Patient Experience

Patient experience at Lilavati Hospital – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Neurosurgery, Medical Oncology, General Surgery, Gynecologic Oncology, Dental Surgery, making Lilavati Hospital a preferred hospital in Mumbai for planned and emergency treatment.
Had a skin infection that wasn't...
Jan 02, 2026
Doctor: Dr. Vinay Jacob Hospital: Lilavati Hospital

Had a skin infection that wasn't clearing up. Went to Dr. Vinay Jacob at Lilavati. He diagnosed it quickly, prescribed a different cream, and it was gone in a week. Efficient, clear instructions. Parking at the hospital is always a hassle, but the appointment itself was straightforward and effective.

One doesn't always expect such kindness...
Oct 13, 2025
Doctor: Dr. Vinay Jacob Hospital: Lilavati Hospital

One doesn't always expect such kindness in a big hospital. I was feeling quite poorly, and Dr. Jacob was so gentle in his manner. He took his time, asked about my routine, and didn't just look at the chart. His advice was practical and considerate. It felt like he truly cared to see me get better, not just treat a symptom.

Wow, what a difference! I'd been...
Sep 07, 2025
Doctor: Dr. Vinay Jacob Hospital: Lilavati Hospital

Wow, what a difference! I'd been dragging myself around for weeks with fatigue and just feeling 'off.' My friend pushed me to see Dr. Jacob. He ran some tests, figured out it was a vitamin deficiencysomething so simple! Started the supplements he suggested and I'm back to my old self. Honestly, I wish I'd gone sooner! He's great.

Had my gallbladder out last week....
Oct 28, 2025
Doctor: Dr. Nikunj Mody Hospital: Lilavati Hospital

Had my gallbladder out last week. The first couple days were rough, I won't lie. But Dr. Mody's team had a clear plan for the pain. They checked on me regularly at Lilavati, adjusted things when needed, and explained what each ache probably was. It wasn't magic, but it was managed. I'm home now, moving a bit easier each day. The follow-up call to see how I was managing with the pills was a nice touch.

Appendicitis. Went to Lilavati in a...
Jan 14, 2026
Doctor: Dr. Nikunj Mody Hospital: Lilavati Hospital

Appendicitis. Went to Lilavati in a lot of pain. Dr. Nikunj Mody saw me quickly, confirmed it needed to come out, and explained the surgery in plain terms. No fluff. The operation went fine. Post-op instructions were clear: what to eat, when to walk, signs to watch for. Recovery is on track. He's a direct, capable doctor.

Wow, what a difference! I'd been...
Oct 07, 2025
Doctor: Dr. Nikunj Mody Hospital: Lilavati Hospital

Wow, what a difference! I'd been putting off this surgery for ages because I was scared. From the first consult, Dr. Mody just knew his stuff. The procedure itself at Lilavati was quick, and honestly, the relief was almost immediate. I'm so glad I finally did it! I'm back to my daily walks without that old discomfort. Really, really good experience.

I'd been to three doctors for...
Oct 29, 2025
Doctor: Dr. Rajat Gupta Hospital: Lilavati Hospital

I'd been to three doctors for this weird fatigue and stomach pain. Everyone said it was stress. Dr. Gupta actually sat and listened, asked questions about things no one else did, like the specific foods that made it worse. He ordered a different set of tests and figured out it was a rare gluten intolerance that was causing other issues. He didn't just hand me a pill; he explained the whole chain reaction in my body. Felt like someone finally put the puzzle together.

Had to get a minor cyst...
Oct 23, 2025
Doctor: Dr. Rajat Gupta Hospital: Lilavati Hospital

Had to get a minor cyst removed. Honestly, I was nervous at first, but the whole thing was so straightforward. Dr. Gupta walked me through each step in the room, the actual procedure took maybe twenty minutes, and the stitches were so neat you can barely see them now. I was in and out quicker than I thought, even with the paperwork. It just felt like a normal, well-handled part of the day.

The place is busy, I won't...
Oct 08, 2025
Doctor: Dr. Rajat Gupta Hospital: Lilavati Hospital

The place is busy, I won't lieparking was a bit of a hunt. But once inside, it made a difference. The front desk lady saw I was confused and pointed me in the right direction. The nurse who took my vitals was really calming, cracked a small joke about the blood pressure cuff. The whole environment in Dr. Gupta's wing felt organized, not chaotic. It took the edge off waiting.

What stuck with me was how...
Dec 21, 2025
Doctor: Dr. Rajat Gupta Hospital: Lilavati Hospital

What stuck with me was how he talks to you. He doesn't rush. When I was worried about some test results, he pulled up a chair, looked me in the eye, and broke down what the numbers really meant in plain language. He asked about my family, remembered my kid's name from last time. It doesn't feel like you're just a chart to him. That kind of attention is rare.

