavati Hospital – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Neurosurgery, Medical Oncology, General Surgery, Gynecologic Oncology, Dental Surgery, making Lilavati Hospital a preferred hospital in Mumbai for planned and emergency treatment.
The hospital itself is nice, but...
Sep 27, 2025
Doctor: Dr. Gunjan Desai Hospital: Lilavati Hospital

The hospital itself is nice, but what stood out was the team. From the front desk person who helped me find my way when I was lost, to the nurse who saw I was anxious and just chatted about cricket for a minute to distract me. It felt like everyone was on the same page. Even the person who brought the food was kind. It made a stressful day much easier to handle.

What I really liked about Dr....
Nov 26, 2025
Doctor: Dr. Gunjan Desai Hospital: Lilavati Hospital

What I really liked about Dr. Desai is that she doesn't rush you. She sits down, looks at you, and lets you finish your sentences. I had a million worries about my dad's health, some of them probably silly. She heard them all out and addressed each one without making me feel foolish. That kind of patience is rare.

I'd been to a couple of...
Dec 30, 2025
Doctor: Dr. Hitesh S. Mehta Hospital: Lilavati Hospital

I'd been to a couple of doctors for months with this nagging fatigue and stomach pain, and everyone just said it was stress. Dr. Mehta was different. He actually sat and listened to everything, even the small stuff I thought was silly. He ordered a specific test the others hadn't, and it turned out to be something pretty rare. He explained it to me and my wife in plain language, no scary medical jargon. I'm on the right treatment now, and I finally feel like myself again.

Had to get my gallbladder out....
Dec 26, 2025
Doctor: Dr. Hitesh S. Mehta Hospital: Lilavati Hospital

Had to get my gallbladder out. Honestly, I was nervous at first, but Dr. Mehta made the whole thing feel straightforward. He walked me through exactly what would happen, step by step. The surgery itself went just as he said it wouldno surprises. Recovery was quicker than I expected. It was a relief to have something so routine handled so well, without any drama.

The place is busy, I won't...
Sep 27, 2025
Doctor: Dr. Hitesh S. Mehta Hospital: Lilavati Hospital

The place is busy, I won't lie. Parking was a bit of a hunt. But once you're inside, it's calm. The nurses at Dr. Mehta's clinic were really kind, especially when I was feeling anxious. They remembered my name and kept me updated on the wait. The whole environment at Lilavati just feels efficient and clean, which matters when you're not feeling great.

What stuck with me about Dr....
Nov 26, 2025
Doctor: Dr. Hitesh S. Mehta Hospital: Lilavati Hospital

What stuck with me about Dr. Mehta was how he talks to you. He doesn't rush. He'll ask about your family or your work while he's checking you, which makes you feel like a person, not just a case file. When he gives you news, good or bad, he looks you in the eye. You get the sense he's really thinking about you, not just the problem in front of him.

When my dad was admitted, Dr....
Sep 05, 2025
Doctor: Dr. Jayesh P. Zaveri Hospital: Lilavati Hospital

When my dad was admitted, Dr. Zaveri was the one who actually explained things to us in a way that made sense. He didn't just talk to the chart. He'd pull up a chair, look us in the eye, and tell us straight what was happening and what the next steps were. The hospital's big and can feel impersonal, but he made us feel like we had someone in our corner. Even called my sister himself with an update when she couldn't be there.

Had my gallbladder out with Dr....
Oct 20, 2025
Doctor: Dr. Jayesh P. Zaveri Hospital: Lilavati Hospital

Had my gallbladder out with Dr. Zaveri. Honestly, I was terrified of the pain after. But his team had a clear plan from the startwhat meds, when to get up and walk, what was normal soreness vs. a problem. The first walk to the bathroom was rough, but the nurses knew exactly how to help. Follow-up was clear too: here's what to eat, here's when to call. Felt managed, not just cut open and sent home.

Saw Dr. Zaveri for a hernia....
Sep 15, 2025
Doctor: Dr. Jayesh P. Zaveri Hospital: Lilavati Hospital

Saw Dr. Zaveri for a hernia. Fixed it. No fuss. He listened, explained the options simply, and got it done. Parking at Lilavati is always a nightmare, but the actual care was straightforward. I'm back to work now.

My whole thing started with this...
Sep 13, 2025
Doctor: Dr. Jayesh P. Zaveri Hospital: Lilavati Hospital

My whole thing started with this nagging pain in my side that wouldn't quit. My GP sent me to Lilavati, and I got Dr. Zaveri. I was just another name on a list, I figured. First thing I noticed was he actually read my file before walking in. He asked about my job (I drive a rickshaw) and how the pain affected that. The surgery itself went fine, but what stuck with me was the morning after. It was really early, maybe 6 AM, and he was already doing rounds in a crisp shirt. He didn't just check the incision; he asked if I'd slept, reminded me to do the breathing exercises, and joked that the hospital tea wasn't great for recovery. It felt like he was just a good doctor doing his job, not putting on a show. That meant a lot.

