Patient Experience
Diagnosis: throat cancer. Needed radiation. Found Dr. Nagraj. He explained the process, the side effects, the schedule. No sugar-coating. The hospital parking is always a hassle, but his team runs on time. Treatment was tough, but he checked the charts himself each visit. It's done now. Scans are clear. He did what he said he would do.
I was so frightened when I first came to Nanavati. The word 'oncology' is heavy. But Dr. Nagraj has such a calm way about him. He listened more than he talked in that first meeting. He'd explain things in a quiet voice, making sure I understood before moving on. The nurses were kind, too. The whole experience was difficult, of course, but I always felt I was in careful hands. I'm just so grateful.
After two opinions that left me more confused than anything, I saw Dr. Nagraj. Finally, someone who could lay out a clear plan! He got my scans up, pointed things out, and said 'here's what we can do.' No fluff. The radiation therapy was intense, but wow, the difference it made. My energy is back, the pain is gone. I walked out of my last follow-up and just wanted to cheer. This guy knows his stuff.
I've had sinus issues for over a decade, and Dr. Mayur is the first ENT who didn't just push another round of antibiotics. He actually looked at my old scans, remembered my history each visit, and we finally got a long-term plan that works. The clinic at Nanavati can get busy, but his team always finds a slot for me when I have a flare-up. That kind of reliability is hard to find.
Just had my septoplasty done by Dr. Mayur last month. I was really scared about the pain afterwards, but he and his nurse were very clear about what to expect day by day. The first 48 hours were rough, I won't lie, but the meds schedule they gave me kept it manageable. Follow-up was smooth, and he was honest that full healing takes time. Breathing clearly now feels amazing.
Had a stubborn ear infection. Saw Dr. Mayur. He fixed it. No nonsense, straight to the point. Good experience.
My kid shoved a tiny toy piece way up his nose on a Sunday. Panic mode. We rushed to Nanavati ER and they called Dr. Mayur. He came in, calm as anything, even though it was his off day. He talked my son through it like a champ, got it out in two minutes flat. My boy didn't even cry. We were in and out faster than I expected. That guy has serious skill with scared kids and even more scared parents.
I'd been to three other surgeons about the tightness and pain in my hand after a bad burn. Everyone said it was just scar tissue, deal with it. Dr. Hiteshi was the first to really listen. She spent ages examining it, then showed me on a screen how a tendon was actually trapped. Her plan to fix it was detailed, and she drew diagrams so I'd understand. It wasn't a simple fix, but she was honest about the recovery. A year later, I can finally make a fist again. She saw the problem everyone else missed.
Honestly, I was nervous about getting my ears pinned back. It felt like a vain thing to do, you know? But I'd hated it since school. Dr. Hiteshi's consultation was so matter-of-fact, it put me at ease. She wasn't selling me a dream; she just explained exactly how she'd do it and what to expect. The day of the procedure was straightforward—in and out. The stitches were tiny, and healing was exactly as she said it would be. No drama, just a clean result that looks completely natural. I just wish I hadn't waited so long.
The hospital itself is nice, but what stood out was the team. I had a breast reduction scheduled, and I was a bundle of nerves. The nurse who did my pre-op, Rina, must have seen I was shaky. She sat with me for ten extra minutes, just talking about silly things, and it helped so much. Even the person who brought the meal tray was kind. The place runs smoothly, but it's the people who make you feel looked after, not just processed. It made a tough day much easier.
What I'll remember most is how Dr. Hiteshi talked to my mother. Mom came with me for my rhinoplasty consult and was full of anxious questions. Dr. Hiteshi never rushed her. She turned her chair to face her directly, answered every single 'what if,' and spoke in plain language, no medical jargon. She had this calm, direct way about her that reassured both of us. You could tell she wasn't just thinking about the surgery, but about the person—and the worried family—attached to it.
I've been seeing Dr. Anil for my blood work for years now. The hospital is big and can feel a bit overwhelming, but his lab is always calm. He explains things in a way I can understand, without rushing me. I appreciate that he remembers my history, it makes me feel looked after.
As someone with a chronic condition, I need a pathologist I can rely on. Dr. Anil is that person. Over the last five years, his analysis has been consistent and his reports are clear. I trust his readings completely, which is the most important thing when you're managing a long-term health issue. He's become a key part of my care team.
Had to get some tests done, was referred to Dr. Anil. Straightforward guy, got to the point. Explained what he was looking for in plain language. Got my results fast. No fuss, just good work.
I was really nervous about my biopsy results. The waiting area was packed that morning, which didn't help. But when I finally saw Dr. Anil, he was different. He didn't just hand me a paper; he sat me down, pulled out the slides on his screen, and actually showed me what he was seeing. He pointed to the cells, explained why he thought it was benign, and answered all my frantic questions. It wasn't just a diagnosis; he gave me an understanding, and I walked out feeling like a weight was gone.
I was so scared about my ear thing, my hands were literally shaking in the waiting room. Dr. Anil was just... calm. He explained everything in simple words, didn't rush me, and actually listened. I walked out feeling like a weight was off my shoulders. The hospital is big and a bit confusing to find the department, but he made the actual appointment easy.
At my age, one is often hesitant to trouble the doctor with every little ailment. Dr. Anil, however, was most considerate. He addressed my persistent sinus discomfort with great patience and ensured the procedure was as comfortable as could be. The staff at Nanavati were also very helpful. A very satisfactory experience.
Had a blocked nose for weeks, finally saw Dr. Anil. Quick diagnosis, clear treatment plan. Fixed the issue. No fuss, good doctor.
Okay, so this is a bit of a story. I'd had this ringing in my left ear for over a month, and it was starting to really mess with my sleep. I went to a local clinic first and they just shrugged. My sister finally pushed me to see a specialist, so I booked with Dr. Anil at Nanavati. The parking was a nightmare, I'll be honest. But once I got in, he spent a solid 20 minutes just asking questions and then did this really thorough examination with a tiny camera. He found a small, weird buildup of wax way deep in there that the other guy missed. He removed it right then, and the ringing just... stopped. I almost cried from relief. He didn't make me feel silly for being worried, either.
I've been under Dr. Nagraj's care for over two years now for my follow-ups. You get to know a doctor's real character when you see them month after month. He never rushes, even when he's clearly busy. He remembers the small things—asks about my garden, remembers my daughter's exams. The treatment plan we started with at Nanavati was solid, but it's this consistency that's made living with this manageable. I trust him because he's shown up, every single time.