Patient Experience
Had my gallbladder out with Dr. Shah. The first couple days were rough, I won't lie. But his team had a clear plan for the pain, and he checked on me every morning, adjusting things based on how I was feeling. He showed me exactly how to move to avoid pulling at the stitches. It wasn't magic, but it was managed, step by step. I'm back home now, moving a bit easier each day.
Appendicitis. Went to Lilavati. Dr. Abhishek Shah handled it. Quick diagnosis, clear explanation of the laparoscopic procedure. Surgery went fine. Follow-up was straightforward. No fuss. Got the job done.
I was quite nervous about needing an operation. Dr. Shah has a very calm way about him. He listened to all my worries and never made me feel rushed. After the procedure, he explained everything to my daughter in such a gentle manner. The care felt very personal, and that meant a great deal to us during a stressful time.
Wow, what a difference! I'd been putting off this hernia repair for ages, just dreading it. Dr. Shah and his team were fantastic. The whole process at Lilavati was smooth (even though parking was a nightmare that morning!). He answered every single one of my anxious questions without making me feel silly. I'm two weeks out and already feeling so much better. Huge weight off my shoulders, literally!
After two other opinions, we finally met Dr. Goel for my father's complex condition. What a relief! He cut through the confusion, laid out a realistic plan, and took charge. The difference was night and day. My dad is doing so much better now. We got our answer.
For months, I was just tired. Really tired. My local doctor ran tests but said it was probably stress. At Lilavati, Dr. Menon listened differently. He asked questions about things that seemed unrelated, like my skin and if I'd been colder than usual. He ordered a specific set of blood tests the others hadn't. Turned out it was a thyroid issue, but a tricky one that wasn't showing up on standard screens. He explained it in a way that finally made sense. I'm on treatment now and feel like myself again.
I needed a minor cyst removed. Honestly, I was more nervous about the hospital experience than the procedure itself. Dr. Menon's team had it all sorted. The pre-op instructions were clear, the day-of process was straightforward even though the parking lot was packed, and the procedure itself was over before I knew it. No drama, no fuss. It was exactly what you hope for with something routineboring, in the best possible way.
What stood out to me was the team. From the front desk person who helped me reschedule when I got the date wrong, to the nurse who saw I was anxious and just talked to me about Mumbai traffic to distract me. The ward was clean and quiet, which helped a lot. Dr. Menon is clearly the captain, but the whole crew at Lilavati makes things run smoothly. It felt coordinated, not chaotic.
You know how some doctors talk *at* you? Dr. Menon isn't like that. He sat down, made eye contact, and just... talked. He asked about my work, how the family was handling my recovery. When he explained what was happening with my health, he drew a little diagram on his notepad. It wasn't fancy, but it helped. He has a calm way about him that makes you feel like you're in good hands, not just on a medical conveyor belt.
I've been seeing Dr. Vora for my blood pressure for over eight years now, since he was at his old clinic. When he moved to Lilavati, I followed him. That's the kind of trust he builds. He remembers my history without always checking the file, asks about my family, and never rushes me. My condition is stable because of his consistent, no-nonsense approach. He's not just a doctor I see; he's my family physician.
After weeks of feeling run-down and getting nowhere, my wife pushed me to see a doctor. Found Dr. Kumar. What a difference! He actually listened, figured it was a vitamin deficiency, and the supplements worked. I have my energy back! So glad we went.
Look, I was nervous. Never been to Lilavati before and parking was a nightmare. But Dr. Vora? He's good. Straight shooter. Told me what was wrong with my knee in plain language, didn't push for scans I didn't need. The receptionist was a bit rushed, but he took his time. Felt better just knowing what it was.
It started with just feeling tired all the time. I figured it was work stress, but my wife pushed me to see someone. My first visit to Dr. Vora, he didn't just brush it off. He asked a ton of questionsabout my sleep, my diet, even my work schedule. He suspected it might be a vitamin deficiency and was right. The treatment was simple, but it was his way of digging into the 'why' that made the difference. I went from dragging myself through the day to having my energy back. He listens to the whole story, not just the symptoms.
I'd been to a few doctors with this nagging pain and fatigue, and everyone had a different theory. Honestly, I was getting pretty worried. Dr. Rao was different. He listened to my whole history again, asked some really specific questions I hadn't been asked before, and ordered one more test that others hadn't. It turned out to be something quite rare. He explained it to me and my wife in plain language, without making us feel stupid. He didn't just solve the puzzle; he made sure we understood the picture.
I needed a minor cyst removal, and I was nervous at first. The whole thing was so straightforward with Dr. Rao. He walked me through exactly what would happen, the appointment was on time, and the procedure itself was quick. I felt a pinch, we chatted about the monsoon weather, and it was done. The best part was there were no surprises. My recovery was exactly as he said it would be. Sometimes simple and predictable is exactly what you need.
Look, the parking at Lilavati is always a bit of a hunt, I won't lie. But once I got inside, it made a difference. The front desk people found my file quickly when I'd forgotten my paperwork, and the nurse in Dr. Rao's clinic was really kind. She saw I was anxious and just had a calm way about her. The place is clean and quiet, which helps when you're waiting. It felt organized, not chaotic, and that took a load off my mind before I even saw the doctor.
What I'll remember most is how Dr. Rao talked to my elderly father. He never rushed him. He sat down, made eye contact, and when Dad repeated a question, he just answered it again patiently, without a hint of irritation. He has this quiet, reassuring way of explaining things that just makes you feel safe. You don't feel like just another case; you feel like he's actually *with* you in the room, figuring it out together.
At my age, one is often hesitant about new doctors. I was referred to Dr. Nabar for a persistent stomach issue. The hospital is large, and I did get a bit lost finding his clinic. But from the moment I sat with him, I felt at ease. He listened to my old-fashioned descriptions without rushing me, explained things in a way I could grasp, and his calm manner was a great comfort. The treatment he suggested was straightforward and has worked very well. A very kind and capable gentleman.
Had a concerning lump. Needed a doctor who would be direct. Dr. Ashish Nabar was exactly that. He examined it, ordered the necessary scans promptly, and gave me clear options without sugarcoating. The wait for the biopsy results felt long, but his office communicated clearly about timelines. Procedure went smoothly at Lilavati. He’s efficient, knows his work, and tells you how it is. Good experience.
Fixed my hernia. Doc was clear, surgery went smooth, recovery's on track. No fuss.