M.D. Işık Hasan Özgü

As a 72-year-old with a complex history of recurrent kidney stones, I was terrified of another lithotripsy. Dr. Özgü proposed an entirely different approach using mini-percutaneous nephrolithotomy, which he explained with hand-drawn diagrams on my chart. What struck me was his insistence on coordinating with my cardiologist to adjust my blood thinners using a specific 5-day bridging protocol he designed. The surgery at Acibadem Izmir Kent was flawless—I was walking the same evening. During follow-up, he noticed my anxiety about recurrence and taught me a simple daily fluid intake tracking method using marked water bottles. He doesn't just treat the stone; he treats the person behind it.

Our 8-year-old son developed sudden, severe abdominal pain while visiting family in Izmir. The emergency urology consult led us to Dr. Özgü, who diagnosed an extremely rare ureteropelvic junction obstruction that had become symptomatic. Instead of immediate surgery, he spent 45 minutes explaining options using toy medical models from his drawer, making our son laugh while educating us. He coordinated a same-day pediatric nephrology consult within the hospital. The robotic-assisted pyeloplasty he performed left only three tiny scars. At our 3-month follow-up, he remembered our son's favorite cartoon character and had themed bandages ready. We've never felt more cared for in a medical crisis.

I came for what I thought was a routine checkup for mild prostate enlargement. Dr. Özgü's examination was remarkably thorough—he spent 20 minutes just reviewing my voiding diary patterns I'd kept for a week. He noticed subtle inconsistencies that others had missed and ordered a specialized multiparametric MRI that revealed a small, early-stage tumor invisible on standard scans. His approach was revolutionary: he created a personalized active surveillance protocol involving quarterly biomarker tests and MRI fusion biopsies, avoiding immediate surgery. He even set up a secure portal where I can upload my flow rate graphs for remote monitoring. He turned a routine visit into potentially life-saving early detection.

After a botched varicocele repair left me with chronic scrotal pain for 18 months, I was skeptical of all urologists. Dr. Özgü's approach was different from the first moment—he began by reviewing my previous surgical videos frame-by-frame with me present, pointing out specific technical errors in the prior microsurgery. He proposed a novel nerve-sparing redo procedure using intraoperative Doppler ultrasound mapping that he personally developed. The surgery took 4 hours because he meticulously identified and preserved every neural structure. The relief was immediate. At my 6-week follow-up, he presented me with before-and-after thermal imaging charts showing improved blood flow. He didn't just fix the problem; he restored my trust in medical care entirely.