Patient Experience

Patient experience at Lilavati Hospital – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Neurosurgery, Medical Oncology, General Surgery, Gynecologic Oncology, Dental Surgery, making Lilavati Hospital a preferred hospital in Mumbai for planned and emergency treatment.
Had to get my gallbladder out....
Jan 03, 2026
Doctor: Dr. Kamal S Parasram Hospital: Lilavati Hospital

Had to get my gallbladder out. Honestly, I was pretty nervous at first, but Dr. Parasram made it sound so straightforward. The surgery itself was fine, no surprises. Recovery was exactly as he said it would bea bit sore for a few days, then better each week. The whole thing felt very routine for them, which in a good way made it less scary for me. Just a smooth process from consult to discharge.

The hospital itself is huge, and...
Sep 03, 2025
Doctor: Dr. Kamal S Parasram Hospital: Lilavati Hospital

The hospital itself is huge, and I got a bit lost finding the clinic. Parking was a nightmare that day. But once I got to Dr. Parasram's floor, his receptionist saw I was flustered and really helped me out. The nurse who took my vitals was also very kind, cracking a small joke to lighten the mood. It made waiting a bit for the doctor much easier. The place feels busy, but the people working there are calm and helpful.

What I remember most is how...
Oct 14, 2025
Doctor: Dr. Kamal S Parasram Hospital: Lilavati Hospital

What I remember most is how he talks to you. I'm not a medical person, and sometimes doctors make you feel silly for asking. Dr. Parasram never did that. He has this very calm, patient way of explaining things. When I was worried about some test results, he didn't just dismiss it; he went through each line with me in simple terms until I understood. You feel like a person in his room, not just another case.

What I remember most about Dr....
Aug 19, 2025
Doctor: Dr. Hemant Jain Hospital: Lilavati Hospital

What I remember most about Dr. Jain is that he never made me feel rushed. I had a lot of questions, some probably silly, before my surgery. He pulled up a chair, looked me in the eye, and drew diagrams on his notepad. He has this quiet, steady way about him that just makes you feel like you're in good hands. You can tell he's thinking about you as a person, not just the case in front of him.

I've been seeing Dr. Jayshankar for...
Jan 03, 2026
Doctor: Dr. Narayan Jayshankar Hospital: Lilavati Hospital

I've been seeing Dr. Jayshankar for my hypertension for nearly eight years now. He remembers the small thingsasks about my grandson by name, recalls that I don't react well to a specific type of beta-blocker. That consistency is what keeps me coming back to Lilavati. You don't get that everywhere. The clinic can get busy, sure, but he never makes you feel rushed. He's just a steady, reliable presence in managing my health.

After months of feeling run-down and...
Jan 16, 2026
Doctor: Dr. Narayan Jayshankar Hospital: Lilavati Hospital

After months of feeling run-down and getting nowhere, my wife basically pushed me into seeing Dr. Jayshankar. He connected dots that others missedturned out my fatigue was linked to a vitamin deficiency and mild sleep apnea. Getting that diagnosis was a huge relief. I finally have energy again! The man is sharp, and he actually solves problems. The wait to see him was long, but I'd wait twice as long for this outcome.

My son, Arjun, had been having...
Dec 25, 2025
Doctor: Dr. Preeti Dhingra Hospital: Lilavati Hospital

My son, Arjun, had been having these awful stomach pains for weeks. We saw a couple of doctors, but nothing helped. I was so scared. When we met Dr. Preeti Dhingra at Lilavati, she just... listened. Really listened, to me and to him. She didn't rush us. She explained everything in a way that made sense, even the scary parts. She held my hand when she told us he needed a small procedure. The whole team was kind to him, but it was Dr. Dhingra checking on him at 8 PM after her rounds that made me cry. My boy is eating and playing again. She saw my child, not just a chart.

Had a persistent fever and fatigue...
Jan 02, 2026
Doctor: Dr. Preeti Dhingra Hospital: Lilavati Hospital

Had a persistent fever and fatigue that wouldn't go away. Went to Lilavati. Saw Dr. Preeti Dhingra. She ordered the right tests, found the root causea bacterial infection others missed. Prescribed a strong antibiotic. Followed up in two days. Fever broke. Energy returned. Clear instructions. No fluff. Effective.

I was quite nervous about my...
Sep 09, 2025
Doctor: Dr. Preeti Dhingra Hospital: Lilavati Hospital

I was quite nervous about my check-up, as I’d been putting it off. The hospital is big, and I got a little turned around finding the clinic. But Dr. Dhingra has such a calm way about her. She spoke softly, asked gentle questions, and made me feel at ease. She took time to explain my blood work results, drawing little diagrams on a notepad. It wasn’t anything serious, thankfully, just something to manage with diet. I left feeling heard and much lighter. A very thoughtful doctor.

