Dr. Prasad K. Wagle

I'd been to a few doctors about this constant fatigue and weird stomach pain. Everyone said it was stress. Dr. Wagle was different. He actually listened, asked about things no one else did, and ordered some specific tests I'd never heard of. Turns out it was a rare vitamin absorption issue. It wasn't a quick fix, but having a name for it and a real plan made all the difference. He didn't give up when the easy answers didn't fit.

I needed a minor cyst removed. Honestly, I was more nervous about the hospital experience than the surgery itself. The day of, everything just... worked. Dr. Wagle explained the steps again in the pre-op room, which calmed me down. The procedure itself felt like it took ten minutes. I was sore afterwards, sure, but the whole thing was so straightforward. Sometimes you just want something to be simple, and this was.

My husband was admitted, and I was a wreck. The parking at Lilavati is always a nightmare, so I was already flustered when I got in. But the nurses at the front desk saw it, I guess. One of them gave me clear directions and even walked me partway to the ward. The place is big and can feel cold, but the staff there, from the cleaners who smiled to the ward assistant who brought extra tea, made it feel human. It mattered more than I expected.

What I'll remember most is how Dr. Wagle talked to my elderly mother. She gets confused and asks the same question over and over. He never sighed, never looked at his watch. He just answered her every single time, in the same calm voice, and even cracked a little joke she understood. He was treating her condition, but he was speaking to her, the person. You don't see that much anymore.