Dr. Lakshmi Nair

I'd been to three other doctors about this constant fatigue and stomach pain. They all said it was stress. Dr. Nair was the first one who actually sat and listened to my whole history, even the bits I thought were irrelevant. She ordered a specific test the others hadn't, and it turned out to be a tricky parasite. Not exactly glamorous, but she explained it all without making me feel like a medical mystery. I'm finally on the mend.

Had to get a small cyst removed from my back. Honestly, I was more nervous about the hospital experience than the procedure itself. But Dr. Nair's team at Apollo made it so straightforward. The whole thing, from check-in to walking out, took maybe two hours. The local anesthetic pinched for a second, and that was the worst of it. Follow-up was a breeze.

The place was busy, I won't lie—parking took a while. But once I got inside, the front desk people were really calm and got me sorted quickly. The nurse who took my vitals noticed I was anxious and just chatted about the weather while she worked. It's a big hospital, but the staff in Dr. Nair's unit made it feel less impersonal. Even the cleaner in the hall gave me a smile.

What I remember most is how Dr. Nair talked to my elderly mother. She didn't just talk to me. She got down on her haunches to be at eye level with Mum in her wheelchair, spoke clearly, and checked if she understood each step of the treatment plan. She has a quiet way of making you feel like you're the only person in the room, even when I know she's rushed off her feet.