Patient Experience

Patient experience at Lilavati Hospital – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Neurosurgery, Medical Oncology, General Surgery, Gynecologic Oncology, Dental Surgery, making Lilavati Hospital a preferred hospital in Mumbai for planned and emergency treatment.
At my age, one becomes rather...
Oct 19, 2025
Doctor: Dr. Yogen P Chheda Hospital: Lilavati Hospital

At my age, one becomes rather apprehensive about new doctors. I must say, Dr. Chheda was a most considerate gentleman. He took the time to speak clearly and ensure I was comfortable throughout the consultation. His manner was both professional and kind, which put me at ease. I would certainly recommend him to others in my situation.

Had a stomach issue that wouldn't...
Oct 17, 2025
Doctor: Dr. Yogen P Chheda Hospital: Lilavati Hospital

Had a stomach issue that wouldn't quit. Saw Dr. Chheda at Lilavati. He got straight to the point, ordered the right tests, and fixed me up. No fuss, no long wait in the clinic. Good doctor.

My experience started with a dull...
Sep 21, 2025
Doctor: Dr. Yogen P Chheda Hospital: Lilavati Hospital

My experience started with a dull pain that just wouldn't go away. I'd put off seeing anyone for weeks, honestly dreading the whole process. The waiting area was busy, but once I got in with Dr. Chheda, things changed. He didn't just look at my file; he looked at *me*, asked about my work and stress levels, and pieced things together in a way that made total sense. The treatment plan he suggested was straightforward, and for the first time in months, I felt someone actually understood what was going on. It wasn't just a prescription; it felt like a proper path to getting better.

My 8-year-old son had a high...
Sep 02, 2025
Doctor: Dr. Ashish R Vaidya Hospital: Lilavati Hospital

My 8-year-old son had a high fever that wouldn't break, and I was a mess. Dr. Vaidya was so calm with him, explaining everything in a way a kid could understand before he even looked at me. He didn't just write a prescription; he told us exactly what to watch for and when to call. The whole thing was scary, but he made my boy feel brave.

I've been seeing Dr. Vaidya for...
Dec 12, 2025
Doctor: Dr. Ashish R Vaidya Hospital: Lilavati Hospital

I've been seeing Dr. Vaidya for my blood pressure for over a decade now, since before he was at Lilavati. That's what matters to mehe remembers my history, knows what's worked and what hasn't, and I never feel like I'm starting from zero. In a place as big as that hospital, having a doctor who actually knows you is everything. I trust his judgment completely.

Had a nasty stomach bug. Went...
Dec 31, 2025
Doctor: Dr. Ashish R Vaidya Hospital: Lilavati Hospital

Had a nasty stomach bug. Went to Lilavati, saw Dr. Vaidya. He was straight to the point, asked the right questions, gave clear instructions. Fixed me up. No fuss, which is exactly what I needed.

So, I'd been feeling run-down for...
Sep 17, 2025
Doctor: Dr. Ashish R Vaidya Hospital: Lilavati Hospital

So, I'd been feeling run-down for months. Tired all the time, just off. My usual doc retired, so I booked with Dr. Ashish Vaidya on a friend's say-so. The waiting area was packed, I'll be honest. But when I got in, he just listened. Really listened. He asked about my work stress, my sleep, things I hadn't even connected. Ordered a few specific tests others had missed. Turns out it was a simple vitamin deficiency. It wasn't some dramatic diagnosis, but the way he pieced it together from a normal conversation? That's good medicine. I left with a plan, not just a pill.

I was a complete wreck before...
Dec 19, 2025
Doctor: Dr. Himanshu Mehta Hospital: Lilavati Hospital

I was a complete wreck before my appointment. First time seeing a specialist, and my mind was racing with worst-case scenarios. The waiting room was busy, which didn't help. But Dr. Mehta was so calm. He didn't rush me, let me explain all my silly worries, and actually listened. He drew a little diagram on his notepad to show me what was probably going onnothing serious, just something manageable. I walked out feeling like I could breathe again. He just has a way of making things seem less scary.

Had a persistent stomach issue for...
Nov 03, 2025
Doctor: Dr. Himanshu Mehta Hospital: Lilavati Hospital

Had a persistent stomach issue for months. Went to Dr. Himanshu Mehta at Lilavati. Appointment was on time. He asked clear questions, ordered the right tests, and diagnosed the problem quickly. Explained the treatment plan in simple terms. Followed up as promised. Problem resolved. Efficient and professional. Exactly what you want from a doctor.

My visit to Dr. Mehta was...
Oct 03, 2025
Doctor: Dr. Himanshu Mehta Hospital: Lilavati Hospital

My visit to Dr. Mehta was a very kind experience. I'm a bit shy about discussing health matters, but he made it easy. His manner is gentle, and he speaks softly. He took the time to understand not just the ache in my side, but how it was affecting my day-to-day life. The treatment he suggested was straightforward and has helped a great deal. I felt heard, which is so important.

