Dr. Dipali Malvankar

I'd been to three doctors about this nagging fatigue and stomach pain. Everyone said it was stress. Dr. Malvankar at Lilavati actually sat and listened, really listened, to everything. She ordered a specific test the others hadn't even considered. Turns out it was a tricky parasite. She explained it all on a notepad, drew little diagrams. I finally had an answer, and a treatment that worked.

Had to get a minor cyst removed. Honestly, I was more nervous about the hospital experience than the procedure itself. But Dr. Malvankar made it so straightforward. The whole thing took maybe twenty minutes in her clinic at Lilavati. She talked me through each step as she did it, and it was over before I knew it. The follow-up was just a quick check. Felt very routine, in the best way possible.

The parking at Lilavati was a nightmare that day, I won't lie. I was flustered by the time I got to Dr. Malvankar's floor. But her receptionist, Simran I think her name was, was so calm. She got me checked in, found me a seat, and even brought me a glass of water. The whole place just felt efficient and clean, not cold. It made a stressful start much easier.

What I remember most is how Dr. Malvankar talked to my elderly mother. She didn't just talk to me. She knelt down by the chair to be at eye level with her, spoke slowly and clearly, and checked twice that Mum had understood the new medication plan. She has this quiet, patient way about her that just puts you at ease. You feel like a person, not a case file.