Dr. Mohan Babu Kasala

I'd been to a couple of doctors for this nagging stomach pain, and everyone just said it was stress or acidity. Dr. Kasala actually sat and listened to the whole timeline again. He ordered a specific scan the others hadn't, and it turned out to be a tricky gallbladder issue that wasn't obvious. He explained it all with a diagram on his notepad—why it was missed, what the options were. Felt like someone finally connected the dots.

Had to get a small cyst removed from my back. Honestly, I was nervous about the whole 'hospital' thing, but it was surprisingly straightforward. Dr. Kasala's team scheduled it quickly at Gleneagles. The procedure itself felt routine for them, which was actually reassuring. I was in and out the same day, and the follow-up call to check on the stitches was a nice touch.

The parking at Gleneagles was a bit of a hunt that morning, I won't lie. But once inside, the place felt calm. What really stood out was the nurse at reception. I must have looked lost because she walked me to the clinic herself and explained where everything was. The whole team, from the person who took my blood to the billing desk, was just... efficient and kind. It made a long wait much easier.

Look, I'm not great with doctors. I get awkward. But Dr. Kasala has this way of talking that just puts you at ease. He doesn't rush. When he came in, he asked about my work before getting to the medical stuff. He cracked a small joke about my hometown's cricket team. It sounds silly, but it made me feel like a person, not just a case file. That matters a lot when you're feeling vulnerable.