I'd been to a couple of...
Nov 09, 2025
Doctor: Dr. Labdhi Shah Hospital: Lilavati Hospital

I'd been to a couple of doctors about this nagging fatigue and pain, and everyone had a different theory. Honestly, I was starting to think it was all in my head. Dr. Labdhi Shah actually sat down and listened, like, really listened, to my whole history. She ordered a few specific tests the others hadn't, and it turned out to be something pretty rare. She explained it to me in a way that finally made sense. I'm on a treatment plan now and feel like I have a real path forward.

Had to get a minor cyst...
Dec 22, 2025
Doctor: Dr. Labdhi Shah Hospital: Lilavati Hospital

Had to get a minor cyst removed. I was nervous at first, but Dr. Shah made it feel like no big deal. The whole thing was over in what felt like twenty minutes. She talked me through each step, and the recovery was exactly as she said it would bea bit sore for a day, then fine. It was one of those things you build up in your mind, and then it's just... done. Simple and smooth.

The parking at Lilavati is always...
Oct 06, 2025
Doctor: Dr. Labdhi Shah Hospital: Lilavati Hospital

The parking at Lilavati is always a bit of a hunt, I won't lie. But once you're inside, it's a different story. The front desk people were really patient with my paperwork, and the nurse who took my vitals had a great way of putting me at ease. The whole place just feels calm and clean, which matters when you're not feeling your best. It made the visit less stressful.

What I remember most is how...
Nov 30, 2025
Doctor: Dr. Labdhi Shah Hospital: Lilavati Hospital

What I remember most is how Dr. Shah talked to my elderly mother. She didn't just talk at her; she got down to her eye level, spoke clearly without being patronizing, and checked in to make sure she understood everything. My mom can be shy with doctors, but she left feeling heard and respected. That kind of patience and kindness is everything.

For months, I just felt offtired,...
Dec 24, 2025
Doctor: Dr. Bharat R. Shah Hospital: Lilavati Hospital

For months, I just felt offtired, achy, no energy. My local doctor couldn't figure it out. Dr. Shah at Lilavati listened like no one else had. He asked questions I hadn't even thought to mention and ordered a specific set of tests. Turns out it was a rare thyroid issue that was easy to miss. He explained it all with a simple diagram on his notepad. I'm on treatment now and finally feel like myself again. He just wouldn't give up.

I needed a minor cyst removal....
Dec 30, 2025
Doctor: Dr. Bharat R. Shah Hospital: Lilavati Hospital

I needed a minor cyst removal. Honestly, I was nervous at first about any kind of surgery. Dr. Shah made it sound so straightforward. The day of, the procedure itself was quick, and he talked me through the whole thing. The parking at Lilavati was a nightmare that morning, but once I was in, everything ran on time. Recovery was exactly as he said it would beno surprises. It was just a simple, smooth experience from start to finish.

What stood out to me was...
Aug 28, 2025
Doctor: Dr. Bharat R. Shah Hospital: Lilavati Hospital

What stood out to me was the whole team. From the front desk person who helped me reschedule when I was running late, to the nurse who saw I was anxious and brought me a glass of water. The hospital itself feels calm, which helps. Dr. Shah is clearly in charge, but he works with a really good group. You get the sense everyone knows what they're doing and actually cares that you're there.

You know how some doctors make...
Oct 15, 2025
Doctor: Dr. Bharat R. Shah Hospital: Lilavati Hospital

You know how some doctors make you feel like you're just a chart? Not him. Dr. Shah has this quiet, patient way about him. When I told him my fears about starting a new medication, he didn't dismiss them. He sat back, considered it, and we talked about the pros and cons until I felt comfortable. He remembers small things about my family from previous visits. It makes you feel like a person, not just a patient.

My dad was admitted with a...
Sep 24, 2025
Doctor: Dr. Deeksha Rohilla Hospital: Lilavati Hospital

My dad was admitted with a bad fever and we were all scared. Dr. Deeksha was the one who actually explained things to us in the waiting area, not just the medical stuff but what to expect next. She took the time when she didn't have to. We felt like someone was really looking out for him, and for us.

I've been seeing Dr. Rohilla for...
Oct 14, 2025
Doctor: Dr. Deeksha Rohilla Hospital: Lilavati Hospital

I've been seeing Dr. Rohilla for my blood pressure for about 8 years now, since she was at her old clinic. When she moved to Lilavati, I followed her. That's how much I trust her judgment. She remembers my history, knows what questions to ask, and never rushes the appointment. In a city with so many doctors, that kind of consistency is hard to find.

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VO-284, Eldeco Centre 110017