Dr. Bülent Şengül

I brought my 4-year-old son, Ali, to Dr. Şengül after months of unexplained abdominal pain and food refusal that our local pediatrician couldn't solve. Dr. Şengül didn't just talk to me—he got down on the floor with Ali and his toy cars to gain his trust. His gentle approach revealed what others missed: a subtle but significant lactose intolerance combined with anxiety about eating. He created a child-friendly elimination diet plan and coordinated with a pediatric psychologist. Within three weeks, Ali was eating normally again. This wasn't just medical treatment; it was compassionate pediatric gastroenterology that changed our family's daily life.

As an 82-year-old with chronic diverticulitis and a fear of hospitals, my emergency admission to Acıbadem İzmir Kent was terrifying. Dr. Şengül met me in the ER at 2 AM, his calm presence immediately reassuring. He explained in clear, simple terms that I needed immediate intervention for a perforation, but he presented options I could understand. What impressed me most was how he involved my daughter in every decision while respecting my autonomy. The laparoscopic surgery was successful, and his daily follow-ups included checking not just my vitals, but whether I was comfortable and understood my recovery. He treated me like a person, not a chart.

My experience was purely diagnostic but life-altering. For years, I'd been told my severe bloating and irregular bowel movements were 'just IBS' or stress-related. Dr. Şengül, during a routine check-up I almost canceled, noticed subtle patterns others ignored. He recommended a specific genetic test and a capsule endoscopy—procedures I'd never heard of. The diagnosis was a rare form of microscopic colitis combined with a previously undetected bile acid malabsorption. The tailored treatment plan he designed has given me my first symptom-free year in a decade. His meticulous attention to detail in a routine consultation turned my health around.

Following a complex Whipple procedure for pancreatic issues performed by another surgeon abroad, my follow-up care fell to Dr. Şengül. The complexity of managing post-surgical digestive reconstruction, enzyme replacement, and nutritional balance was daunting. Dr. Şengül didn't just manage prescriptions; he became the conductor of my care orchestra. He created a color-coded schedule for medications and meals, coordinated video consultations with my overseas surgeon, and even helped me find a local nutritionist who spoke English. When I developed a stubborn anastomotic ulcer, he personally performed the endoscopic therapy twice until it healed. His ownership of my complex follow-up transformed a fragile recovery into robust health.