Patient Experience

Patient experience at Lilavati Hospital – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Neurosurgery, Medical Oncology, General Surgery, Gynecologic Oncology, Dental Surgery, making Lilavati Hospital a preferred hospital in Mumbai for planned and emergency treatment.
Appendicitis. Went to Lilavati in a...
Dec 10, 2025
Doctor: Dr. Sripriya Natrajan Hospital: Lilavati Hospital

Appendicitis. Went to Lilavati in a lot of pain. Dr. Sripriya Natrajan saw me quickly, confirmed it needed surgery. Explained the procedure in simple terms. Surgery was smooth. Follow-up was clear. Got the stitches out. All good. Parking at the hospital is always a hassle, but the medical care was efficient.

I was quite nervous about needing...
Oct 18, 2025
Doctor: Dr. Sripriya Natrajan Hospital: Lilavati Hospital

I was quite nervous about needing an operation. Dr. Natrajan has such a calm way about her. She listened to all my worries before we even discussed dates. After the surgery, her visits were quiet and thoughtfulshe’d ask how I was sleeping, if the room was comfortable. It felt like she was caring for the person, not just fixing the problem. That meant a great deal to me.

Wow, what a difference! I'd been...
Jan 19, 2026
Doctor: Dr. Sripriya Natrajan Hospital: Lilavati Hospital

Wow, what a difference! I'd been putting off this hernia repair for ages, just dreading it. From the first consult, Dr. Natrajan was so direct and confident, it put me at ease. The surgery itself was fine, and the relief I feel now is incredible! No more constant ache. I'm already planning a light trekking trip I'd postponed. So glad I finally went through with it!

Had a persistent stomach issue for...
Sep 15, 2025
Doctor: Dr. Swati R. Kanakia Hospital: Lilavati Hospital

Had a persistent stomach issue for weeks. Dr. Kanakia saw me at Lilavati, got straight to the point, ordered the right tests, and had a clear treatment plan in one visit. No fluff, just solved it. Exactly what I needed with my schedule.

At my age, a hospital visit...
Sep 22, 2025
Doctor: Dr. Swati R. Kanakia Hospital: Lilavati Hospital

At my age, a hospital visit can be quite daunting. Dr. Swati Kanakia was very kind and took the time to explain everything about my medication in a way I could understand. The staff at Lilavati were also very helpful. I felt properly looked after.

Look, I was sick and needed...
Aug 29, 2025
Doctor: Dr. Swati R. Kanakia Hospital: Lilavati Hospital

Look, I was sick and needed a doctor. Friend recommended Dr. Kanakia. She listened, didn't rush me, figured out it was a bad infection. Prescription worked. Hospital's busy but she was good. Would go back if I needed to.

I went to Lilavati feeling really...
Nov 22, 2025
Doctor: Dr. Swati R. Kanakia Hospital: Lilavati Hospital

I went to Lilavati feeling really run down and anxiousthought it was something serious. The wait was long, I won't lie, but once I got in to see Dr. Kanakia, she changed the tone completely. She asked about everything, even stuff I thought was unrelated, and really pieced it together. Turns out it was stress and a vitamin deficiency, nothing scary. She spent a good 20 minutes just talking me through lifestyle changes. Left feeling relieved and with a practical plan, not just a prescription.

Had my gallbladder out last week....
Aug 30, 2025
Doctor: Dr. Ameya T. Medhekar Hospital: Lilavati Hospital

Had my gallbladder out last week. Was really scared about the pain afterwards. Dr. Medhekar explained exactly what to expect and the meds he prescribed actually worked. Still sore, but I'm moving around okay. The nurses at Lilavati were great too.

My dad was admitted with a...
Oct 16, 2025
Doctor: Dr. Ameya T. Medhekar Hospital: Lilavati Hospital

My dad was admitted with a bad stomach infection. Dr. Medhekar was the one who called me directly after the first tests came in. He didn't sugarcoat it, but he explained everything in a way we could understand and answered all our panicked questions. He made a scary time feel manageable for our whole family.

Look, I don't like doctors. But...
Oct 25, 2025
Doctor: Dr. Ameya T. Medhekar Hospital: Lilavati Hospital

Look, I don't like doctors. But Dr. Medhekar is straight to the point. I came in with a weird pain, he checked me over, ordered the right scan, and fixed the issue. No fuss, no unnecessary talking. Got the job done at Lilavati. Parking there is a nightmare though.

It started as just feeling tired...
Oct 19, 2025
Doctor: Dr. Ameya T. Medhekar Hospital: Lilavati Hospital

It started as just feeling tired all the time. I'd seen a couple of doctors who brushed it off. At Lilavati, Dr. Medhekar actually listened. He asked a ton of questions, even some that seemed random. He pieced it together as a vitamin deficiency and a minor thyroid thing. The treatment was simple, but getting someone to really dig for the cause made all the difference. I've got my energy back now.

