Dr. Hemant Jain

What I remember most about Dr. Jain is that he never made me feel rushed. I had a lot of questions, some probably silly, before my surgery. He pulled up a chair, looked me in the eye, and drew diagrams on his notepad. He has this quiet, steady way about him that just makes you feel like you're in good hands. You can tell he's thinking about you as a person, not just the case in front of him.

I'd been to three doctors for this nagging stomach pain and fatigue. Everyone said it was stress. Dr. Jain was the first one who actually sat and listened, really listened, to all the weird little symptoms I thought were unrelated. He ordered some specific tests others hadn't. Turned out it was a tricky gallbladder issue that wasn't showing up on the standard scans. He explained it in a way that finally made sense. I'm just relieved someone figured it out.

Had to get a small cyst removed. Honestly, I was more nervous about the hospital experience than the procedure itself. But Dr. Jain's team at Lilavati made it so straightforward. The whole thing, from check-in to leaving, felt calm and organized. The procedure itself was quick, and Dr. Jain checked in right after. It was exactly what you hope for with something routineno drama, just done well.

My dad was admitted, and I spent a lot of time at Lilavati. The place is busy, sure, and finding a parking spot is its own challenge. But what stood out was how the nurses and the front desk staff handled it. They were patient with everyone, even when people were stressed. One nurse, I think her name was Priya, went out of her way to find an extra blanket for my dad. Those small things make a big difference when you're worried.