Patient Experience

Patient experience at Lilavati Hospital – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Neurosurgery, Medical Oncology, General Surgery, Gynecologic Oncology, Dental Surgery, making Lilavati Hospital a preferred hospital in Mumbai for planned and emergency treatment.
Had to get a cyst removed....
Oct 24, 2025
Doctor: Dr. Satyan Bhan Hospital: Lilavati Hospital

Had to get a cyst removed. Honestly, I was nervous at first, but Dr. Bhan explained everything in such a straightforward wayno scary medical jargon. The procedure itself was over before I knew it. The whole thing, from check-in to walking out, felt routine and calm, which is exactly what you want for something like that. No drama, just good care.

The hospital was busy, I won't...
Nov 12, 2025
Doctor: Dr. Satyan Bhan Hospital: Lilavati Hospital

The hospital was busy, I won't lie, parking was a nightmare. But once I got inside, the front desk staff helped me sort my paperwork without making me feel like a number. The nurse in Dr. Bhan's clinic was really kind; she could see I was anxious and kept checking in. It's those little things that make a tough day a bit easier. The place runs smoothly because the people are good at their jobs.

What stuck with me was how...
Oct 24, 2025
Doctor: Dr. Satyan Bhan Hospital: Lilavati Hospital

What stuck with me was how Dr. Bhan talks to you. He doesn't stand over you; he pulls up a chair. When I got my diagnosis, he didn't just state it and leave. He asked if I understood, asked if my family had questions. He has this calm, direct way of speaking that makes scary news feel manageable. You feel like you're in it together.

I'd been to a few doctors...
Dec 20, 2025
Doctor: Dr. Abhishek Suvarna Hospital: Lilavati Hospital

I'd been to a few doctors about this nagging fatigue and stomach pain. Everyone had a different guess. Dr. Suvarna at Lilavati was the first one who actually sat and pieced my whole history together. He ordered a specific test the others hadn't, and it turned out to be something pretty rare. He explained it to me in plain English, no scary medical jargon. Honestly, I felt heard for the first time in months.

Had to get a small cyst...
Dec 27, 2025
Doctor: Dr. Abhishek Suvarna Hospital: Lilavati Hospital

Had to get a small cyst removed. I was nervous at first, but Dr. Suvarna made it sound so straightforward. The whole thing at Lilavati was quick – in and out in a few hours. The procedure itself was fine, no surprises. Recovery was exactly as he said it would be. Sometimes you just want things to be simple, and this was.

Look, the parking at Lilavati is...
Oct 31, 2025
Doctor: Dr. Abhishek Suvarna Hospital: Lilavati Hospital

Look, the parking at Lilavati is always a bit of a hunt, I won't lie. But once you're inside, it's different. The front desk people remembered my name when I came for my follow-up, which was nice. The nurses on the floor were really kind, especially when I was feeling a bit shaky after some bloodwork. The place just feels calm, which helps a lot.

What I liked most about Dr....
Oct 01, 2025
Doctor: Dr. Abhishek Suvarna Hospital: Lilavati Hospital

What I liked most about Dr. Suvarna was how normal he made me feel. I had a bunch of embarrassing questions, and he just answered them directly, no judgment. He even cracked a small joke when he saw how tense I was, which totally broke the ice. You don't always get that – a doctor who feels like a person talking to you.

I'd been to three other doctors...
Jan 08, 2026
Doctor: Dr. Biswanath Gouda Hospital: Lilavati Hospital

I'd been to three other doctors for this nagging pain and fatigue. Everyone had a different theory. Dr. Gouda was the first one who actually sat and listened to my whole history, not just the last month. He ordered a specific test the others hadn't, and it turned out to be something pretty rare. He explained it in a way that finally made sense, without making me feel stupid for being confused. It was a relief just to have a real answer.

Had to get a cyst removed...
Nov 10, 2025
Doctor: Dr. Biswanath Gouda Hospital: Lilavati Hospital

Had to get a cyst removed from my back. Honestly, I was more nervous about the hospital process than the actual cut. Dr. Gouda's team made it simple. The whole thing took maybe forty minutes, start to finish. He checked in right before and after, the stitches were neat, and the follow-up instructions were clear. It healed up perfectly, no fuss. Sometimes straightforward is exactly what you need.

Look, the parking at Lilavati is...
Sep 10, 2025
Doctor: Dr. Biswanath Gouda Hospital: Lilavati Hospital

Look, the parking at Lilavati is always a bit of a hunt, I won't lie. But once you're inside, it's different. For my dad's check-up with Dr. Gouda, the front desk people actually remembered us from last time. The nurse who took his vitals was really gentle with him and cracked a small joke that put him at ease. The place feels calm, not chaotic. That kind of environment matters when you're worried.

