Dr. Jaydeep Palep

I'd been to a couple of doctors for this nagging pain in my side, and everyone said it was just stress. Dr. Palep was the first one who actually sat and listened, really listened, to the whole weird timeline. He ordered a specific scan the others hadn't, and it turned out to be a tricky, rare kind of cyst. Not life-threatening, but it explained everything. He drew me a simple diagram on his notepad to show me what was going on and what the surgery would involve. I finally felt like someone had the full picture.

I needed my gallbladder out, which honestly scared me. But from the check-in at Lilavati to the discharge, it was just... straightforward. Dr. Palep explained the laparoscopic procedure in plain Englishno scary medical jargon. The surgery itself went fine, recovery was exactly as he said it would be, and the follow-up was quick. It's a relief when something that sounds big turns out to be so routine and smooth. I was back to my normal routine much faster than I'd braced for.

Look, the parking at Lilavati is always a bit of a hunt, I won't lie. But once I got inside for my consultation with Dr. Palep, the difference was clear. The front desk staff actually smiled and helped me find my way. The nurse who took my vitals was really gentle and cracked a small joke to ease my nerves. The whole place felt calm and clean, not like a hectic government hospital. It made a stressful day a lot more manageable.

My husband was really nervous before his hernia operation. Dr. Palep has this very calm, quiet way about him. He didn't just talk to me; he looked right at my husband, asked him what his biggest worry was, and answered without rushing. He even remembered my husband's fondness for cricket from a previous visit and chatted about the latest match for a minute. That personal touch, that feeling he saw the person and not just the patient, made all the difference for us.