Dr. Brig Saurabh Kumar Verma

I'd been to three other doctors with this weird, constant fatigue and stomach pain. Everyone said it was stress. Dr. Saurabh Verma actually sat and listened to my whole history, even the stuff I thought was irrelevant. He ordered a specific test the others hadn't, and it turned out to be a tricky parasite. He explained it in plain Hindi, drew me a little diagram on his notepad. I'm finally on the right medicine and feeling like myself again. It wasn't just luck; he really knew where to look.

Had to get a cyst removed from my back. Honestly, I was nervous at first, but the whole thing was so straightforward. Dr. Verma's team at Apollo told me exactly what to expect, step by step. The procedure itself was quick, and he checked in the next day himself to see how the stitches were holding up. No drama, no fuss. Sometimes you just want something done right without any complications, and that's exactly what happened.

The parking at Apollo was a nightmare that day, completely full, so I was already flustered when I got in. But the front desk lady saw I was stressed and helped me sort my papers quickly. The nurse who took my vitals was really kind, and even the person cleaning the floor gave me a smile. Dr. Verma's clinic area felt calm, not chaotic. It sounds small, but when you're not feeling well, those little things from the staff make a big difference.

What I'll remember most is how he talked to my mother. She's elderly and gets confused. He didn't just speak to me about her high blood pressure; he knelt down so he was at her eye level, held her hand, and explained everything slowly, repeating the important bits. He asked her about her daily routine to tailor his advice. He treated her with such respect, not just as a patient, but as a person. That meant more to our family than any medicine.