Dr. Neeta Shah

For years, I was told my constant dizziness was just stress or an inner ear thing. Dr. Neeta actually listened to me describe the weird, specific triggers. She ordered a different kind of scan at Nanavati that the others hadn't. Turns out it was a tiny, rare vascular loop pressing on a nerve. She explained it with a simple diagram on her notepad. Surgery was scary, but knowing exactly what it was made all the difference. I haven't felt that spin in eight months now.

I needed my tonsils out as an adult, which everyone said would be rough. Honestly, the whole thing was way smoother than I expected. The surgery itself was quick, and Dr. Neeta's team gave me a really clear sheet on what to eat and what pain meds to take and when. Recovery wasn't fun, but it followed the plan she laid out. No surprises. I was back to eating solid food in about two weeks, just like she said.

The parking at Nanavati was a nightmare the day of my sinus surgery, which got me all flustered. But from the front desk to the nurses in the day-care unit, everyone was so calm. One nurse, I think her name was Priya, saw I was anxious and just talked to me about normal stuff while getting me ready. The room was quiet and clean, which helped. It didn't feel like a factory. Dr. Neeta checked in before and after, but the staff really made the experience less stressful.

My kid was terrified of the ENT scope. Dr. Neeta didn't just force it; she first showed him the light on her pen, let him hold a spare earpiece, and called it a 'tiny flashlight adventure.' She got the exam done by making it a game. She talks to you, not down at you. You can tell she remembers what it's like to be on the other side of the desk, feeling nervous and a bit silly about it.