Patient Experience

Patient experience at Lilavati Hospital – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Neurosurgery, Medical Oncology, General Surgery, Gynecologic Oncology, Dental Surgery, making Lilavati Hospital a preferred hospital in Mumbai for planned and emergency treatment.
I walked into Lilavati last month...
Nov 23, 2025
Doctor: Dr. Deeksha Rohilla Hospital: Lilavati Hospital

I walked into Lilavati last month feeling completely run downjust exhausted all the time. I was nervous it was something serious. Dr. Rohilla sat with me, asked about everything, not just the fatigue but my work stress and sleep. She had this calm way of talking that just made me feel heard. We did some tests (the lab was busy, had to wait a bit for results) and it turned out to be a simple vitamin deficiency. She explained the plan clearly, no fancy jargon. I'm following her advice and finally starting to feel like myself again. It wasn't some dramatic illness, but she treated it with the same care as if it were.

At my age, one doesn't look...
Aug 31, 2025
Doctor: Dr. Dilip K. Deshmukh Hospital: Lilavati Hospital

At my age, one doesn't look forward to hospital visits. I was quite anxious about my persistent cough. Dr. Deshmukh's clinic at Lilavati was busy, but he never made me feel rushed. He listened to my old stories about my health, asked about my daily routine, and explained everything in simple terms. His manner was very calming. He took the time to ensure I understood the treatment plan, and even asked the nurse to write down the instructions in larger letters for me. It felt like being cared for by a very kind nephew.

Had a recurring stomach issue. Went...
Oct 16, 2025
Doctor: Dr. Dilip K. Deshmukh Hospital: Lilavati Hospital

Had a recurring stomach issue. Went to Lilavati. Dr. Deshmukh was direct. Asked specific questions, ordered the right tests, no fluff. Explained the diagnosis clearly: it was a dietary trigger I hadn't considered. Gave a straightforward treatment plan. Fixed the problem. Efficient and knowledgeable. That's what I needed.

I'm usually very quiet about these...
Sep 11, 2025
Doctor: Dr. Dilip K. Deshmukh Hospital: Lilavati Hospital

I'm usually very quiet about these things, but I felt I should share. I was so worried before seeing Dr. Deshmukh. My hands were actually shaking in the waiting room. But he was so gentle and patient. He spoke softly, made sure I was comfortable, and really listened. He didn't just look at the chart; he looked at me. The whole experience, even in a big hospital, felt personal. I left feeling heard and, for the first time in weeks, hopeful.

Okay, full disclosure: I was a...
Oct 22, 2025
Doctor: Dr. Dilip K. Deshmukh Hospital: Lilavati Hospital

Okay, full disclosure: I was a wreck! Convinced this weird pain was something major. Got an appointment with Dr. Deshmukh at Lilavati (parking was a nightmare, by the way). He was so chill! He did a thorough check, asked a bunch of questions, and then just calmly said it was a severe muscle strain, probably from my new workout. The relief was instant! He laid out a simple recovery plan and even cracked a small joke that broke the tension. Honestly, he turned a scary day into a manageable one. So glad I saw him!

I've been seeing Dr. Motwani for...
Oct 08, 2025
Doctor: Dr. Shorouq Motwani Hospital: Lilavati Hospital

I've been seeing Dr. Motwani for my diabetes and blood pressure for nearly eight years now. What I appreciate most is that she remembers me, remembers my history, and never makes me feel rushed. The clinic at Lilavati can get busy and you might wait a bit, but once you're in her room, she gives you her full attention. She's adjusted my meds over time based on how I'm actually doing, not just lab numbers, and that consistency is why I trust her.

Had my gallbladder out last month....
Nov 07, 2025
Doctor: Dr. Shorouq Motwani Hospital: Lilavati Hospital

Had my gallbladder out last month. The surgery itself went fine, but the first couple days after were rough. Dr. Motwani checked on me every morning, even on the weekend. She really listened when I said the pain was sharp, not just sore, and changed my meds which made a huge difference. Her follow-up was good tooclear instructions and she answered all my worried texts. Still recovering, but feeling more confident about it.

Went to Dr. Motwani for a...
Nov 14, 2025
Doctor: Dr. Shorouq Motwani Hospital: Lilavati Hospital

Went to Dr. Motwani for a bad sinus infection that wouldn't quit. Got straight to the point, diagnosed it quickly, prescription worked. No fuss.

My story with Dr. Motwani started...
Dec 30, 2025
Doctor: Dr. Shorouq Motwani Hospital: Lilavati Hospital

My story with Dr. Motwani started with what I thought was just exhaustion. I'd drag myself through work, sleep all weekend, and still feel wiped. My wife finally pushed me to get checked. I was nervous, thinking it was something serious. Dr. Motwani at Lilavati didn't just do blood tests; she asked about my job stress, my sleep patterns, everything. Turns out it was a severe vitamin D deficiency and borderline thyroid issuethings I'd never have guessed. She laid out a simple plan: supplements, slight diet tweaks, and a follow-up in 6 weeks. The change has been slow but real. I'm not 100% yet, but I have my energy back for my kids in the evening. She figured out the puzzle when I just felt broken.

