Dr. Shruti Arora

Our world stopped when we heard the word 'leukemia' for our 8-year-old son. The waiting room at Nanavati was terrifying, but Dr. Shruti was different. She got down on his level, explained things in words he could understand, and let him hold her stethoscope. She never rushed us, answered every single one of my panicked questions at 11 PM over email, and treated my child like a person, not just a patient. We're still in the middle of treatment, but having her feels like we finally have a guide who cares as much as we do.

I was so scared before my first appointment. I'd never even been to a hospital like Nanavati before. But Dr. Shruti just had this calm way about her. She listened to all my fears without making me feel silly, and she drew little diagrams to show me what was happening and what the plan was. I left feeling like I could actually do this, which is a huge shift from how I walked in. She just makes you feel like you're in good hands.

Saw Dr. Shruti for a second opinion. Straight shooter, which I appreciate. Explained my options clearly, no sugarcoating, but also didn't just read stats off a page. Parking at the hospital is always a hassle, but the appointment itself was worth it. Got a solid plan forward.

My diagnosis last year felt like being handed a map written in a language I didn't understand. I met with three oncologists before Dr. Shruti. The others talked at me; she talked *with* me. I remember one visit, I was really down about my blood counts. Instead of just noting it, she put her tablet aside, looked right at me, and said, 'This is a bad day, not a bad report. Let's talk about what we can control right now.' That changed everything for me. She remembers the small stuff—asks about my garden, my dog—which makes the big, hard conversations about treatment somehow easier to have. It's not just her medical skill, it's how she uses it.