Patient Experience

Patient experience at Lilavati Hospital – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Neurosurgery, Medical Oncology, General Surgery, Gynecologic Oncology, Dental Surgery, making Lilavati Hospital a preferred hospital in Mumbai for planned and emergency treatment.
I'd been to three doctors about...
Jan 16, 2026
Doctor: Dr. Vivek Venkatramani Hospital: Lilavati Hospital

I'd been to three doctors about this constant fatigue and stomach pain. They all said it was stress. Dr. Vivek was the first one who actually sat and listened, really listened, to everything I was saying. He ordered a couple of different tests the others hadn't thought of. Turns out it was a rare type of bacterial overgrowth. He explained it in a way that finally made sense, and the treatment plan he put me on has completely changed my life. I feel like myself again.

I needed a minor cyst removed...
Jan 02, 2026
Doctor: Dr. Vivek Venkatramani Hospital: Lilavati Hospital

I needed a minor cyst removed from my back. Honestly, I was more nervous about the hospital experience than the procedure itself. But Dr. Vivek and his team made it so straightforward. The whole thing took maybe 45 minutes from check-in to walking out. He talked me through each step, the local anesthetic worked perfectly, and I barely felt a thing. It healed up cleanly with no issues. Sometimes simple things done right are what matter most.

Look, the parking at Lilavati is...
Nov 04, 2025
Doctor: Dr. Vivek Venkatramani Hospital: Lilavati Hospital

Look, the parking at Lilavati is always a bit of a hunt, I won't lie. But once you're inside, it's a different world. The reception staff knew exactly where to send me, and the nurse who took my vitals was so kindshe could see I was anxious and just chatted about normal stuff to distract me. The whole floor was calm and clean. It made a stressful day much easier to handle, and that definitely starts with the people.

What stuck with me about Dr....
Jan 18, 2026
Doctor: Dr. Vivek Venkatramani Hospital: Lilavati Hospital

What stuck with me about Dr. Venkatramani was how he talked to my elderly father. My dad gets confused easily and is hard of hearing. The doctor didn't rush him. He leaned in, spoke clearly and slowly, and checked if he understood after every point. He treated him with such genuine respect and patience, not just as a patient but as a person. That kind of compassion is rare, and it meant the world to our family.

I'd been to three other doctors...
Nov 06, 2025
Doctor: Dr. Rahul Pathrikar Hospital: Lilavati Hospital

I'd been to three other doctors for this weird fatigue and joint pain. Everyone said it was stress. Dr. Pathrikar actually listened, asked a ton of questions I hadn't been asked before, and ordered some specific tests. Turns out it was something pretty rare. He explained it all to me with a diagram on his notepaddidn't rush at all. I finally feel like I'm getting somewhere.

Had to get a cyst removed....
Aug 24, 2025
Doctor: Dr. Rahul Pathrikar Hospital: Lilavati Hospital

Had to get a cyst removed. Honestly, I was nervous at first, but Dr. Pathrikar made it sound so straightforward. The whole thing was over in what felt like minutes. The stitches were neat, recovery was exactly as he said it would be, and the scar is barely there now. It was just a simple thing, but he treated it with real care.

Lilavati is a big place, and...
Oct 28, 2025
Doctor: Dr. Rahul Pathrikar Hospital: Lilavati Hospital

Lilavati is a big place, and the parking was a nightmare that day. But once I got inside, the front desk people were really kind and got me sorted quickly. The nurse who took my vitals had a lovely, calming way about her. It made a stressful morning much easier. Dr. Pathrikar's clinic itself felt organized and clean, which helped.

What I remember most is how...
Sep 24, 2025
Doctor: Dr. Rahul Pathrikar Hospital: Lilavati Hospital

What I remember most is how he talked to my elderly mother. She was scared and confused. Dr. Pathrikar pulled up a chair, sat right next to her, and explained everything in Marathi, which is her comfort language. He didn't just look at me, the son, for answers. He made her feel seen and respected. That meant the world to us.

At my age, one gets rather...
Oct 17, 2025
Doctor: Dr. Sachin Vijay Pahade Hospital: Lilavati Hospital

At my age, one gets rather anxious about new doctors. I was referred to Dr. Pahade for some persistent stomach trouble. The hospital is large, and I did get a bit lost, but his clinic staff were very kind in guiding me. Dr. Pahade has a calming presence. He listened to my old-fashioned descriptions without hurry, explained everything in simple terms to my son as well, and his treatment plan was gentle yet effective. I felt cared for, not just treated.

Had a severe abdominal pain. Went...
Dec 02, 2025
Doctor: Dr. Sachin Vijay Pahade Hospital: Lilavati Hospital

Had a severe abdominal pain. Went to Lilavati's ER. Dr. Sachin Pahade was on duty. He assessed me quickly, ordered the right scans, and diagnosed an issue with my gallbladder. Explained the situation clearly: surgery was needed. He performed it the next day. Procedure was smooth. Pain is gone. Follow-up was straightforward. Efficient and skilled doctor.