What stuck with me about Dr....
Sep 09, 2025
Doctor: Dr. Biswanath Gouda Hospital: Lilavati Hospital

What stuck with me about Dr. Gouda was how he talked to my mother. She's older and gets flustered easily. He didn't just look at me for the answers. He spoke directly to her, slowly, and made sure she understood each part of her treatment plan. He even drew a little diagram on a notepad for her. It wasn't just medical care; it was kindness. You don't forget that.

I'd been to a few doctors...
Nov 01, 2025
Doctor: Dr. Shashank Shah Hospital: Lilavati Hospital

I'd been to a few doctors for this nagging stomach pain and fatigue, and everyone just said it was stress. Dr. Shah actually listened. He asked questions no one else had, ordered a specific scan, and found the issuea tricky little thing with my pancreas that was easy to miss. He drew me a diagram to explain it. I felt seen, finally.

Getting my gallbladder out was my...
Nov 09, 2025
Doctor: Dr. Shashank Shah Hospital: Lilavati Hospital

Getting my gallbladder out was my first ever surgery, so I was pretty nervous. Dr. Shah made it feel like just another Tuesday. He walked me through the whole laparoscopic process, step-by-step, and the surgery itself was straightforward. I was home the next day, sore but fine. It was exactly what you hope a routine procedure will be.

Look, the parking at Lilavati is...
Dec 05, 2025
Doctor: Dr. Shashank Shah Hospital: Lilavati Hospital

Look, the parking at Lilavati is always a bit of a hunt, I won't lie. But once you're inside, it's different. The nurses at Dr. Shah's clinic remembered my name from last time, and the receptionist helped sort out my insurance papers without me even asking. The place is calm and clean, which really matters when you're not feeling great.

What I remember most is how...
Nov 28, 2025
Doctor: Dr. Shashank Shah Hospital: Lilavati Hospital

What I remember most is how he talked to my mother. She's elderly and was very scared about her hernia operation. Dr. Shah didn't just talk to me; he sat down, looked her in the eye, and explained everything in simple Marathi. He wasn't in a rush. He has this calm way about him that just puts you at ease.

As a project manager with zero...
Dec 24, 2025
Doctor: Dr. Amit M Vora Hospital: Lilavati Hospital

As a project manager with zero time, I needed a doctor who gets straight to the point. Had a weird stomach issue that was slowing me down. Got an appointment with Dr. Vora, he listened, ordered the right tests, and explained the plan clearly. No fluff, no unnecessary follow-ups. Problem sorted in a week. Efficient and effectiveexactly what I needed.

I'd been to a couple of...
Jan 01, 2026
Doctor: Dr. Jaydeep Palep Hospital: Lilavati Hospital

I'd been to a couple of doctors for this nagging pain in my side, and everyone said it was just stress. Dr. Palep was the first one who actually sat and listened, really listened, to the whole weird timeline. He ordered a specific scan the others hadn't, and it turned out to be a tricky, rare kind of cyst. Not life-threatening, but it explained everything. He drew me a simple diagram on his notepad to show me what was going on and what the surgery would involve. I finally felt like someone had the full picture.

I needed my gallbladder out, which...
Dec 28, 2025
Doctor: Dr. Jaydeep Palep Hospital: Lilavati Hospital

I needed my gallbladder out, which honestly scared me. But from the check-in at Lilavati to the discharge, it was just... straightforward. Dr. Palep explained the laparoscopic procedure in plain Englishno scary medical jargon. The surgery itself went fine, recovery was exactly as he said it would be, and the follow-up was quick. It's a relief when something that sounds big turns out to be so routine and smooth. I was back to my normal routine much faster than I'd braced for.

Look, the parking at Lilavati is...
Sep 14, 2025
Doctor: Dr. Jaydeep Palep Hospital: Lilavati Hospital

Look, the parking at Lilavati is always a bit of a hunt, I won't lie. But once I got inside for my consultation with Dr. Palep, the difference was clear. The front desk staff actually smiled and helped me find my way. The nurse who took my vitals was really gentle and cracked a small joke to ease my nerves. The whole place felt calm and clean, not like a hectic government hospital. It made a stressful day a lot more manageable.

Fixed my hernia. Doc was clear,...
Oct 17, 2025
Doctor: Dr. Sumeet Pawar Hospital: Lilavati Hospital

Fixed my hernia. Doc was clear, surgery went smooth, recovery's on track. No fuss.

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VO-284, Eldeco Centre 110017