Patient Experience

Patient experience at Lilavati Hospital – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Neurosurgery, Medical Oncology, General Surgery, Gynecologic Oncology, Dental Surgery, making Lilavati Hospital a preferred hospital in Mumbai for planned and emergency treatment.
I was quite nervous about my...
Dec 21, 2025
Doctor: Dr. Harish Bajaj Hospital: Lilavati Hospital

I was quite nervous about my persistent fever and weakness. The hospital is very big, and I felt a little lost. But Dr. Bajaj has such a calm way about him. He listened so carefully to everything I said, even the small things I thought were silly. His diagnosis was thorough, and his treatment plan was gentle but effective. He checked in on me during my stay, which was very kind. I'm feeling much better now, and I'm so grateful for his attentive care.

Wow, what a relief! I'd been...
Nov 22, 2025
Doctor: Dr. Harish Bajaj Hospital: Lilavati Hospital

Wow, what a relief! I'd been putting off getting this weird lump checked for months, totally freaking myself out. Finally saw Dr. Bajaj. He took one look, asked a few questions, and just had this way of making it seem manageable. Got the tests donethe biopsy wait was agony, I won't liebut he called me himself with the results. Benign! He laughed and said, 'See? I told you not to borrow trouble.' His confidence was infectious. Honestly, he turned a scary situation into something I could handle. So glad I went!

I was so scared going in...
Sep 21, 2025
Doctor: Dr. Kunal Sinkar Hospital: Lilavati Hospital

I was so scared going in for my first proper check-up. My hands were literally shaking. Dr. Sinkar just talked to me like a normal person, explained everything in simple words, and by the end I felt silly for being so nervous. He didn't rush me at all.

Been seeing Dr. Sinkar for my...
Sep 16, 2025
Doctor: Dr. Kunal Sinkar Hospital: Lilavati Hospital

Been seeing Dr. Sinkar for my blood pressure and general health for about five years now. What I appreciate is that he remembers me, remembers my history, and his advice is always consistent. I trust his judgment completely because he's never given me a reason not to. He's just a solid, reliable doctor.

Had a weird pain in my...
Dec 19, 2025
Doctor: Dr. Kunal Sinkar Hospital: Lilavati Hospital

Had a weird pain in my side. Went to Lilavati, saw Dr. Sinkar. He figured it out, gave me meds, sorted it. No fuss, got the job done. Parking there is always a nightmare though.

So last month, I was just...
Dec 20, 2025
Doctor: Dr. Kunal Sinkar Hospital: Lilavati Hospital

So last month, I was just feeling constantly run down. Tired all the time, no energy. I finally booked an appointment at Lilavati. The wait was a bit long, I won't lie, but once I got in with Dr. Sinkar, he really listened. He asked about my sleep, my diet, work stressthings I didn't even think were related. Ordered a few specific tests based on that chat, not just a standard panel. Turns out my vitamin levels were way off. Started the supplements he suggested, and I'm actually feeling like myself again. It was that careful, thoughtful approach that made the difference.

I'd been to three other doctors...
Nov 11, 2025
Doctor: Dr. M.G. Pillai Hospital: Lilavati Hospital

I'd been to three other doctors about this constant fatigue and stomach pain. They all said it was stress. Dr. Pillai was the first one who actually looked skeptical when I told him that. He ordered a different set of tests, the ones the others hadn't thought of. Turns out it was a tricky parasite, not common here at all. He explained it in a way that finally made sense. I'm on the mend now, and honestly, I just feel heard.

The hospital itself is a bit...
Sep 27, 2025
Doctor: Dr. M.G. Pillai Hospital: Lilavati Hospital

The hospital itself is a bit of a maze, I won't lie. Parking was a nightmare that morning. But once I found the clinic, the lady at the front desk saw I was flustered and really helped me out. The whole place felt calm, not like some hectic government wards I've seen. Even the person who took my blood samples was gentle. It made a long day much easier to handle.

What stuck with me was how...
Oct 14, 2025
Doctor: Dr. M.G. Pillai Hospital: Lilavati Hospital

What stuck with me was how Dr. Pillai talks to you. He doesn't rush. My first appointment, I came in with a list of questions scribbled on a napkin. He sat there, waited while I fumbled through them, and answered every single one without making me feel silly. He's got a quiet way about him that just makes you feel like you're in good hands, even when the news isn't great.

Had my gallbladder out with Dr....
Aug 21, 2025
Doctor: Dr. Nilesh Gautam Hospital: Lilavati Hospital

Had my gallbladder out with Dr. Gautam. The first couple days were rough, I won't lie, but his team had a clear plan for the pain that actually worked. He checked on me every morning, adjusted meds when I needed it, and explained what each ache probably was. I'm three weeks out now and feeling more like myself every day. The follow-up call from his office was a nice touch.