At my age, one doesn't relish...
Nov 14, 2025
Doctor: Dr. Vihang N. Vahia Hospital: Lilavati Hospital

At my age, one doesn't relish hospital visits. I was quite anxious about my persistent fatigue. Dr. Vahia's clinic at Lilavati was busy, I did wait a bit, but once in his room, he put me at ease immediately. He didn't rush me, listened to every old ache I described, and explained things in a way I could understand. His approach was very gentle. I left feeling cared for, not just treated. That means a great deal.

Had a concerning abdominal pain. Went...
Dec 27, 2025
Doctor: Dr. Vihang N. Vahia Hospital: Lilavati Hospital

Had a concerning abdominal pain. Went to Lilavati. Saw Dr. Vihang Vahia. He was clear, asked direct questions, and ordered the right tests. Explained the diagnosis (thankfully minor) and the treatment plan without unnecessary detail. Follow-up was efficient. Problem resolved. Good doctor.

I was so worried before my...
Dec 10, 2025
Doctor: Dr. Vihang N. Vahia Hospital: Lilavati Hospital

I was so worried before my appointment. I'm not very good with medical terms. But Dr. Vahia was so kind. He spoke softly, made sure I was following along, and even drew a little diagram for me. He has a very calm way about him. The hospital is large, but in his office, I felt heard. I'm very grateful for his patience and his care.

Honestly, I was a mess before...
Dec 17, 2025
Doctor: Dr. Vihang N. Vahia Hospital: Lilavati Hospital

Honestly, I was a mess before seeing Dr. Vahia! I'd been to two other doctors and was getting nowhere with this weird stomach issue. From the first minute, he was different. He actually looked at my whole history, connected some dots I didn't see, and figured it out! The relief was huge. The meds he suggested worked within days. Finally, someone who really listened and knew his stuff. So glad I found him!

Had a gallbladder removal with Dr....
Sep 26, 2025
Doctor: Dr. Varkha H. Chulani Hospital: Lilavati Hospital

Had a gallbladder removal with Dr. Chulani last month. The surgery itself went fine, but honestly, the first few days after were rough. What really helped was how clear she was about the pain plan. She didn't just give pills; she explained what to expect each day and when to call. It made a scary recovery feel manageable. The nurses at Lilavati were great too, but her follow-up calls to check on my progress meant a lot.

I was so nervous going infirst...
Nov 22, 2025
Doctor: Dr. Varkha H. Chulani Hospital: Lilavati Hospital

I was so nervous going infirst time seeing a specialist, and I'd been putting it off. Dr. Chulani just has this calm way about her. She listened to all my (probably silly) worries without rushing me. By the end of the appointment, I felt like I had a clear plan and, more importantly, someone actually in my corner. Left feeling relieved, not scared.

Needed a doctor for a persistent...
Aug 24, 2025
Doctor: Dr. Varkha H. Chulani Hospital: Lilavati Hospital

Needed a doctor for a persistent stomach issue. Friend recommended Dr. Chulani. Got an appointment, waited a bit (like you do), but the consult was worth it. Straight talk, no sugar-coating, ordered the right tests. Fixed me up. Good doctor.

My story with Dr. Chulani started...
Sep 04, 2025
Doctor: Dr. Varkha H. Chulani Hospital: Lilavati Hospital

My story with Dr. Chulani started in the ER at Lilavati with awful abdominal pain. She was the consultant on call. What I remember most, besides the pain, was her sitting on the edge of the bed explaining what appendicitis was and why we needed to move fast. She made eye contact even though I was half out of it. Post-surgery, she visited every day, even on Sunday, just to see how I was doing and adjust meds. It wasn't just clinical; it felt like she was genuinely seeing *me* through the process. The parking lot was a nightmare for my family, but her care wasn't.

I was a complete wreck before...
Dec 25, 2025
Doctor: Dr. Deepti Badwe Hospital: Lilavati Hospital

I was a complete wreck before my appointment. First time seeing a specialist, and my mind was racing with worst-case scenarios. The waiting area at Lilavati was busy, which didn't help. But Dr. Badwe walked in, sat down, and just… listened. She didn't rush. She explained everything in simple words, even drew a little diagram. By the time I left, my hands had stopped shaking. She just has a way of making you feel like it's going to be okay.

Had a persistent stomach issue. Went...
Aug 30, 2025
Doctor: Dr. Deepti Badwe Hospital: Lilavati Hospital

Had a persistent stomach issue. Went to Lilavati, saw Dr. Deepti Badwe. She ordered the right tests, reviewed them quickly, and gave a clear diagnosis. Treatment plan was straightforward and worked. Follow-up was efficient. No fuss. Problem solved.

It's not easy to find a...
Oct 26, 2025
Doctor: Dr. Deepti Badwe Hospital: Lilavati Hospital

It's not easy to find a doctor who really hears you. I'm a bit quiet, and sometimes I feel rushed. But Dr. Badwe was different. She waited for me to finish my sentences and asked gentle questions. She remembered small details from my last visit. It felt like she genuinely cared about helping me feel better, not just treating a chart. A very kind person.

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VO-284, Eldeco Centre 110017