Wow, what a difference! I’d been...
Aug 31, 2025
Doctor: Dr. Preeti Dhingra Hospital: Lilavati Hospital

Wow, what a difference! I’d been dealing with this nagging cough and breathlessness for months. My usual doc just kept giving me the same inhaler. Friend recommended Dr. Dhingra. First appointment, she actually looked at my old reports and said, 'Hmm, let’s try a different angle.' Ordered a specific scan I’d never had. Turns out, it was a mild allergy combined with reflux! Started the new treatment she suggested, and within a weekI kid you notI could take a full breath! I’m back to my morning walks. So glad I went to see her!

I'd been to three different doctors...
Dec 16, 2025
Doctor: Dr. Sunita Soni Hospital: Lilavati Hospital

I'd been to three different doctors for this weird fatigue and joint pain. Everyone said it was stress. Dr. Soni actually listened to my whole, rambling story, asked a bunch of questions I hadn't been asked before, and ordered some specific tests. Turns out it was a thyroid issue that wasn't showing up on the standard panel. She figured it out when no one else could. It wasn't magic, just someone paying real attention.

Had to get a mole removed...
Aug 31, 2025
Doctor: Dr. Sunita Soni Hospital: Lilavati Hospital

Had to get a mole removed from my back. Honestly, I was more worried about the scar than the procedure. Dr. Soni was so chill about it, explained everything in about two minutes flat. The whole thing took less time than finding a parking spot at Lilavati that day. She checked in a week later, the scar's barely visible. Just a clean, simple job.

Look, Lilavati is a big place...
Nov 19, 2025
Doctor: Dr. Sunita Soni Hospital: Lilavati Hospital

Look, Lilavati is a big place and can feel a bit overwhelming. But from the front desk to the nurses in Dr. Soni's clinic, everyone was surprisingly calm and direct. The nurse who took my vitals saw I was nervous and just started chatting about the rain to distract me. It's a small thing, but it made a huge difference. The place runs smoothly because the people know what they're doing.

My 8-year-old daughter had a bad...
Dec 19, 2025
Doctor: Dr. Sunita Soni Hospital: Lilavati Hospital

My 8-year-old daughter had a bad stomach bug and was terrified of doctors. Dr. Soni didn't just talk to me; she got down on my daughter's level, showed her the stethoscope, let her listen to her own heartbeat first. She explained what was happening in her tummy using a silly story about a 'traffic jam.' My kid left asking when she could see the doctor again. That's a special kind of skill.

I've been seeing Dr. Kulkarni for...
Nov 14, 2025
Doctor: Dr. D.R Kulkarni Hospital: Lilavati Hospital

I've been seeing Dr. Kulkarni for my blood pressure for over a decade now. He remembers things from years ago, asks about my family, and never rushes me. The clinic at Lilavati can be busy, but he always makes the time feel like it's just for you. That kind of consistency is hard to find.

My 8-year-old son had a high...
Nov 14, 2025
Doctor: Dr. D.R Kulkarni Hospital: Lilavati Hospital

My 8-year-old son had a high fever that wouldn't break, and we were really scared. Dr. Kulkarni was so calm with him, explaining everything in a way a kid could understand. He didn't just talk to us; he got down on my son's level. He figured out it was a tricky ear infection, started treatment right there, and called us the next day to check in. We felt looked after.

Had a weird stomach thing for...
Oct 20, 2025
Doctor: Dr. D.R Kulkarni Hospital: Lilavati Hospital

Had a weird stomach thing for weeks. Saw Dr. Kulkarni. He listened, asked the right questions, ordered a simple test. Got a clear plan, felt better in a few days. Straightforward, no drama. Good doctor.

I went to Lilavati last month...
Sep 09, 2025
Doctor: Dr. D.R Kulkarni Hospital: Lilavati Hospital

I went to Lilavati last month after putting off a physical for years, honestly just nervous about what they might find. Dr. Kulkarni had this way of putting me at easehe joked about the hospital parking being a workout itself. He went through everything slowly, explained why he was checking certain things, and when my cholesterol came back high, he didn't just hand me a pill. We actually talked about my diet, my job, and came up with a real plan I could actually follow. Left feeling informed, not just processed.

I'd been to three other doctors...
Sep 11, 2025
Doctor: Dr. Gunjan Desai Hospital: Lilavati Hospital

I'd been to three other doctors about this constant fatigue and stomach pain. They all said it was stress. Dr. Desai actually listened, asked a bunch of questions I hadn't been asked before, and ordered a specific test the others hadn't. Turns out it was a rare type of celiac disease. She explained it all with a diagram on her notepadno fancy jargon, just clear facts. I finally have answers and a plan.

Fixed my hernia. Doc was clear,...
Oct 17, 2025
Doctor: Dr. Sumeet Pawar Hospital: Lilavati Hospital

Fixed my hernia. Doc was clear, surgery went smooth, recovery's on track. No fuss.

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VO-284, Eldeco Centre 110017