Dr. B.K. Smruti

I'd been to three other doctors about this constant fatigue and pain. They all said it was stress. Dr. Smruti was the first one who actually sat and listened, really listened, to every weird symptom I described. She ordered a specific set of tests no one else had thought of, and it turned out to be something quite rare. She explained it to me in plain English, drew diagrams on a notepad. I finally have answers and a treatment plan that's working.

Had to get a minor cyst removed. Honestly, I was more nervous about the hospital experience than the procedure itself. But Dr. Smruti made it so straightforward. The whole thing took maybe twenty minutes in her office at Lilavati. She talked me through each step as she was doing it, which kept my mind off things. Sore for a day or two, but it healed up perfectly. It was just... easy.

The parking situation at Lilavati is always a bit of a hunt, I won't lie. But once you're inside, it makes sense. It's calm. The front desk people remembered my name on my second visit, which was nice. What really stood out was Dr. Smruti's nurse. I was feeling pretty rough that day, and she could tell. She got me a glass of water without me asking and just had a really kind way about her. It's those little things that make a difference when you're not feeling well.

Look, I don't really like doctors. I get awkward. But Dr. Smruti has this way of talking *with* you, not at you. She asks about your job, your family, normal stuff, while she's checking you over. It doesn't feel rushed. When I told her I was scared about starting a new medication, she didn't just dismiss it. She talked about the pros and cons honestly, and we decided to try a lower dose first. Felt like I was part of the decision, not just a patient.