Dr. Dinesh Bansal

I'd been to three other doctors about this constant fatigue and weird joint pain. They all said it was stress. Dr. Bansal actually listened to every single symptom, even the ones I thought were silly. He ordered a specific set of tests no one else had, and it turned out to be something quite rare. He explained it to me in plain Hindi and English, drew a little diagram on his notepad. He didn't just hand me a prescription; he gave me a plan. For the first time in a year, I feel like I'm getting somewhere.

I needed a colonoscopy, which, let's be honest, nobody looks forward to. I was pretty nervous about the whole thing. Dr. Bansal's team walked me through every step beforehand, so there were no surprises. The procedure itself was quick, and the recovery area was calm. Dr. Bansal came by after, showed me the pictures, and said everything looked completely normal. It was a huge relief. Sometimes, a routine check-up going exactly as it should is the best news you can get.

My husband was admitted, and I spent a lot of time at Medanta. The place is huge, and I got lost twice trying to find the pharmacy. But every single staff member I stopped, from the cleaners to the people at the information desk, was genuinely kind and pointed me in the right direction. The ward was quiet and clean. It made a stressful situation feel manageable. Dr. Bansal's nurse, especially, remembered my name and would give me a quick update if the doctor was running behind, which meant I didn't have to sit and worry.

What stuck with me about Dr. Bansal was how he talked to my elderly mother. She gets confused easily and is hard of hearing. He didn't rush. He pulled his chair right up to her, looked her in the eye, and spoke slowly and clearly. He checked if she understood before moving on. He treated her with such simple respect, not just as a patient, but as a person. That meant more to our family than any medicine.