Dr. Abdul S. Ansari

I'd been to three different doctors for this constant dizziness and ringing in my ears. They all said it was just stress. Dr. Abdul actually listened. He spent a good twenty minutes asking me weirdly specific questions about my grocery shopping and if I ever felt off-balance in the dark. Turns out, it wasn't stress at all—it was something called Meniere's disease. He explained it with a simple diagram on his notepad. Finally, an answer that made sense.

Getting my tonsils out as an adult was not something I was looking forward to. Honestly, I was nervous at first. But Dr. Abdul walked me through every single step beforehand, even the not-so-fun parts. The surgery itself was quick, and the recovery was exactly how he said it would be—uncomfortable for a week, then slowly better. No surprises. It was just a straightforward thing that needed doing, and he did it well.

The whole experience at Nanavati was surprisingly calm. Yeah, the parking lot was packed, but once I got inside, the front desk lady knew exactly why I was there and pointed me the right way. The nurse in the ENT clinic was really kind; she saw I was anxious about my sinus scope and cracked a little joke that actually made me laugh. The place just felt efficient and human, not like a factory.

What I'll remember most is how Dr. Abdul talked to my son. My boy is seven and terrified of doctors. Instead of just talking to me, Dr. Abdul got down on his level, showed him the little light on the scope, and called it a 'spaceship flashlight.' He let him hold it. My son went from hiding behind my legs to being fascinated. That kind of patience doesn't come from a textbook.