Dr. Venkatesh Durgam

I'd been to a couple of doctors for this persistent stomach issue, and everyone just said it was stress. Dr. Venkatesh Durgam actually listened. He asked questions no one else had, ordered a specific test the others hadn't thought of, and it turned out to be a tricky gallbladder problem, not just 'nerves'. He explained the scan results in a way that finally made sense. I felt heard for the first time.

Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Durgam made it so straightforward. The whole thing at Medicover was quickin and out in a few hours. The procedure itself was smooth, no fuss. He checked in afterwards and the follow-up was just a simple phone call. It was exactly what you hope for with something routine.

The clinic at Medicover was busy and I had to wait a bit, but the staff were really nice about it. The nurse who took my vitals was gentle and cracked a joke to lighten the mood. Even the person at the front desk helped me figure out the paperwork. It's a clean, modern place, and everyone working there seemed to know what they were doing, which made me feel more at ease before seeing the doctor.

What stuck with me about Dr. Durgam was how he talked to my elderly father. He didn't just talk at him; he sat down, made eye contact, and explained things slowly without being patronizing. He asked my dad how he was feeling about the treatment plan. You could tell he was seeing the person, not just the patient in the bed. That kind of respect means a lot.