Patient Experience

Patient experience at Burjeel Medical City Abu Dhabi – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Spine Surgery, Neurosurgery, Aesthetic and Reconstructive Surgery, Medical Oncology, Renal Transplantation, making Burjeel Medical City Abu Dhabi a preferred hospital in abu dhabi for planned and emergency treatment.
Needed a minor skin cyst removed....
Nov 28, 2025
Doctor: Dr. Bipin Thomas Prasad Hospital: Burjeel Medical City Abu Dhabi

Needed a minor skin cyst removed. Honestly, I was more nervous about the hospital process than the procedure itself. Parking at Burjeel was a bit of a hunt that morning. But from check-in to discharge, it was straightforward. Dr. Bipin was quick and calm, the whole thing took maybe twenty minutes, and the scar is barely noticeable now. It was just... easy. (Patient of Dr. Bipin)

The place itself is impressive, sure,...
Sep 24, 2025
Doctor: Dr. Bipin Thomas Prasad Hospital: Burjeel Medical City Abu Dhabi

The place itself is impressive, sure, but what stood out was the team. The nurse who took my vitals saw I was anxious and cracked a silly joke that broke the tension. The admin lady helped me sort my insurance paperwork without making me feel stupid for not understanding it. Dr. Bipin is great, but the people around him really make the experience less stressful. (Patient of Dr. Bipin)

Look, I don't like hospitals. I...
Jan 25, 2026
Doctor: Dr. Bipin Thomas Prasad Hospital: Burjeel Medical City Abu Dhabi

Look, I don't like hospitals. I get awkward. Dr. Bipin has this very quiet, steady way about him. He doesn't rush you. When he came in, he didn't just look at my chart; he looked at me, asked how I was holding up. He remembered my kid's name from a previous visit. It sounds small, but when you're worried, that kind of attention makes a huge difference. (Patient of Dr. Bipin)

My son, Ahmed, had been complaining...
Sep 15, 2025
Doctor: Dr. Buchra Ali Hospital: Burjeel Medical City Abu Dhabi

My son, Ahmed, had been complaining of stomach pains for weeks. We saw a couple of doctors, but nothing seemed to help. I was so worried. At Burjeel, Dr. Buchra Ali actually sat on the edge of the bed and talked to him, not just to me. She explained everything in a way he could understand, and she didn't rush us. She ordered a specific test the others hadn't thought of, and it gave us the answer we needed. Seeing my boy finally get better and smile again... that's because of her care. (Patient of Dr. Buchra)

Had a persistent cough that wouldn't...
Oct 15, 2025
Doctor: Dr. Buchra Ali Hospital: Burjeel Medical City Abu Dhabi

Had a persistent cough that wouldn't go away. Went to Burjeel Medical City. Saw Dr. Buchra Ali. She listened, asked clear questions, and ordered a straightforward chest X-ray. Diagnosis was a minor bronchial infection. Prescribed medication. Cough cleared up in a few days. Efficient and effective. No fuss. (Patient of Dr. Buchra)

I was quite nervous about my...
Dec 12, 2025
Doctor: Dr. Buchra Ali Hospital: Burjeel Medical City Abu Dhabi

I was quite nervous about my check-up, as I've always been anxious in hospitals. Dr. Ali has such a calm way about her. She spoke softly, made sure I was comfortable before any examination, and took the time to answer all my little questions. The waiting room was busy that morning, but she never made me feel like I was being hurried along. It felt like a genuine conversation about my health. (Patient of Dr. Buchra)

Honestly, I was dragging my feet...
Nov 22, 2025
Doctor: Dr. Buchra Ali Hospital: Burjeel Medical City Abu Dhabi

Honestly, I was dragging my feet about this physical. Felt fine, you know? But Dr. Ali found a slight irregularity in my blood work during the routine check. She called me herself to explain it wasn't a huge alarm, but something we should watch. Followed up with a scan, and it was all clear! What a relief! She's sharp—caught something I would have totally missed. So glad I went! (Patient of Dr. Buchra)

My husband was admitted to Burjeel...
Oct 17, 2025
Doctor: Dr. Claire Shannon Hospital: Burjeel Medical City Abu Dhabi

My husband was admitted to Burjeel Medical City with a bad fever and we were all worried. Dr. Claire Shannon was the one who saw him. She called me directly after every check-up, explained things in a way I could actually understand, and never made me feel like I was asking stupid questions. She treated him, but she really looked after our whole family through it. We felt seen. (Patient of Dr. Claire)

First time seeing a doctor here...
Dec 21, 2025
Doctor: Dr. Claire Shannon Hospital: Burjeel Medical City Abu Dhabi

First time seeing a doctor here and I was a nervous wreck, my hands were actually shaking in the waiting room. Dr. Shannon has this calm way about her—she didn't rush, she listened to all my jumbled-up worries, and she just said 'We'll figure this out together.' That made all the difference. Left feeling like a weight was off my shoulders. (Patient of Dr. Claire)

Saw Dr. Shannon for a persistent...
Sep 01, 2025
Doctor: Dr. Claire Shannon Hospital: Burjeel Medical City Abu Dhabi

