Privacy Policy

Effective Date: 1 April 2025

NAHSV HEALTHLINKO PRIVATE LIMITED ("MediFyr", "medifyr.com", "Company", "hum", "hamara", ya "humein") mein, hum aapki personal information ki suraksha ke liye pratibaddh hain. Yeh Privacy Policy varnan karti hai ki jab aap hamari website, mobile application aur healthcare services ka use karte hain to hum aapka data kaise collect, use, share aur surakshit karte hain.

medifyr.com tak pahunchkar ya uska use karke, aap is Privacy Policy mein bataye gaye practices se sehmat hote hain.

1. Hum kaun si jaankari collect karte hain

Personal Information: Naam, email address, phone number, physical address, government-issued ID (yadi zaroori ho).
Health Information: Symptoms, medical records, lab results, prescriptions, consultation history.
Payment Information: UPI ya credit/debit card data sahit billing details (payment gateways ke through securely process).
Technical Information: IP address, device aur browser information, usage aur interaction data.

2. Hum aapki jaankari ka use kaise karte hain

Healthcare services dene aur appointments manage karne ke liye.
User experience ko personalize karne aur relevant notifications bhejne ke liye.
Transactions securely process karne ke liye.
Legal aur regulatory requirements ka anupaalan karne ke liye.

3. Aapki jaankari share karna

Hum aapki jaankari aapki care mein shaamil doctors, diagnostic labs aur bharosemand service providers ke saath share kar sakte hain. Hum aapka personal data nahi bechte. Kanoon dwara zaroori hone par jaankari legal ya regulatory bodies ke saath share ki ja sakti hai.

4. Data Security

Hum aapke data ko unauthorized access ya disclosure se bachane ke liye encryption, firewalls aur restricted access sahit mazboot security measures laagu karte hain.

5. Data Retention

Aapki jaankari sirf tab tak store ki jaati hai jab tak services poori karne ya legal obligations ka anupaalan karne ke liye zaroori ho.

6. Aapke adhikaar

Apne personal data tak pahunchein aur use update karein.
Apne account aur sambandhit data ko delete karne ka request karein (legal aur health record retention requirements ke adheen). Aap detailed steps hamare Account deletion request page par paa sakte hain.
Consent waapas lein ya data processing par aapatti karein.
Kisi bhi samay marketing communications se opt-out karein.

Apne adhikaaron ka prayog karne ke liye, humse yahaan sampark karein: support@medifyr.com

7. Children's Privacy

Hamari services maata-pita ya guardian ki dekhrekh ke alawa 18 saal se kam aayu ke vyaktiyon ke liye nirdeshit nahi hain.

8. Cookies

Hum aapke browsing experience ko behtar banane ke liye cookies ka use karte hain. Aap cookies disable karne ke liye apni browser settings badal sakte hain, halaanki isse kuch functionalities prabhaavit ho sakti hain.

9. Legal Compliance

Hum Information Technology Act, 2000 aur sambandhit rules ka anupaalan karte hain. Hum Digital Personal Data Protection (DPDP) Act aur anya aagaami Indian data privacy regulations ka paalan karne ke liye taiyaar hain.