At my age, one becomes rather...
Sep 27, 2025
Doctor: Dr. Anil G. Ballani Hospital: Lilavati Hospital

At my age, one becomes rather accustomed to being rushed through appointments. My visit to Dr. Ballani was a different matter entirely. He listened with such patience to my rather long-winded account of my digestive troubles. The hospital itself is large and can feel a bit overwhelming, but in his consulting room, he made me feel quite at ease. He explained the course of treatment in simple terms and never made me feel like a bother. It’s a comfort to know there are still doctors who practice with such kindness.

Came in for a general check-up....
Nov 21, 2025
Doctor: Dr. Leena Jain Hospital: Lilavati Hospital

Came in for a general check-up. The wait was a little long, parking was a hassle, but Dr. Jain was worth it. She's direct, asked all the right questions, and gave practical advice without any fluff. Left feeling confident about my health. No nonsense, just good care.

Finally! After months of feeling run-down...
Dec 01, 2025
Doctor: Dr. Anil G. Ballani Hospital: Lilavati Hospital

Finally! After months of feeling run-down and dealing with vague aches, Dr. Ballani actually figured it out. I’d seen a couple of other doctors who just shrugged. He took a really thorough history, connected some dots I didn’t even see, and we have a real plan now. The relief is incredible. Yeah, the wait to get an appointment was a bit long, but it was completely worth it. He’s the real deal.

I'd been to three other doctors...
Sep 06, 2025
Doctor: Dr. C C Nair Hospital: Lilavati Hospital

I'd been to three other doctors with this weird fatigue and stomach pain. Everyone said it was stress. Dr. Nair was the first one who actually sat and listened to my whole history, even the stuff I thought was irrelevant. He ordered a specific test the others hadn't, and it turned out to be something pretty rare. He explained it to me in a way that finally made sense. I'm on the right treatment now, and I feel like I have my life back.

Had to get a minor cyst...
Oct 19, 2025
Doctor: Dr. C C Nair Hospital: Lilavati Hospital

Had to get a minor cyst removed. Honestly, I was more nervous about the hospital experience than the procedure itself. Dr. Nair's team made it so straightforward. He walked me through exactly what would happen, the nurse was really calming, and the whole thing was over in what felt like minutes. The follow-up call from his office the next day was a nice touch. It was just... easy.

Look, the parking at Lilavati is...
Sep 22, 2025
Doctor: Dr. C C Nair Hospital: Lilavati Hospital

Look, the parking at Lilavati is always a bit of a hunt, I won't lie. But once you're inside, it's different. For my dad's check-up with Dr. Nair, the front desk people remembered us from last time. The ward assistant saw my dad struggling with his walker and immediately found him a chair. Dr. Nair is great, but the whole place just feels like it's working together. It takes the edge off when you're worried.

My son, who's eight, had to...
Sep 18, 2025
Doctor: Dr. C C Nair Hospital: Lilavati Hospital

My son, who's eight, had to see Dr. Nair. He was terrified of doctors. Instead of just talking to me, Dr. Nair got down on his level, showed him the stethoscope, and let him listen to his own heartbeat. He called my son 'champ' and explained everything to him in simple words. My boy left asking when he could come back. That's a special kind of skill.

My son, Arjun, had a fever...
Jan 07, 2026
Doctor: Dr. J P Jadwani Hospital: Lilavati Hospital

My son, Arjun, had a fever that just wouldn't break for five days. We were so scared. At Lilavati, we waited a bit, but when Dr. Jadwani came in, he just had this calm way about him. He didn't just look at the chart; he sat down and asked Arjun about his favorite cartoon while checking his ears. He explained everything to us in simple wordsit was a tricky ear infection that needed a specific antibiotic. He gave us his direct number for follow-up. Seeing my boy smile and eat properly again after two days... that's all a parent needs. We felt heard, and that matters more than anything.

Severe abdominal pain. Went to Lilavati...
Oct 05, 2025
Doctor: Dr. J P Jadwani Hospital: Lilavati Hospital

Severe abdominal pain. Went to Lilavati ER. Was seen by Dr. J.P. Jadwani. He asked clear, direct questions. Ordered the right scans quickly. Diagnosis was acute appendicitis. He explained the need for surgery plainly, no sugar-coating. Surgery was smooth. Post-op instructions were clear. Follow-up was efficient. Pain resolved. Good outcome. Would recommend for straightforward, competent care.

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VO-284, Eldeco Centre 110017