Patient Experience
For my annual physical, I saw Dr. Aydin. He was running about 15 minutes behind, but his assistant apologized and offered tea. He remembered my concern about cholesterol from last year and had the previous numbers pulled up. He spent time showing me on a diagram what the slight improvement meant. It didn't feel like a conveyor belt appointment.
My husband came in with chest pain on a Tuesday afternoon. The triage nurse, a woman with kind eyes, had him in a bed before I'd even finished parking the car. What stuck with me was the doctor explaining everything to me in the hallway, his voice calm but direct, while another nurse brought me a glass of water without me asking. The whole thing was frightening, but they moved with a quiet efficiency that made it feel manageable.
I was scheduled for a knee replacement and frankly, terrified. The anesthesiologist visited me the night before, not just to check my chart, but sat and asked about my garden to distract me. After surgery, a physiotherapist named Mehmet showed up the very next morning, patient but firm, and the way he adjusted my exercises based on my winces made all the difference. The room was simple, but the window looked out on trees.
I went for my annual checkup, expecting the usual rushed hour. Instead, the internist spent forty minutes with me. She noticed I'd mentioned occasional dizziness on a form from two years prior and actually followed up on it, ordering a simple test I'd never had before. The waiting area had those awful plastic chairs, but they had fresh magazines and the coffee from the machine was surprisingly decent.
My sister was recovering from surgery here. Visiting hours were strict, but the nurses on the 4th floor would give me quick updates in hushed tones when I called. One evening, I saw a nurse's aide carefully braiding my sister's hair because she complained it was bothering her. It was a small, human gesture that said more about the place than any brochure ever could.
Came in with a nasty cut on my hand on a Saturday night. The place was busy, but I was seen in under 20 minutes. The nurse who cleaned the wound was really gentle, even when it stung, and explained each step. The doctor stitched me up quickly and clearly told me how to care for it. In and out in about an hour and a half, which felt like a miracle for an ER.
At my age, hospitals can be confusing and a bit frightening. From the lady at the front desk who spoke slowly and clearly, to the young man who wheeled me for my scan and made sure I was comfortable, everyone was patient. The cardiologist drew a simple diagram of my heart on a notepad to explain my medication change. It wasn't just care; it was consideration that made me feel safe.
Had my gallbladder surgery here. Everything went smoothly. The room was spotless, the food was decent, and the nurses checked on me regularly without me having to buzz constantly. Good experience overall.
My wife was diagnosed with breast cancer, and we chose Anadolu for her treatment. The coordination was what stood out. We had one main contact nurse, Elif, who scheduled all the appointments, oncology, radiology, even the nutritionist, so we never felt lost. The waiting areas for chemo had big, comfortable chairs and plugs for phones. Small thing, but it mattered during long sessions. The doctors were direct about the hard facts but always left room for our questions. It was a tough six months, but the system they have in place took one huge layer of stress off our shoulders.
My husband came in with severe abdominal pain late on a Tuesday. The ER was calm, not chaotic like I expected. A nurse named Elif brought me a glass of water while I was filling out forms and said, 'Try to breathe, we're looking after him.' They had a diagnosis in under two hours, and the doctor explained the scan results with a diagram on a notepad. The whole thing was frightening, but the lack of panic in the staff made it bearable.
I was scheduled for a knee replacement. What stood out was the coordination. The physiotherapist visited my room the day before surgery to show me the exercises, so I knew what to expect. After the operation, my surgeon came by at 7 PM, still in his scrubs, just to check the incision and say the procedure went smoothly. The food was surprisingly decent, and the room had a plug socket right by the bed for my phone charger, a small thing I was weirdly grateful for.
I went for my annual checkup. The waiting area had these large, quiet windows looking onto a garden. My blood draw was quick, and the phlebotomist had a warm smile and made small talk about the weather to distract me. When the doctor reviewed my results, she didn't just read numbers; she took time to ask about my stress levels at work and actually listened to my answer. It felt like a conversation, not a transaction.
My sister was recovering from surgery here. Visiting hours were flexible, which helped a lot. I noticed how the cleaning staff would mop the floors in the hallway with a quiet efficiency, and they'd always smile and nod. One afternoon, a nurse's aide sat with my sister for ten minutes just to help her rearrange the pillows comfortably. It wasn't her main job, but she did it without being asked. The place felt cared for, and that meant we felt cared for too.
My schedule is insane, so I needed a check-up that didn't waste half my day. Booked online for 10 AM, was in a consultation room by 10:05. The doctor had my file ready on screen, asked focused questions, and didn't drag it out. The lab results came to my phone by 3 PM. The cafe actually had decent coffee. This is how medical care should work for people who have meetings to get back to.
I was terrified about my knee replacement. From the first consult, my surgeon drew diagrams on a whiteboard, showed me the actual implant model, and laid out the realistic recovery timeline, no sugarcoating. The nurses post-op were quietly efficient; they'd adjust my pillows before I even had to ask. The physio team was firm but encouraging. Three months on, I'm walking my dog again without that grinding pain. They managed my expectations and then met them.
Had a bad stomach bug while visiting family in the area. Went to Anadolu. Clean, clear signs in English. Staff understood my basic Turkish. Got medicine, felt better quickly. No fuss.
We came from overseas for a second opinion on a complex diagnosis. What stood out was the coordination. We had a dedicated coordinator, Aylin, who scheduled all the scans and specialist meetings back-to-back over two days. She'd meet us with a smile each morning with the day's itinerary. The imaging center was calm, the technician explained each step in a gentle voice. In the waiting areas, the chairs were actually comfortable, and there were enough power outlets. When the medical board presented their consensus, they gave us a printed summary in English and Turkish, and spent an hour answering our questions without making us feel rushed. It wasn't just the medical skill, it was the way the entire system worked to reduce our stress during a scary time.
I came in with a really bad cut on my hand, and honestly, I was braced for a long wait. But from the moment I walked in, things moved. The triage nurse saw me in under five minutes, and a doctor was stitching me up not long after. What stuck with me was how calm everyone was, no panic, just clear instructions. I was in and out in under two hours on a Friday night, which felt like a small miracle.
Having my baby at Anadolu was a genuinely positive experience. My room was quiet and had a big window with a view of some trees, which made a huge difference during a long labor. The midwife, Elif, was amazing, she remembered how I liked my tea and would just sit with me during contractions without saying a word, which was exactly what I needed. It never felt like they were just following a checklist; they were actually paying attention to me.
Had a minor procedure done. Everything was fine. Clean place, short wait. Staff were polite. Got clear instructions for aftercare. No complaints.