Saw Dr. Shannon for a persistent cough. Straight to the point, clear advice, sorted the meds. Got better fast. What more do you want? (Patient of Dr. Claire)

I'd been putting off seeing anyone...
Jan 20, 2026
Doctor: Dr. Claire Shannon Hospital: Burjeel Medical City Abu Dhabi

I'd been putting off seeing anyone about this nagging fatigue for months. The parking at Burjeel was a nightmare that morning, which almost made me turn back. Dr. Shannon remembered a small detail I'd mentioned about my sleep from a form I filled out weeks prior. She connected dots I didn't even see, ordered the right tests, and called me herself with the results on a Friday evening. It wasn't anything dramatic, just a vitamin deficiency, but the way she paid attention to the little things made me feel like I was in really good hands. (Patient of Dr. Claire)

I've been seeing Dr. Claudia for...
Dec 11, 2025
Doctor: Dr. Claudia Marcela Aristizabal Hospital: Burjeel Medical City Abu Dhabi

I've been seeing Dr. Claudia for my family's general health for over five years now, ever since we moved to Abu Dhabi. She remembers my kids' names and the little details about our history that matter. The clinic can get busy, but she never rushes us. That consistency, knowing exactly who you're going to see and that they genuinely know you, is hard to find. She's the first person I call for anything, big or small. (Patient of Dr. Claudia)

Had a persistent cough that wouldn't...
Nov 21, 2025
Doctor: Dr. Claudia Marcela Aristizabal Hospital: Burjeel Medical City Abu Dhabi

Had a persistent cough that wouldn't quit. Saw Dr. Claudia Marcela Aristizabal at Burjeel. She listened, asked clear questions, ordered the right tests, and explained the treatment plan without any fluff. It worked. I appreciate doctors who are direct and get to the point. Parking was a bit of a hassle that day, but the appointment itself was efficient and effective. (Patient of Dr. Claudia)

I was quite nervous about some...
Dec 15, 2025
Doctor: Dr. Claudia Marcela Aristizabal Hospital: Burjeel Medical City Abu Dhabi

I was quite nervous about some ongoing stomach issues. Dr. Claudia has such a calm way about her. She took her time, explained everything in a quiet, gentle voice, and made sure I understood all my options before we decided on anything. I left feeling heard and much less anxious. The hospital itself is very modern, but it was her kind manner that really made the difference for me. (Patient of Dr. Claudia)

Finally got some answers! I'd been...
Sep 14, 2025
Doctor: Dr. Claudia Marcela Aristizabal Hospital: Burjeel Medical City Abu Dhabi

Finally got some answers! I'd been feeling run-down for months and saw a couple of doctors who just shrugged. Dr. Aristizabal actually dug in. She connected dots from some old bloodwork and suggested a simple vitamin regimen. It's been a few weeks and I feel like a new person. So relieved to have found someone who really investigates instead of just handing out a quick fix. (Patient of Dr. Claudia)

At my age, hospital visits are...
Jan 04, 2026
Doctor: Dr. David Feldman Hospital: Burjeel Medical City Abu Dhabi

At my age, hospital visits are a worry. Dr. Feldman saw me at Burjeel Medical City. He was very kind and explained everything in simple terms. He didn't rush me, and the whole thing was much less stressful than I'd feared. A very good doctor. (Patient of Dr. David)

My father was admitted, and we...
Oct 12, 2025
Doctor: Dr. David Feldman Hospital: Burjeel Medical City Abu Dhabi

My father was admitted, and we were all scared. Dr. Feldman was the one who actually talked to us. He called me directly to explain the plan, answered all our panicked questions without making us feel silly, and checked in with updates. Having a doctor who includes the family made a world of difference. (Patient of Dr. David)

Had a weird pain that wouldn't...
Dec 10, 2025
Doctor: Dr. David Feldman Hospital: Burjeel Medical City Abu Dhabi

Had a weird pain that wouldn't go away. Saw Dr. Feldman. He figured it out fast, got me sorted. No fuss, straight to the point. Good experience. (Patient of Dr. David)

I'd been feeling run down for...
Sep 09, 2025
Doctor: Dr. David Feldman Hospital: Burjeel Medical City Abu Dhabi

I'd been feeling run down for months. My old doctor just said it was stress. At Burjeel, Dr. Feldman actually listened. He asked about things I hadn't even thought were connected—my sleep, little aches. He ordered specific tests others hadn't. The waiting room was busy, I won't lie, but once I was in with him, he gave me his full attention. He found a thyroid issue. Started treatment last week and I already feel like myself again. It was the thoroughness that made the difference. (Patient of Dr. David)

I'd been to a couple of...
Sep 26, 2025
Doctor: Dr. Abdulkader Hamad Hospital: Burjeel Medical City Abu Dhabi

I'd been to a couple of doctors about this constant fatigue and stomach pain, and everyone just said it was stress. Dr. Abdulkader Hamad actually listened. He asked questions about things no one else had, like specific foods and even my travel history years ago. He ordered some different tests and figured out it was a tricky parasitic infection I must have picked up ages ago. I'm finally on the right treatment and starting to feel like myself. He didn't just give up. (Patient of Dr. Abdulkader)

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VO-284, Eldeco Centre 110017