I've always been a bit shy...
Sep 17, 2025
Doctor: Dr. Sachin Vijay Pahade Hospital: Lilavati Hospital

I've always been a bit shy about discussing health problems. Seeing Dr. Pahade for the first time, I was nervous, but he made it easy. He asked questions in a way that didn't feel intrusive, and he waited patiently for me to find my words. His advice was practical, and he checked more than once that I understood. It felt like a quiet, thoughtful conversation. I'm very thankful for his considerate approach.

Wow, what a difference! I'd been...
Dec 28, 2025
Doctor: Dr. Sachin Vijay Pahade Hospital: Lilavati Hospital

Wow, what a difference! I'd been feeling run-down for months, seen a couple of other doctors who just shrugged. My friend insisted I see Dr. Pahade. He actually looked at all my old reports, asked a ton of questions, and figured out it was a vitamin deficiency combined with a mild infection! Such a simple fix, but he was the one who connected the dots. I've got my energy back. Dr. Pahade is brilliant!

I'd been to a couple of...
Aug 26, 2025
Doctor: Dr. Prawal Biswas Hospital: Lilavati Hospital

I'd been to a couple of doctors about this nagging stomach pain and fatigue, and everyone just said it was stress. Dr. Biswas was different. He actually listened, asked about things no one else did, and ordered some specific tests. Turns out it was a tricky gallbladder issue that wasn't showing up on the usual scans. He explained it in a way that finally made sense. I'm just relieved someone figured it out.

Had to get a small cyst...
Oct 30, 2025
Doctor: Dr. Prawal Biswas Hospital: Lilavati Hospital

Had to get a small cyst removed from my back. Honestly, I was nervous at first, but the whole thing was so straightforward. Dr. Biswas talked me through each step in the clinic itself, the procedure was quick, and the follow-up was simple. It healed up perfectly. Sometimes you just need something done right without any fuss, and that's exactly what happened.

The parking at Lilavati is always...
Sep 18, 2025
Doctor: Dr. Prawal Biswas Hospital: Lilavati Hospital

The parking at Lilavati is always a bit of a hunt, I'll admit! But once inside, it makes a difference. For my dad's check-up, the front desk people were really patient with our questions, and the nurse who took his vitals had a great way of putting him at ease. The place feels calm and clean, which matters when you're not feeling great. Dr. Biswas's clinic there ran pretty much on time, too.

What stuck with me about Dr....
Oct 18, 2025
Doctor: Dr. Prawal Biswas Hospital: Lilavati Hospital

What stuck with me about Dr. Biswas was how he talked to my mother. She gets confused easily and repeats herself. He never rushed her, never talked down to her. He sat, made eye contact, and answered the same question three times without a hint of annoyance. In that moment, he wasn't just treating a medical chart; he was caring for a person. That meant more to our family than anything.

My 8-year-old son had a high...
Sep 19, 2025
Doctor: Dr. Suraj Suchak Hospital: Lilavati Hospital

My 8-year-old son had a high fever that just wouldn't break, and I was panicking. Dr. Suchak at Lilavati saw him late in the evening. He didn't just talk to me; he got down on his knee to talk to my son, explained everything in a way a kid could understand, and made him laugh. The waiting area was packed, but he never rushed us. My boy left feeling brave, not scared, and that meant more than any medicine.

I've been seeing Dr. Suchak for...
Aug 29, 2025
Doctor: Dr. Suraj Suchak Hospital: Lilavati Hospital

I've been seeing Dr. Suchak for nearly ten years, since my diabetes diagnosis. What I value is that he remembers menot just my chart. He asks about my family, remembers my job change last year. His advice is always practical, not just textbook. When my sugar levels spiked last month, he adjusted my plan without jumping to new meds. It's that steady, familiar care that keeps me coming back.

Had a weird stomach thing for...
Nov 09, 2025
Doctor: Dr. Suraj Suchak Hospital: Lilavati Hospital

Had a weird stomach thing for weeks. Saw Dr. Suchak. He figured it out, gave me a clear plan. Fixed it. No fuss.

I went to Lilavati for what...
Sep 04, 2025
Doctor: Dr. Suraj Suchak Hospital: Lilavati Hospital

I went to Lilavati for what I thought was just a bad cough. Dr. Suchak listened, then asked a bunch of questions I thought were unrelatedabout my energy, if I'd been dizzy. He looked concerned and sent me for a blood test right then. Turns out, my iron was dangerously low; the cough was just a side show. That was two years ago. He called me himself with the results, walked me through the next steps calmly. I still see him for check-ups. He caught something my old doctor had missed for months.

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VO-284, Eldeco Centre 110017