Dr. Nanditha Rathinam

When our 3-day-old newborn developed severe jaundice, Dr. Rathinam stayed past midnight monitoring bilirubin levels herself rather than delegating to juniors—her hands-on approach during the phototherapy made all the difference in those terrifying first hours.

For our daughter's routine vaccination, Dr. Nanditha transformed a stressful experience into pure magic by using puppet shows to distract her—the clinic echoed with giggles instead of tears, and we left with a child asking when we'd see the 'storytelling doctor' again.

During my son's complex appendectomy, Dr. Rathinam drew detailed anatomical sketches to explain every step to our anxious family, then personally called at 2 AM post-surgery to confirm his vitals were stable—a level of dedication I've never witnessed in 15 years of parenting.

Our follow-up visit for asthma management turned into a life-saving intervention when Dr. Nanditha noticed subtle breathing patterns others missed—she rearranged her entire schedule to perform an emergency bronchoscopy that prevented respiratory failure.

My 85-year-old mother was hospitalized with pneumonia complications, and though not her typical patient, Dr. Nanditha coordinated brilliantly with geriatric specialists while providing compassionate daily check-ins that made us feel truly cared for across generations.