Dr. Bharat R. Shah

For months, I just felt offtired, achy, no energy. My local doctor couldn't figure it out. Dr. Shah at Lilavati listened like no one else had. He asked questions I hadn't even thought to mention and ordered a specific set of tests. Turns out it was a rare thyroid issue that was easy to miss. He explained it all with a simple diagram on his notepad. I'm on treatment now and finally feel like myself again. He just wouldn't give up.

I needed a minor cyst removal. Honestly, I was nervous at first about any kind of surgery. Dr. Shah made it sound so straightforward. The day of, the procedure itself was quick, and he talked me through the whole thing. The parking at Lilavati was a nightmare that morning, but once I was in, everything ran on time. Recovery was exactly as he said it would beno surprises. It was just a simple, smooth experience from start to finish.

What stood out to me was the whole team. From the front desk person who helped me reschedule when I was running late, to the nurse who saw I was anxious and brought me a glass of water. The hospital itself feels calm, which helps. Dr. Shah is clearly in charge, but he works with a really good group. You get the sense everyone knows what they're doing and actually cares that you're there.

You know how some doctors make you feel like you're just a chart? Not him. Dr. Shah has this quiet, patient way about him. When I told him my fears about starting a new medication, he didn't dismiss them. He sat back, considered it, and we talked about the pros and cons until I felt comfortable. He remembers small things about my family from previous visits. It makes you feel like a person, not just a patient.