My family has been seeing Dr....
Jan 12, 2026
Doctor: Dr. Manoj A. Bharucha Hospital: Lilavati Hospital

My family has been seeing Dr. Bharucha for nearly a decade now. It started with my father's diabetes, then my own check-ups, and now my wife's thyroid. He remembers us, remembers the history. That's what matters. The hospital is busy, you sometimes wait a bit, but once you're in his room, he's present. He doesn't rush. He explains things in a way that makes sense, without the scary medical jargon. I don't need a doctor who's always changing my prescriptions for no reason. I need someone steady, who knows my chart. That's him.

Had a stubborn stomach issue for...
Nov 08, 2025
Doctor: Dr. Manoj A. Bharucha Hospital: Lilavati Hospital

Had a stubborn stomach issue for months. Saw two other doctors, got confusing advice. Went to Dr. Bharucha at Lilavati. Parking was a nightmare, I was late and flustered. He cut right to it. Asked very specific questions, reviewed the old reports I brought, and said, 'Let's stop these two medications for two weeks and try this simple diet change first.' No fancy new tests, no drama. It worked. He solved in one visit what others complicated. Clear, direct, effective. That's all I wanted.

I was quite nervous about seeing...
Dec 09, 2025
Doctor: Dr. Manoj A. Bharucha Hospital: Lilavati Hospital

I was quite nervous about seeing a new doctor. My voice was probably very quiet. Dr. Bharucha was... kind. He listened more than he talked at first. When I explained my constant fatigue, he didn't just dismiss it. He asked about my sleep, my work hours, things others ignored. His tone was calm, and he laid out a plan step-by-step, making sure I understood. The clinic was bustling outside, but in there, I felt heard. It's a relief to find a doctor who doesn't make you feel like you're wasting their time.

After weeks of this awful joint...
Jan 17, 2026
Doctor: Dr. Manoj A. Bharucha Hospital: Lilavati Hospital

After weeks of this awful joint pain, I finally got in to see Dr. Bharucha. I was so fed up! Within minutes of examining me and asking a few sharp questions, he looked at me and said, 'This isn't just arthritis. I think it's related to that gut problem you mentioned last year.' He connected dots I didn't even see. Ordered the right blood work, and bam, he was right. Started treatment and I feel like a new person. I'm telling everyone about him! He actually *thinks* about the whole picture, not just the obvious symptom.

My mother was admitted with severe...
Dec 21, 2025
Doctor: Dr. Paresh P. Varty Hospital: Lilavati Hospital

My mother was admitted with severe abdominal pain. We were all scared. Dr. Varty came to see her late in the evening, after what must have been a long day. He sat with us in the room and explained everything in simple wordswhat he thought it was, what tests he needed, and what the next steps could be. He didn't rush us. He answered every single one of my brother's anxious questions. It made a world of difference to us, just knowing someone was clearly in charge and cared enough to talk to the family.

My husband needed surgery. I was...
Dec 11, 2025
Doctor: Dr. Paresh P. Varty Hospital: Lilavati Hospital

My husband needed surgery. I was a wreck. Dr. Varty was direct. He laid out the facts, the risks, the recovery timeline, no sugar-coating. I appreciated that honesty. He said, 'This is what we need to do, and this is how we'll do it.' The surgery went smoothly. During the follow-up, his instructions were clear and practical. No confusing medical jargon. Just straight talk, which is exactly what we needed to get through it.

My father was under Dr. Varty's...
Jan 12, 2026
Doctor: Dr. Paresh P. Varty Hospital: Lilavati Hospital

My father was under Dr. Varty's care for a week. The doctor has a very calm way about him. He'd come in, speak softly, and really listen. He remembered small details about Dad's comfort. One afternoon, he noticed Dad was anxious about a scan and took a few extra minutes to reassure him. It wasn't just about the medicine; it was about seeing the person in the bed. That quiet kindness meant more to our family than I can say.

We rushed my sister to Lilavati...
Nov 02, 2025
Doctor: Dr. Paresh P. Varty Hospital: Lilavati Hospital

We rushed my sister to Lilavati in the middle of the night. Complete panic. Dr. Varty assessed her quickly and got things moving. After she was stable, he found us in the waiting area. His whole demeanor was so reassuring. He gave us a clear update and a plan. 'She's going to be okay,' he said, and you could tell he meant it. The relief was incredible. The parking was a nightmare and the wait was stressful, but having a doctor who communicated so well and took control turned a terrible situation around.

I'd been to a few doctors...
Oct 13, 2025
Doctor: Dr. Prasad K. Wagle Hospital: Lilavati Hospital

I'd been to a few doctors about this constant fatigue and weird stomach pain. Everyone said it was stress. Dr. Wagle was different. He actually listened, asked about things no one else did, and ordered some specific tests I'd never heard of. Turns out it was a rare vitamin absorption issue. It wasn't a quick fix, but having a name for it and a real plan made all the difference. He didn't give up when the easy answers didn't fit.

Fixed my hernia. Doc was clear,...
Oct 17, 2025
Doctor: Dr. Sumeet Pawar Hospital: Lilavati Hospital

Fixed my hernia. Doc was clear, surgery went smooth, recovery's on track. No fuss.

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VO-284, Eldeco Centre 110017