Dr. Chris De Souza

I'd been to a couple of doctors for this nagging pain in my side, and everyone said it was just stress. Dr. de Souza was the first one who actually sat and listened to my whole history, asked a bunch of questions I hadn't been asked before. He ordered a specific scan the others hadn't, and it turned out to be a really unusual kind of cyst. Not life-threatening, but complicated. He explained it all with a diagram on his notepad, and his plan made sense. Finally felt like someone had actually figured it out.

Had to get my gallbladder out. Honestly, I was pretty nervous about the whole thingsurgery is surgery. But Dr. de Souza walked me through the laparoscopic procedure step-by-step, didn't rush me. The day of, everything just... happened. No drama. I was sore afterwards, obviously, but the recovery was exactly what he said it would be. No surprises. Sometimes you just want things to be straightforward, and this was.

The hospital itself is huge and can feel a bit overwhelming. I got lost trying to find the clinic and the parking was a nightmare. But once I checked in, the nurse at his desk was really kind about it. The waiting area was calm, and they kept things moving even though it was busy. It made a stressful day a little easier to handle. Dr. de Souza's team clearly knows how to run things smoothly.

What I remember most is how he talked to my mother. She's elderly and was very scared about some test results. He didn't just talk to me; he pulled his chair up, looked right at her, and explained everything in simple terms without being condescending. He let her ask the same question twice. You could see her just relax. That kind of patience is rare.