Dr. Surendranath Shetty B

I'd been to a couple of doctors for this nagging abdominal pain, and everyone said it was just acidity. Dr. Surendranath Shetty listened differently. He asked these specific questions about my family history I hadn't even thought were relevant. He ordered a scan others hadn't, and it turned out to be a tricky gallbladder issue that wasn't obvious. At Apollo Jayanagar, he sat with me and my wife, drew a simple diagram on his notepad, and walked us through the options. He just knew what to look for when others didn't.

Had to get a small cyst removed from my back. Honestly, I was more nervous about the hospital process than the actual thing. Dr. Shetty's team at Apollo made it so straightforward. The day of the procedure, he checked in, marked the spot, and cracked a small joke that actually made me relax. It was over in what felt like minutes. The follow-up was just a quick visit where he made sure it was healing fine. Sometimes simple things going right is all you need.

My dad was admitted, and the whole experience at Apollo Jayanagar was less stressful than I feared. Yes, the parking lot was packed when we arrived, but once inside, the front desk people were really patient. The nurses on Dr. Shetty's floor were consistently kind, even when we asked the same questions repeatedly. The ward was clean and quiet, which helped my dad rest. Dr. Shetty would visit and always took a moment to explain things to us in the corridor, never rushed, even with his busy rounds.

What stuck with me about Dr. Shetty was how he talks to you. I'm not great with medical terms and get flustered easily. He never made me feel silly for asking what a word meant. He'd explain, then pause and ask, 'Does that make sense to you?' before moving on. When I was worried about a treatment side effect, he didn't dismiss it; he said, 'Let's talk about why that's unlikely, and here's what we'll watch for.' It felt like a conversation, not a lecture.