What a relief! I'd been to...
Sep 03, 2025
Doctor: Dr. Himanshu Mehta Hospital: Lilavati Hospital

What a relief! I'd been to two other doctors about this nagging fatigue and just got shrugs. Dr. Mehta actually dug in. He was really thorough in his questions, like a detective. Got some blood work done, and bamfound the root cause! It was a specific vitamin deficiency. Started the supplements he recommended, and within a few weeks, my energy was back. So glad I kept looking and found him. Really knows his stuff!

My father was admitted under Dr....
Oct 31, 2025
Doctor: Dr. Manish S. Shah Hospital: Lilavati Hospital

My father was admitted under Dr. Shah's care last month. What stood out was how Dr. Shah kept us, the family, in the loop. He took the time to explain the treatment plan to all of us, answered our many questions without making us feel like a bother, and was always reachable. It made a stressful situation much more manageable.

Had a stomach issue that wouldn't...
Nov 27, 2025
Doctor: Dr. Manish S. Shah Hospital: Lilavati Hospital

Had a stomach issue that wouldn't go away. Saw Dr. Shah. He figured it out fast, got me on the right meds. No fuss, got the job done. Feeling much better now.

I'd been feeling run-down for months,...
Sep 12, 2025
Doctor: Dr. Manish S. Shah Hospital: Lilavati Hospital

I'd been feeling run-down for months, just not myself. My usual doctor retired, so I was nervous seeing someone new at a big hospital like Lilavati. Parking was a nightmare, I'll admit. But from the moment Dr. Shah walked in, he put me at ease. He actually listened to my whole history, asked thoughtful questions I hadn't considered, and ordered specific tests that finally pinpointed the problema vitamin deficiency and a minor thyroid thing. The whole process, from diagnosis to the simple treatment plan, just made sense. I finally feel like I'm getting back to normal.

I was a complete mess before...
Sep 13, 2025
Doctor: Dr. Ryan B. D’Souza Hospital: Lilavati Hospital

I was a complete mess before my appointment. My hands were shaking in the waiting room at Lilavati. I'd never seen a specialist before and had built up all these worst-case scenarios in my head. Dr. D’souza walked in and just had this calm way about him. He didn't rush. He actually listened to my jumbled explanation, asked simple questions, and explained everything in a way that finally made sense. I walked out feeling like a weight was gone. He just made it all feel manageable.

Had a persistent stomach issue. Went...
Dec 19, 2025
Doctor: Dr. Ryan B. D’Souza Hospital: Lilavati Hospital

Had a persistent stomach issue. Went to Lilavati. Saw Dr. Ryan B. D’souza. He was direct, asked clear questions, ordered the right tests. Explained the results without any fluff. Got a treatment plan that worked. Parking at the hospital is always a hassle, but the appointment itself was efficient and effective. Problem solved.

It was my mother who was...
Oct 14, 2025
Doctor: Dr. Ryan B. D’Souza Hospital: Lilavati Hospital

It was my mother who was unwell, and we were quite worried. Dr. D’souza was so kind with her. He spoke softly, never talked down to us, and took the time to answer all our little questions, even the ones we felt silly asking. There was a real gentleness in his approach. We're very grateful for the care he provided at Lilavati.

Finally! After months of feeling run-down...
Dec 14, 2025
Doctor: Dr. Ryan B. D’Souza Hospital: Lilavati Hospital

Finally! After months of feeling run-down and seeing a couple of other doctors who just shrugged, Dr. D’souza actually figured it out. He connected dots the others missed. The clinic was busy and I waited a bit, but it was worth it. He has a sharp mind and a confident, can-do attitude. I'm on the mend now and just so glad I went to see him. What a difference!

When my mother was admitted, we...
Nov 14, 2025
Doctor: Dr. Sandeep Nagvekar Hospital: Lilavati Hospital

When my mother was admitted, we were all terrified. Dr. Nagvekar was the only one who took the time to explain things to us in the waiting area, not just once but every day. He didn't sugarcoat it, but he made sure we understood. That meant more than anything.

My 8-year-old had a high fever...
Dec 02, 2025
Doctor: Dr. Sandeep Nagvekar Hospital: Lilavati Hospital

My 8-year-old had a high fever that wouldn't break, and I was a mess. At Lilavati, Dr. Sandeep was so calm with her. He got down to her level, asked about her school, and made her laugh before even checking her throat. He explained the medicine to me three times because I kept forgetting. We left feeling like we'd actually been cared for, not just processed.

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VO-284, Eldeco Centre 110017