My mother was admitted under Dr....
Oct 15, 2025
Doctor: Dr. Nilesh Gautam Hospital: Lilavati Hospital

My mother was admitted under Dr. Nilesh Gautam's care. As her daughter living abroad, I was terrified. Dr. Gautam took my call himself, twice, and explained everything in simple terms without talking down to me. He was honest about the risks but also gave us hope. He treated my mom with such kindness, and that meant the world to our whole family. We felt included, not just informed.

Dr. Gautam is good. Fixed my...
Dec 22, 2025
Doctor: Dr. Nilesh Gautam Hospital: Lilavati Hospital

Dr. Gautam is good. Fixed my stomach issue that two other docs couldn't figure out. Listened, ran the right tests, gave me a treatment that worked. Parking at Lilavati is always a nightmare, but he was worth the hassle. Straight shooter.

I've been seeing Dr. Ballani for...
Nov 12, 2025
Doctor: Dr. Prakash H. Ballani Hospital: Lilavati Hospital

I've been seeing Dr. Ballani for my blood pressure for almost ten years now, since before he moved to Lilavati. He remembers thingslike asking if my daughter finally moved to Pune last time. That consistency matters. I trust him because he doesn't jump to change my meds with every new trend; if it's working, we stick with it. He's just solid.

I went to Lilavati with what...
Dec 01, 2025
Doctor: Dr. Nilesh Gautam Hospital: Lilavati Hospital

I went to Lilavati with what I thought was just bad heartburn. Dr. Gautam didn't dismiss it. He asked about my stress levels, my diet, everything. He actually sat and listened while I talked about my job. Ordered a scope just to be sureturns out it was an ulcer. The whole process, from diagnosis to treatment, felt collaborative. He remembered small things I'd mentioned in earlier visits, which made me feel seen as a person, not just a chart. Even the way he explained the medication schedule was clear and calm.

My 8-year-old son had been complaining...
Jan 16, 2026
Doctor: Dr. Nitin Gokhale Hospital: Lilavati Hospital

My 8-year-old son had been complaining of stomach pain for weeks. Our pediatrician couldn't figure it out, so we were referred to Dr. Gokhale at Lilavati. I was a wreck. He spent nearly an hour with us, just talking and asking my son questions in this calm, gentle way. He didn't just look at the charts; he watched how my son moved. He figured out it was a food sensitivity our regular doctor missed. He explained everything to me and to my son in a way we both understood. I cried in the car from relief. He gave my boy his smile back.

I was so nervous going in....
Dec 27, 2025
Doctor: Dr. Nitin Gokhale Hospital: Lilavati Hospital

I was so nervous going in. First time seeing a specialist, and at a big hospital like Lilavati too. I'd built it up in my head. But Dr. Gokhale just... put me at ease. He didn't rush. He actually listened to all my jumbled-up worries and sorted through them. He said 'That's a common concern, let's talk about it' about three times, and I finally started to relax. Left feeling like I had a plan, not just a prescription.

Had a weird, lingering fever. Saw...
Jan 09, 2026
Doctor: Dr. Nitin Gokhale Hospital: Lilavati Hospital

Had a weird, lingering fever. Saw Dr. Gokhale. He's direct, no fluff. Asked the right questions, ordered the right tests, figured it out. Parking at Lilavati is always a hassle, but the appointment itself was efficient. Got the problem sorted. That's what I needed.

It started with just feeling run-down...
Dec 23, 2025
Doctor: Dr. Nitin Gokhale Hospital: Lilavati Hospital

It started with just feeling run-down all the time. I'd drag myself through work, sleep all weekend, and still be exhausted. My wife finally made the appointment. The waiting area was busy, I'll be honest. But when I got in to see Dr. Gokhale, he had this way of pulling the story out of me. He asked about my sleep, my diet, my work stressthings I didn't think were related. He connected dots I didn't even see. It wasn't one big thing; it was a few small things adding up. He laid out a clear, step-by-step plannot just medicine, but lifestyle tweaks. It's been three months now, and the difference is night and day. I feel like myself again. He didn't just treat a symptom; he figured out the 'why.'

I was so nervous going to...
Sep 08, 2025
Doctor: Dr. Parag Bhalgat Hospital: Lilavati Hospital

I was so nervous going to Lilavati for the first time, my hands were actually shaking in the waiting area. The place is huge and I felt a bit lost. But Dr. Bhalgat was so calm. He didn't rush me at all, explained everything in simple words, and actually asked if I had more questions before I left. I walked out feeling like a weight was off my shoulders. He just made it all seem manageable.

Fixed my hernia. Doc was clear,...
Oct 17, 2025
Doctor: Dr. Sumeet Pawar Hospital: Lilavati Hospital

Fixed my hernia. Doc was clear, surgery went smooth, recovery's on track. No fuss.

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VO-284, Eldeco Centre 110017