Dr. Namrata Kothari

I'd been to a couple of doctors about this constant fatigue and stomach pain. Everyone said it was stress. Dr. Kothari was the first one who actually sat and listened, really listened, to everything I was saying. She ordered a few specific tests others hadn't, and it turned out to be something pretty rare with my pancreas. It wasn't a quick fix, but having a name for it and a plan made all the difference. She explained it to me in a way that finally made sense.

Had to get a cyst removed from my back. Honestly, I was nervous at first, but Dr. Kothari made it seem so straightforward. The whole thing was over in what felt like minutes. She even chatted with me about my garden while she worked, which totally took my mind off it. The stitches were neat, healing was a breeze, and the follow-up was just a quick check-in call from her nurse. It was exactly what you hope a simple procedure will be.

Look, the parking at Lilavati is always a bit of a hunt, I won't lie. But once you're inside, it's different. The front desk people remembered my name when I came for my second appointment, which was a nice touch. The place is clean and calm, not chaotic like some hospitals. Even the person who took my blood was really gentle and took a second to find a good vein. It sounds small, but when you're not feeling great, those little things help a lot.

What I remember most is how Dr. Kothari talked to my mother. Mom is older and gets confused easily. Dr. Kothari never rushed her. She held her hand, looked her right in the eye, and repeated things patiently until Mom understood. She didn't just talk to me about the treatment; she made sure Mom was part of the conversation too. That kind of kindness isn't something you see every day.