Dr. Lalam Akhila

I'd been feeling off for months, just tired and achy, and a couple of other doctors couldn't figure it out. Dr. Akhila actually sat and listened to everything, even the stuff I thought was irrelevant. She ordered a specific test the others hadn't, and it turned out to be a thyroid issue that wasn't straightforward. She explained it all in a way that finally made sense, and we started treatment that day. It's a relief to have a name for what was wrong.

Had to get a small cyst removed from my back. Honestly, I was nervous at first, but Dr. Akhila made it simple. The whole thing was over in what felt like twenty minutes. She talked me through each step, the local anesthetic worked fine, and the stitches were neat. I was in and out of Medicover in under two hours, parking was a bit of a hunt, but the procedure itself was completely smooth.

The clinic at Medicover is clean and quiet, which helped a lot. But what really stood out was the nurse at the front desk. I was confused about my insurance paperwork, and she walked me through it without making me feel rushed or silly. The whole team, from the person who took my blood to the pharmacy staff, seemed to work together well. It made the visit less stressful.

Dr. Akhila has a calm way about her that just puts you at ease. I brought my elderly mother in for a check-up, and she didn't talk down to her or rush her. She knelt by the chair to be at eye level, asked about her garden, and really listened to her answers. You can tell when a doctor genuinely cares about the person, not just the chart. My mom left feeling respected, which meant everything.