Dr. Ajit R. Menon

For months, I was just tired. Really tired. My local doctor ran tests but said it was probably stress. At Lilavati, Dr. Menon listened differently. He asked questions about things that seemed unrelated, like my skin and if I'd been colder than usual. He ordered a specific set of blood tests the others hadn't. Turned out it was a thyroid issue, but a tricky one that wasn't showing up on standard screens. He explained it in a way that finally made sense. I'm on treatment now and feel like myself again.

I needed a minor cyst removed. Honestly, I was more nervous about the hospital experience than the procedure itself. Dr. Menon's team had it all sorted. The pre-op instructions were clear, the day-of process was straightforward even though the parking lot was packed, and the procedure itself was over before I knew it. No drama, no fuss. It was exactly what you hope for with something routineboring, in the best possible way.

What stood out to me was the team. From the front desk person who helped me reschedule when I got the date wrong, to the nurse who saw I was anxious and just talked to me about Mumbai traffic to distract me. The ward was clean and quiet, which helped a lot. Dr. Menon is clearly the captain, but the whole crew at Lilavati makes things run smoothly. It felt coordinated, not chaotic.

You know how some doctors talk *at* you? Dr. Menon isn't like that. He sat down, made eye contact, and just... talked. He asked about my work, how the family was handling my recovery. When he explained what was happening with my health, he drew a little diagram on his notepad. It wasn't fancy, but it helped. He has a calm way about him that makes you feel like you're in good hands, not just on a medical conveyor belt.