Dr. Kaushal Kumar Pandey

I'd been to three other doctors for this nagging abdominal pain, and everyone just said it was stress. Dr. Pandey was the first one who actually sat and listened, really listened, to the whole weird timeline. He ordered a specific scan the others hadn't, and it turned out to be a rare type of hernia. He explained it all with a diagram on his notepadno fancy jargonand the surgery at Lilavati fixed it completely. He just figured it out when no one else could.

Getting my gallbladder out was my first ever surgery, so I was pretty nervous. The whole thing at Lilavati was just... smooth. Dr. Pandey's team had everything coordinated. I went in, got it done, and the recovery was exactly as he said it would be. No surprises, no drama. Sometimes straightforward is exactly what you need.

Look, the parking at Lilavati is always a bit of a hunt, I won't lie. But once you're inside, it makes sense. The place runs like clockwork. For my dad's check-up with Dr. Pandey, the front desk people were really patient with our paperwork, and the nurses in the clinic were kind, even when they were busy. It didn't feel cold or factory-like. That matters when you're worried about someone.

What I remember most is how Dr. Pandey talked to my mother. She's elderly and gets confused. He didn't just talk to me about her treatment. He knelt down so he was at her eye level, spoke slowly, and checked if she understood after every point. He treated her with such simple respect. That calm, direct way he has made her trust him immediately, which made everything easier for all of us.