Patient Experience
The parking situation at Lilavati is a nightmare, I won't lie. But once I got inside, it made a difference. The receptionist saw I was flustered and helped me find my way. The nurse in Dr. Katna's clinic was really kindshe could tell I was anxious and just made small talk about the weather while taking my vitals. It's those little things from the staff that calm you down before you even see the doctor.
What I remember most is how Dr. Katna talked to my elderly mother. She was scared and hard of hearing. He didn't just raise his voice; he pulled his chair right next to her, looked her in the eye, and explained her arthritis treatment plan slowly, using simple words. He treated her with such respect, not like a burden. That meant more to our family than any medicine.
Had a persistent stomach issue for months. Saw Dr. Bhalla at Lilavati. He listened, asked direct questions, and ordered the right tests quickly. Got a clear diagnosis and a treatment plan that worked. No fuss, just effective care. Parking at the hospital is always a hassle, but the appointment itself was worth it.
My son had a high fever that wouldn't break. We were very worried. Dr. Bhalla was so calm when we saw him. He explained everything in a quiet, gentle way that really put us at ease. He didn't rush us, even though the clinic was busy. My son started improving within a day of following his advice.
I was in Mumbai for a tight business trip and came down with a bad infection. Needed a doctor who could see me fast and get me back on my feet. Dr. Bhalla's office fit me in. He was all businessasked precise questions, gave a straightforward diagnosis, and prescribed medication I could start immediately. It was exactly what I needed.
After weeks of feeling run-down and anxious about it, I finally saw Dr. Bhalla. I was nervous, but he just had a way of making things seem manageable. He figured out it was a vitamin deficiency, which was a huge relief. Started the supplements he suggested and I feel like myself again. So glad I went.
My father was admitted with a sudden, severe stomach pain. We were all scared. Dr. Rao came in, sat with us, and explained everything in simple wordswhat the scans showed, what the options were. He didn't rush us. He answered my mother's questions twice, calmly. The parking at Lilavati was a nightmare that day, but once we were with him, we felt we were in good hands. Dad's doing much better now.
Went to see Dr. Rao for a second opinion. Straight talk, no sugar-coating. He looked at all the reports, asked a few pointed questions, and laid out a clear plan. Didn't waste our time or money on unnecessary tests. It was a relief to finally have someone cut through the noise and tell us exactly what we were dealing with.
My husband was very anxious about his procedure. I was too. Dr. Rao has a very gentle way about him. He spoke softly, made sure we both understood each step, and even remembered a small concern I'd mentioned the day before. The hospital was busy, we waited a bit, but his manner made the whole experience less frightening. We're deeply grateful.
After weeks of feeling run-down and getting nowhere, we met Dr. Rao. What a difference! He actually listened, connected the dots other doctors missed, and figured it out. We walked out with a diagnosis and a treatment that worked. I wanted to shout with relief! The man knows his stuff. If you're feeling lost, go see him.
My 8-year-old son had been having these awful stomach pains for weeks, and we were getting really scared. Dr. Shetty at Lilavati was the first one who actually sat down with him, talked to him like a person, and figured it out. He explained everything to us in a way that made sense, and his calmness when we were so worried meant the world. My son is finally back to his old self, and we're just so grateful.
I was a nervous wreck before my appointment. First time seeing a doctor in years, and my mind was racing with worst-case scenarios. Dr. Shetty just had this really calm way about him. He listened to all my jumbled-up worries, didn't rush me, and explained things clearly. I walked out feeling like a weight was lifted. He's good at making you feel like it's going to be okay.
Had a weird persistent cough. Saw Dr. Shetty. He was direct, got to the point, ordered the right tests. Fixed it. No fuss. Good doctor.
Okay, so this started with what I thought was just bad heartburn. After a couple of weeks of it getting worse, my wife basically made the appointment for me at Lilavati. The waiting area was busy, I'll be honest. But when I got in to see Dr. Shetty, he spent a solid 20 minutes just asking questionsnot just about the pain, but about my job, my diet, everything. He had this way of connecting the dots I never would have. He suspected it might be gallbladder related, not just acid, and the scan proved him right. The whole process, from that first chat to the follow-up after my treatment, felt really thorough. He remembered the small details I'd mentioned, which made me feel genuinely looked after.
My father was admitted with a severe infection. We were all scared. Dr. Majeed came to see him late in the evening, after his rounds. He sat with us in the waiting area and explained everything in simple termswhat the treatment was, what to expect, and what the next steps were. He didn't rush. He gave us his direct number and told us to call if we had any questions, day or night. That kind of openness meant more to us than anything. Dad is home and recovering well now.
Saw Dr. Pandey for a persistent cough. Straight to the point, clear advice, got the meds I needed. No fuss. Did the job.
Took my wife to Lilavati for persistent abdominal pain. Parking was a hassle, and we waited a bit, but once we saw Dr. Tanveer Majeed, things moved quickly. He listened, asked clear questions, ordered the right tests, and diagnosed the issue. No fancy talk, just straight facts and a plan. The treatment worked. We're back to our normal routine. Good doctor, clear communicator.
Our son, only eight, had to have a minor procedure. I was a nervous wreck. Dr. Majeed has a very calm way about him. He spoke to my son directly, not just to us, and made him feel brave. He checked in personally after the procedure, even though it was a busy day. It felt like we were his only patients. His kindness made a difficult experience much easier for our whole family. We are so grateful.
Wow, what a difference! My mom had been seeing doctors for months for fatigue and dizziness with no clear answers. Dr. Majeed looked at her whole history, connected dots others missed, and found it was a simple vitamin deficiency. It was such a relief to finally have an answer! He was so thorough and genuinely happy for us when the treatment started working. Mom has her energy back. Thank you, Dr. Majeed!
I was so scared going in for my first ever hospital visit. My hands were literally shaking. Dr. Chheda was so calm and actually listened to all my (probably silly) worries. He explained everything in simple words and didn't rush me at all. I left feeling like a weight was off my shoulders. The hospital is huge and a bit confusing to find his office, but he made it all okay.